Aerial view

Reviews of La Casa de Manuelita Inn

3 out of 5
La Casa de Manuelita Inn
Jiron Coronel Barriga 466, Puno, Puno

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but very loud
Overall this was an okay place to stay. It was clean and the staff was nice. I mainly had one big issue that would cause me not to stay here again: some of the rooms have a floor to ceiling window facing the staircase and while there are curtains, so privacy isn't an issue, there is absolutely NO sound insulation, so it's very loud in the rooms pretty much at all times of the day and night.
Stayed 1 night in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, good value.
My experience at La Casa de Manuelita was great. William and his wife were great, friendly hosts at the hotel. The room was very clean and in newer condition than many hotels in this price range. Each bed was fully loaded with 4 heavy blankets and the mattresses all looked to be very new with medium firmness. The breakfast was standard Peruvian hotel style-bread, coffee, tea, mate, slices of meat and cheese. The location is a few blocks uphill from the plaza, so, it's a 5 minute walk to all the action but in a quiet neighborhood. Overall, I would definitely stay here again.
Stayed 3 nights in Feb 2019
Response from William and Mayra on 13 Feb 2019
Dear Mark, we appreciate your comments, it was a pleasure to have met you, we are glad you enjoyed your stay with us, good luck in everything !!! If you decide to return, happy to have you again :)

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cold
The room and the shower were both cold. It is a long 4 block climb up a steep hill to return from the town center. The owner does not speak English but tries very hard to be helpful.
Stayed 2 nights in Nov 2017
Response from manuelita on 2 Dec 2017
lo siento mucho, es verdad no se hablar ingles, el recepcionista estaba enfermo, pero si tenemos agua caliente las 24 horas, solo hay que esperar 1 minuto, tal como dice el anuncio, me apena que no disfrute de su estadia , le pido disculpas. Manuelita

4/10 Poor

globalfeminist, Canada

Disliked: Staff & service, property conditions & facilities
Hotel in Puno
The hotel accommodated my 5 am arrival but with some grumbling. I know that a 5 am accommodation is appreciated, however, I also know it is the norm for Puno. The hotel is not conventionally located to the city Centre - 15 min incline walk. There is limited hot water. I let the shower run for 10 mins and only had a lukewarm shower. The breakfast is super simple- bread, cheese, coffee. It was the only place that didn't offer a hot breakfast to me. The staff is super unfriendly except when they want to sell an overpriced tour to you. Limited to No English is spoken. Not very accepting of my attempts to communicate in Spanish. I was suppose to have a room with a view- I got a room beside the stairwell. The Manager eyed me suspiciously each day which contributed to an unfriendly atmosphere. I don't know if the area is safe for tourists. I don't how it managed to be a TripAdvisor 2016 winner.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Overrated hotel-steep hill, cash only
it was totally different to what we expected from other reviews. the front desk lady does mot speak any English, no hot water was running for shower, the location was on the hill (quite walk to the main downtown), and they didnt take credit card. We booked it online to use credit card as we didnt want to carry more Peruvian sol towards the end of Peru - the front desk was so mean and shameless to insist to pay with cash only. i dont understand why this hotel has such a good review which fooled us. There's nothing around the hotel, seriously i wouldn't recommend this place to anyone.

10/10 Excellent

Luigi, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to centre of town
Staff were awesome. We had arrived in Puno too late to get to our homestay on the Taquile island and had no accomodation for the night. Tried our luck with this hotel where we had booked for the next night and they not only accomodated us, they also charged the same rate for the extra night. They also arranged for a tour the next day (we checked in at 6pm) for the floating islands and the isle of taquile including lunch - with a pickup and drop off at the hotel also included. The hotel is also on the Bolivia Hop included list for pickup / drop off so very convenient and the centre of town was only a 10 minute walk away. Breakfast was nice, included eggs!
Response from Manuelita on 22 Jun 2016
thank you very much for your appreciation, we will remember them forever, having good trip, we miss you. Manuelita !!!

8/10 Good

Not Provided, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
It was clean and close to the town center. The room is cold but that probably to same for most hotels in puno. They gave us some super warm blanket and a heater so no more cold. Excellent breakfast.
Response from manuelita on 9 Jul 2016
We are happy to enjoy our breakfast, thank you for your comment. Manuelita

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very good service
It's a good small inn but comfortable and nice staying. If they can fix the problem of the shower water would be perfect, I had got cold water shower.
Sorry for the cold shower, sorry, because on that basis we buy new solar and electric thermos, and we no longer have that problem again apologize're embarrassed my family and I, when I return in compensation, we will offer free tours to the islands of Uros

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Amy, Lima, Peru and Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Puno
We had a great stay at this hotel. The breakfast is good and varied and the staff is very friendly and helpful.
Response from manuelita. hotel la Casa de Manuelita on 12 Mar 2016
thank you very much for your comment, she is a good person, always remember. Again. Manuelita

10/10 Excellent

Tom and Tina, USA / Quito Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!!! Not fancy but charming.
It was charming in its simplicity and service was great. It is not fancy, but is safe, clean and the service is outstanding. It is nothing fancy but the beds were comfortable and the rooms were clean. Yes there were nicks and scrapes on the furniture and walls, with no heat but that didn't seem to be an issue. The owner was always on hand to assist where ever she could and we didn't need anything she couldn't provide. It is a 5 story building with no elevator so you may wan't a lower level if steps are an issue. We wanted a view of the lake and city so we dealt with the steps. I would recommend contacting the owner before your visit to help you with your tours and transportation, she will save you money over the internet tour sites. This is a small city/ big town and is not modern or fancy like many cities you may visit. Though it is a tourist based economy, the big corporations/ big money has not yet corrupted this area, so if you are like me and think this is a good thing I recommend visiting this area and this hotel. Over all experience was more than anticipated.
Response from Manuelita on 12 Mar 2016
thank you very much for your appreciation, every time we will be better because we want to give great service. we miss my family and I, again !!! Manuelita

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Melissa, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAY!!
I had a wonderful stay! Always greeted with smile by Manuelita and everyone who was working there. Great hot showers everyday along with a nice breakfast in the morning. Manuelita was very helpful booking tours and airport transportation and confirming them for me. Rooms were clean with plenty of outlets. The walk to the Plaza de Armas is easy.
thanks for your comments, and thank you for visiting us full of Love and Peace, returns always hope. Manuelita

10/10 Excellent

Greg, E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manuelita: most accommodating inn keeper EVER!!!
We arrived by bus from cusco at 5 am with no plans, and sweet Maneulita let us come drop our bags and check in early... She fed us and gave us great tour recommendations. We went for an overnight tour, and when we returned, she welcomed us with hugs and lots of love. What a wonderful lady!!!
Response from manuelita on 9 May 2016
thank you very much for your comment, we just wanted to enjoy our city of Puno. we appreciate them. Manuelita

8/10 Good

Sinisa Mihaldzi, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel couple of blocks away from center
Very clean hotel, just couple of block from centre. Hotel staff is the highlight. Breakfast included. Overall, great experience.
Response from manuelita on 9 May 2016
Sinisa: thank you very much for your comment, we wish you a great trip, we appreciate Manuelita

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a neighborhood environment
The hotel was lovely, with hot water and a nice, clean bed. For the price I was very surprised with the quality that I received. The breakfast was good, and because we were the only people staying in the hotel, they made it a point to ask us when we would be awake to make it fresh for us. The hotel is not as close to the main plaza and lima street as we would have liked, but it was not a far walk (10-15min). A cab may be necessary for the walk back, due to it being uphill. Overall, a great hotel for the price.

10/10 Excellent

Helber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Manuellitainn, PUNO

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, propre, le personnel bien serviable, agréable, belke vue
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en general buen servicio, personal muy atento y amable
Stayed 1 night in Aug 2019
Response from Manuelita on 15 Aug 2019
Muchas gracias por su comentario seguiremos trabajando para que nuestros huespedes sean felices

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Sédrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Stayed 1 night in Sep 2017

8/10 Good

Alex, Arequipa, PE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De los mejores hospedajes de mi vida
El personal del hotel es sumamente amable. Nosotros llegamos sin conocer absolutamente nada de Puno, sin tour, y fue la misma dueña quien nos organizó tours para los días de nuestra instancia de acuerdo a nuestras necesidades. Los ambientes son pequeños pero muy cómodos, así como las habitaciones. Todo muy limpio y ordenado. Y queda muy cerca a la plaza de esta linda ciudad (yo diría como a 2 cuadras largas a pie). Definitivamente regresaremos!!! Muy recomendado! Gracias señora Manuelita ☺
Response from manuelita on 26 Apr 2017
estimado Sr. Alex previo saludo, le estoy muy agradecida por su comentario y su sinceridad, que tenga buen viaje. Manuelita

8/10 Good

Carlos D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio. Buena relacion precio y calidad. Unico problema poca agua en la ducha.
Response from Manuelita on 28 May 2018
estimado Sr. Carlos, muchas gracias por su comentario; lo siento por el poca agua en la ducha, pero debió avisarme en ese instante para enmendar el error, le deseamos un gran viaje. Manuelita

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
眺め良し。
立地は中心地より坂を登る必要があり、結構急であったので大きい荷物がある場合は少し大変。 一人旅で利用したのだが、一泊で時間もなくかつ天気が急変してしまったが、衣服の洗濯を快く受け入れてしっかりと乾かしてくれた。部屋からの眺めが非常に良くプーノの街を一望でき美しかった。ただし、最上階の部屋だったためWi-Fiの繋がりは悪し。でも、我慢できるくらいの眺めだった。また、国境越えバスの時間の関係で、朝の出発が早かったがタクシーを準備してくれて、値段交渉もしててくれて安くバスターミナルまで移動できた。

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso Hotel e la Sig. Manuelita fantastica
Consiglio questo Hotel vicino al centro e Sig. Gentile, disponibile e simpatica!!
La ringrazio molto per il tuo commento, ci aspettiamo di nuovo. Manuelita

8/10 Good

couple 30taine, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Accueillant, mais pas de chauffage.
Si nous avions eu du chauffage. Le tout aurait Different. Le reste etait bien parfait. Eau chaude. Bon déjeuner (pour le Perou). Proprietaire tres gentille. Nous a permis le "storage" sans frais.
Response from Manuelita on 8 Jul 2016
Merci pour votre commentaire, excusez-moi, mais nous avons le chauffage pour chaque chambre, juste eu à demander. désolé, excusez-moi; lorsque le premier sera de retour le chauffe pour vous. Vous avez un bon voyage.

10/10 Excellent

なべ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔で親切なホテル
半分カゼ、半分高山病の最悪な状態で夜遅くに到着したのですが、熱いコカ茶を淹れてくれたり、酸素吸入をしてくれたり、手厚く面倒をみてくれたおかげで無事回復し、旅を続けることができました。部屋もバスルームも非常に清潔で快適でした。
Response from Manuelita on 10 May 2016
返すことを期待して、あなたのコメントをありがとうございました。 Manuelita

8/10 Good

kei103, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きちんとしたプチホテル
設備も朝ごはんもちゃんとしてました。 英語もバッチリ。オススメのレストランを教えてもらえてた。 高地のせいか坂道が多少キツイけど街の中心に近い。

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elisa, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel básico y agradable en Puno
Hotel básico pero muy agradable con personal muy amable. Las habitaciones son cómodas, limpias y a buen precio. Wifi funciona bien. Bien ubicado, a unos minutos del centro. El personal fue muy amable y servicial. Recomiendo mucho este hotel en Puno.
me encanto su comentario, muchas gracias, siempre la recordaremos con toda su alegría, vuelva pronto, la extrañamos. Manuelita !!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kok

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Egil, Molde

Liked: Cleanliness, staff & service, property conditions & facilities
Helt ok hotell
Helt ok hotell i gangavstand til Plaza del armor som turistene trekkes til. Vel langt å gå ned til havnen. Internett i alle etasjer som funker litt dårlig, men tilgang i resepsjon. grei frokost med eggerøre hver dag. varmtvann manglet om morgenen da det er kun sol oppvarming.

10/10 Excellent

Norma Cristina, Quito, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado, a pocas cuadras del centro de Puno. Cómodo, agua caliente , se puede dormir sin ruido y hay un trato muy amable