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Reviews of AA Central Hotel

2 out of 5
AA Central Hotel
64A Reads Avenue, Blackpool, England

Reviews

5.2
Rating 10 - Excellent. 8 out of 48 reviews" "
Rating 8 - Good. 8 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 9 out of 48 reviews" "
Rating 2 - Terrible. 16 out of 48 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Well the fact was when we arrived at the hotel was told i no longer had a booking and they no longer dealt with expedia this was after id payed expedia
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room ok, shower a bit small, near everything.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrendous Hotel, never again would I step foot in the place. Had nothing but hassle since stepping foot in the door on Monday, no help from the staff rooms are a disgrace and everyone in there was complaining. I have to ring Expedia twice in the space of 4 days because of the way the manager spoke to me and because apparently we wasn't down for a booking because they don't use expedia. Only cash no cards allowed you get no recipt. Woke up to rain pouring on one of the broken beds on Wednesday, got no bin or kettle when we eventually got a room. Looks ok from outside and downstairs but the rooms are disgusting. AVOID! Luckily Expedia has helped us out in this stressful time which should have been a fun little get away.
Stayed 4 nights in Aug 2019

4/10 Poor

Richard, nottinghamshire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel staff are lovely
The staff are great. Helpful, friendly, professional, couldn't do enough for use. The hotel was clean and tidy downstairs the rooms where clean, but in need of decoration. The end suite is no larger than a broom cupboard with shower toilet and sink. There was no TV in the room, the single bed was broken and had be repaired by laying a board over the divan bed Base that didn't really do the job. The breakfast was great the staff very friendly but the rooms could use some work and updating.
Stayed 1 night in Sep 2017

2/10 Terrible

J, K

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke
I booked for 16 people and booked 4 family rooms which sleep 4. After 2 phone calls from the manager saying we had booked for only 7 and hadn't booked at all we finally arrived at this dump at 1000 02/07/2017. We were told at the reception that we could not check in yet but could leave our bags and go out for the day. We did this and I paid in full before we went out. I arrive back on my own at 1700 to sort the rooms to be told we have all double rooms and no family room which is not what was booked. I was then informed I needed to pay £20 deposit per room which was never mentioned before. After saying I can't do this now as everyone was still out I literally had the money thrown at me by a scruffy looking man in an oversized suit and told to find somewhere else and he will re sell the rooms, I was later to find this is the manager. After arguing and finally be given keys we put our bags in got changed and went out. On returning one of our party returned to his room to find a homeless man and a dog sleeping in his room who seemed to have access to all rooms and thought nobody was in that room although our bags were already in there. The place is a joke and needs to be seen to be believed
Stayed 1 night in Jul 2017

2/10 Terrible

Lorraine , Bridlington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
When we arrived after booking months ago we were told we had no room even though we had a booking reference, but think we had a lucky escape due to filthy reception area and obnoxious manager. I would not let my worse enemy stay here DO NOT BOOK THIS HOTEL

2/10 Terrible

harry, derby

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location is the only positive
Dont go here. I emailed the hotel to see when check in was they said 2pm. Got there just after 2pm and they said it was 3pm. The locks on the doors dont lock (we had 5 rooms and only 1 locked properly). One staff member just walked into my room unannounced. 1 roll of toilet roll was in the room. No towels. No cup for a cup of tea but kettle, sugar etc. were there. Nobody about to check out the hotel with - ended up giving the key to the cleaner. They dont take card so make sure you have cash upon arrival. Only positive is the location is decent - about a 5 minute walk from the beech front.

2/10 Terrible

Clair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
It's was horrible mouldy cold no doors on bedroom the floorboards could move the bed the door to the room was not secured they was a hole an a draft was coming threw there was a crack in the window I didn't stay here we left 20 mins of arriving it was like a prison cell

6/10 Okay

Christopher

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
The hotel is old unkempt and in need of serious tlc and basic repair. There was no rail in the wardrobe yet hangers the curtains were the wrong size for the window. No tea krone coffee making facilities as for tolitries not even soap to wash your hands with. Someone had been sick in the night and it was still there in the morning when we found it as I could smell it, it reeked. Breakfast was yummy but it was in a small bar area there were no teaspoons. The staff were great but the owner wrote needs to see this a d either close the hotel to get it ready for the summer or sell it on to someone who cares

4/10 Poor

Mr Peter W

Disliked: Staff & service, property conditions & facilities
Hotel was ok for price done what it said on booking. Staff friendly.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel is OK, breakfast ok, only had peanut butter or chocolate spread for toast, and margarine. I wouldn't recommend hotel to friends.

10/10 Excellent

maggie, C

Liked: Cleanliness, staff & service, room comfort
Enjoyed our long weekend there hotel was what we expected for our money staff were brilliant especially John

10/10 Excellent

deseree&lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , very friendly, standard hotel
Nice hotel u get what you pay for , would recommend and will be back soon

4/10 Poor

Bryan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
bed comfortable.
Credit card machine on arrival broke,reception said imust go out to cash machine in pouring rain.lock on bedroom door fell off when i reported it, they gave me a screwdriverand said he could not do it has he was on his own.leak on wash basin, they gave me a mop and bucket.had a glass of orange juice in morning the next day same glass on table unwashed from pre vious day.

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute hole
I understand its blackpool and alot of places are simply for groups of drinkers....BUT.. this place wasn't the cheapest and it said it catered for families. I took my family including my toddler and they put us up in the most god awful rooms that smelt of sewage, hadnt been cleaned prior to check in and certainly hadnt seen a hoover for a good couple of month. Simply had nothing in the room or bathroom except for a couple of grubby cups to attempt a brew at our own peril! Worst place ive had to step foot in. Decor is awful looks dilapidated, meant to have no smoking in where we stopped but could smell it throughout the building. Lift was outdated and barely functional so if your on the 3rd floor make sure you take your hiking boots! Only seen 3 workers who unfortunately were of a misfortunate calibre. 'Manager' apparently, was asked to sort it. She admitted the rooms werent clean and gave a lame excuse that she'd been awake for 36hrs and was either tired or whatever she banged on about i didnt pay much attention. Sorry but if your taking £90 off a customer than the least you expect is the very basics! Had to wait 2hrs in the first crummy rooms till she 'cleaned' another 2 for us. We tried to leave but our car was blocked in so had no choice but to stay and wait it out till morning. Didnt even bother attempting the breakfast. Absolute disaster and i cant believe its allowed to be open for custom. Stay well clear people!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Paige

Liked: Staff & service, room comfort
Was a comfy bed nice and warm. Didn't get to try breakfast as had to rush back home for An appointment.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Dont book if you like sleep!
Whilst the hotel staff were very friendly and helpful, they should have advertised that they accepted parties of males.... all night (literally from 1am - 7.30am) was a complete and utter nuisance.Lads basically partying in each others rooms and screaming, shouting, knocking doors, fighting,, beds in the corridor? (what was all that about) slamming the fire exit doors... we'd have been better off sleeping in the car! not the hotels fault (though they should would have been thrown out anywhere else) and the manageress was heard several times during the night but you cant have families and other guests in the same hotel as stag parties. Its either one or the other - I appreciate they need the business but need to choose really!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This hotel is suitable for stag and hen dos , we were kept awake by drunken idiots that think it ok to kick hotel door and scream and shout for 3 hours ,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gordon &Jeannie, Derbyshire

Liked: Cleanliness, staff & service, room comfort
Kids Half Term holiday break at the Illuminations

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth a penny
absolute nightmare. no toilet paper no soap no towels no conditioning and i'm not talking about food .

2/10 Terrible

Mike, East Yorkshire

Disliked: Cleanliness, property conditions & facilities, room comfort
TRULY DEPRESSING..........

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel I've been in

6/10 Okay

Chloe

Liked: Room comfort
Great few days
Fab few days away hotel is what you pay for if you want 5* then this is not the place. Staff are great very friendly and helpful beds are comfortable rooms are bog standard fine just to get ya head down. Very close to all attractions. We all had a great time and will book again

2/10 Terrible

anon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not run very well. Owner needs to update the whole place. Staff barely around. A dog checked us out. Stay if your desperate

8/10 Good

Isabel

Liked: Cleanliness, staff & service, room comfort
Good value for money
Very convinient for all of blackpools attractions. On site car parking . Very friendly staff.

10/10 Excellent

Tracey, Stoke On Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the beach
we stayed for a week and had made a cracking save, Although there were staffing issues, we were well catered for by the staff that were there, and will be visiting again next year.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic!!
We have just returned from a stay here last night 17th September. Well what can i say? We were looking for 2 days for something near the centre with ensuite bathroom and there was limited availability everywhere. We arrived at the hotel around 4pm, check in went smoothly with the lady on reception, she was very enthusiastic and welcoming. On entering our room i was quite surprised. There was 2 single beds a wardrobe and a bedside cabinet, no tele, no coffee/tea making facilities or towels. Now we wasnt there to watch tele or drink tea and coffee but if they should have been there then you expect to receive them. The beds were clean which was good, curtains where hanging off the rail, i could feel the springs on my mattress and the bathroom suite was a mustard colour like something out of the 1960s!! We didn't get up for breakfast so i can't comment on that but i can honestly say i don't think its worth the £60 we paid!

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising, do not get what you pay for.
No air conditioning in room, no phones in room, no towels as shown in pics in room, one curtain do cover a double window(did not cover). Mound patches painted over on walls, sliding toilet door comes away from wall/rail. Bed lumpy and uncomfortable, room smelt fusty, four staying in two adjacent rooms but only two cups for drinks. Kettle boiled two cups not four? Very poor decor through out. Needs serious refurbishment. Overall rating out of 5, a big fat 0. Will not stay here again. This is a typical hotel as the saying goes......you get what you pay for. I would of been better sleeping rough in a cardboard box.

4/10 Poor

Mr. R, mansfield woodhouse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
over all 5 out 10
staff was friendly and helpful but left bags of laundy in middle of landing out side our room was there from Tuesday and still there when left Thursday

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football
Football

10/10 Excellent

vees , york UK

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a cheap base and no frills
The staff where fantastic,polite always making sure we had every thing and that we where ok .to say the young lady had only been in charge for two weeks she is doing a fantastic job with the other to members of staff . Rooms are basic but clean,when I booked this I did not read the reviews but when I did I thought god what have I done , but all was ok it's not travel lodge but it could be if the new owner invest a bit more in to it ,this is a hotel that caters for stag and hen do's on a weekend we stayed mid week so no parties when we stayed very quite.there is tea and coffee making

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Bed was clean, shower was clean, breakfast was nice. What more do you want for £25 per night. Wouldn't recommend for families but for stags and hens and groups it's fine. No 24hr bar as advertised though. Staff fine and kept groups in order.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good cheap weekend away but dont expect luxury.
hotel was comfortable staff couldnt do enough for you.

4/10 Poor

Edward, Midsomer Norton

Liked: Staff & service
Disliked: Property conditions & facilities
Typical Blackpool Hotel
OK, its Blackpool and fairly priced so you don't expect much for your money. It is very basic, but the owner is helpful and if its only for a night to lay your head after a day out in Blackpool then adequate. Bar doesn't shut so that's a bonus or not - depending on your point of view. Popular with hens/stags but we didn't hear any of the noise that everyone else appears to have heard. Very good location though, 10 mins at most to Coral Island. There is parking in front of the hotel but only 4 spaces so first come first served. There is secure parking across the road at £6.50 per 24 hours so not bad.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
U get what u pay for - facilities hyped up here!
Cheap and cheerful with friendly staff but not too much else going for it. It seemed like the owner was looking to sell up soon (which may not be true) and one of his better staff members seem to be about to buy elsewhere. For various good reasons, I don't think the people there had their mind on the job but they were nice enough. One towel was provided for two of us initially but more were provided upon request. However, toilet roll and a hairdryer were not provided on request and none of the rooms seemed to have TVs. There wasn't any room cleaning and, when people left, their sheets were just left in the corridors. Breakfast was not great eg one glass for juice to share between two of us. But you get what you pay for and it was cheap and booked at quite short notice. If you're only fussed about having a comfy bed, don't mind corridor noise and can't be bothered to keep asking for stuff that the staff promise you, then it is in a good location and inexpensive.

10/10 Excellent

Jenny, Congleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Had a nice stay here cooked breakfast everyday with cereal coffee toast. Great staff very freindley an no probs

6/10 Okay

charles, Leeds

Liked: Cleanliness, staff & service, room comfort
Very good service management

2/10 Terrible

lyndee, Portsmouth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Opps
No shower heads no curtains half light bulbs missing in toilets but the staff were lovely

8/10 Good

Julia, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
It was an overnight stay, very clean staff were very friendly and will definitely stay there again

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous experience. Never again
This was without a doubt one of the worst hotels I have stayed in. The room wasn't cleaned, there were hairs in the bed, dirty toilet, no toilet roll, screwed up used towels in the bottom drawer in the wardrobe. Hangers were provided yet no bar across the top of the wardrobe to hang anything up... There was no kettle, the plug sockets were so awkwardly located. My phone had to hang from the socket to charge (pic inserted) no free wifi as stated. Was kept up near enough all night due to loud, disruptive, drunk guests of which the staff did absolutely nothing about. The reception was piled up with clutter, appeared very disorganised and messy. I wouldn't recommend this hotel to anyone, the location is good that's it. All descriptions and photos on here are misleading and do not match up with the reality of the experience whatsoever.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

kevin, f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean and tidy breakfast very good
Good hotel managment good food nice will devo go back to that hotel is central for tower etc

8/10 Good

Richard, Rugeley

Liked: Cleanliness, staff & service, room comfort
Happy with our break
Hotel manager could'nt do enough for us,breakfast was excellent,not much of a view but family room was good value would defintley go there again

4/10 Poor

leanne

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Janine , Lake District

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people nice hotel
Booked this last minute on bank holiday weekend and it was a great find.. This hotel has new owners who are lovely and nothing is too much trouble. The rooms are clean and have everything you need. At the moment it's not top notch in style etc but I think give it a year this hotel will be fab ..The breakfast was good and hearty .I would recommend this place to anyone it's a great location to the shops and there is secure parking very close by 24 hour reception but what makes this hotel great is the effort the owners are putting in to make sure you have everything you need and your stay is a good one... We go a lot to Blackpool this is only hotel I will go back to now ....

8/10 Good

Mike, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Hotel but adequate for a short stay
Hotel is clean and comfortable albeit rather dated and basic. Breakfast was good but too early for a Sunday morning (8:30 to 9:30am) and check out was too early (10:00am). Comfortable bar for a late night quiet drink to chill out after the excessess of Blackpool night life. Minimal parking off road in front of hotel and at rear via a small lane which is boardered by locked steel gates (secure but a bit squeezed). If you want to park, you'll need to get there early.