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Reviews of Millennium Resort Manuels

4.5 out of 5
Millennium Resort Manuels
243 Lake Terrace, Taupo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a nice lake view. Kids were so excited that they could just go out and feed the birds and ducks
Stayed 1 night in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Priscilla,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stop over. Bed super Comfy.
Stayed 2 nights in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Janet,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Kyle

Wendy at reception was wonderful!
Stayed 1 night in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Kyle,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you were happy with the hospitality of our lovely team member Wendy.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is brilliantly located right on the lakefront. The superior king lakeside rooms are lovely and the bed absolutely massive (biggest in 2 months in Oz/NZ). It isnt walkable to the town but Ubers are easily found.
Stayed 1 night in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Sarah,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you were extremely happy with our king lakeside room.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was well maintained and in good order. Staff on reception were superb and friendly. Wait staff in restaurant were attentive and polite. Rooms were comfortable and tidy
Stayed 2 nights in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear John,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations, especially the hospitality of our staff.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool😊👍
Stayed 1 night in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Dave,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations especially the pool.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Dr Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, I hope this doesn't get posted but the hotel gets to read it. Your hotel I love. Every time i come home to NZ I try to stay. It brings back so many memories as a kid. I do have some recommendations. The Hotel front desk rocked. They cheerful, polite and over the top helpful with all requests. The dining room needs some staff training. The food was awesome but the lack of smoothness and smiles was distracting. Knowing where to present food from and retrieve was disappointing. Ran into the chef in the hallway, female, if I am correct, full of smiles and hellos. The staff not so much. That was a pity. Need to soften those edges and polish those skills in an upscale eatery. Food rocked!!
Stayed 3 nights in Feb 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Dr. Rob,Thank you for spending your valuable time and sharing your experience about your stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you loved our hotel especially our chef and the front desk team.Your comments regarding the dining room will be shared with our management team for further review.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Sylvia,It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you gave us a rating of 5/5. Thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and we look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this hotel and relaxing on the balcony overlooking the the lake. The staff were very welcoming and were helpful
Stayed 1 night in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Danny,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you had a wonderful stay with us.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 4/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great views
Stayed 1 night in Feb 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Mike,Thank you for spending your valuable time and sharing your experience about your stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that everything appears to have met your expectations and you had a wonderful stay with us. Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Seonag

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room had a balcony that looked out over the lake. The bar/ lounge area was very inviting and comfortable with great live music Friday night. Our only disappointment was the restaurant. A very limited menu. Th3 seafood pasta had very little seafood in it and the pizza was one of th3 worst I have had. Butter chicken was excellent.
Stayed 2 nights in Mar 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Seonag,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you were happy with the room and the lounge area.I would like to sincerely apologize that we failed to meet your expectations with regards to the restaurant menu. I have shared your concerns with our food and beverage team for further review.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 5/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

8/10 Good

Takehito

Travelled with family
Liked: Cleanliness, staff & service
Nice lake front view for dine with beautiful sunset. Easy access by walking along the lake Taupō downtown. Facility, room condition was a bit old.
Stayed 1 night in Feb 2024
Response from Shreya Surendran on 21 Apr 2024
Dear Takehito,Thank you for spending your valuable time and sharing your experience about your recent stay at Millennium Hotel & Resort Manuels Taupo. It was an absolute pleasure having you here with us. I welcome your feedback and I am pleased to see that you had a wonderful stay with us. Your comments regarding the facility and room condition will be shared with our senior management for further review.Once again thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and leaving rating of 4/5. We look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake front location is wonderful
Stayed 1 night in Feb 2024

6/10 Okay

Enid

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing compared to previous visits. Lovely bedside lamps but one had a broken shade. Small dated corner shower and basin tap was very stiff to open. Bathroom door did not close properly. Main dining room had limited menu due to 2 items not available (NZ Lamb and crab cakes). sadly this is now a dated facility. Redeeming feature was lovely lake views. Not good value
Stayed 1 night in Feb 2024

10/10 Excellent

MELISSA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice stop on our trip dated but clean
Stayed 1 night in Feb 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The position of the hotel is outstanding, literally on the waters edge. Our room was very spacious & a lovely comfy bed. The interior is a little dated & the air conditioning unit didn’t really work, so the room was very hot in the night. The food was lovely & value for money. The heated pool was very welcome after a long bike ride. Would definitely stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location on the lakeside
Stayed 1 night in Feb 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, amenities
Extremely helpful staff who went out of their way to ensure everything we needed was taken care of. Fantastic location.
Stayed 1 night in Jan 2024

6/10 Okay

William

Stayed 1 night in Jan 2024
Response from Shreya Surendran on 21 Apr 2024
Dear William,It was an absolute pleasure having you here with us. I welcome your feedback and for your rating of 3/5. Thank you for choosing to stay at Millennium Hotel & Resort Manuels Taupo and we look forward to welcoming you back on your future travel.Kind regards,Shreya SurendranFront Office ManagerMillennium Hotel & Resort Manuels Taupo

10/10 Excellent

Emaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were lovely. Beautiful views from our room and lovely food too.
Stayed 2 nights in Jan 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice but too warm until the sun went down. The bed was comfortable. Nice view of the lake from our own patio.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night but great spot. Wander down the lake a little and you'll find a little thermal stream running into the lake.. great swimming spot.. only downside was the restaurant a bit high end.. needed a entry level option to dine..
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on lake Taupo. Staff was friendly and professional.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Dec 2023

8/10 Good

yucheng

Stayed 1 night in Dec 2023

10/10 Excellent

Naina

Stayed 1 night in Dec 2023

10/10 Excellent

Keith J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was as smooth as possible and there were several dining options within walking distance.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Dec 2023

10/10 Excellent

Jody, Evansville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the shore of Lake Taupo. Location couldn’t be nicer.
Stayed 3 nights in Nov 2023

6/10 Okay

Kim Wah

Liked: Cleanliness
Good lake front view and well located. It is clearly a 4 Star Hotel/Motel accommodation. No lift to the second floor and had a hard time with the luggages. Breakfast was skimpy with one hot item: scramble eggs! All staff were inside the reception counter and no one available to assist ! Will not return.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 3 nights in Nov 2023

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Aleasha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room furnishing are very dated, no mini bar or milk. Room needs a complete makeover!!
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic view
Stayed 3 nights in Nov 2023

10/10 Excellent

Glenda and Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight. Good location. Quiet
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was absolutely beautiful.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely recommend
We always love when we get to stay at the Millennium although we dont often get to get away now without the kids. Love the rooms, beds are huge and very comfy. Love the bar and snacks. You cannot beat the view from there. Staff are always efficient and super friendly.
Stayed 1 night in Oct 2023
Response from Jan on 6 Nov 2023
Thank you for your awesome review, we appreciate your comments.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jan on 6 Nov 2023
Thank You.

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the staff service
Stayed 1 night in Oct 2023
Response from Jan on 6 Nov 2023
We appreciate you reviewing our property.

8/10 Good

Briony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jan on 6 Nov 2023
Many thanks.

8/10 Good

Rachel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with great facilities and scenery - a little dated and not a lot of dining choices but overall a great experience
Stayed 2 nights in Sep 2023
Response from Jan on 6 Nov 2023
Thank you for your comments.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jan on 6 Nov 2023
We appreciate you taking the time to give us an excellent review.

8/10 Good

Val

Stayed 3 nights in Sep 2023
Response from Jan on 6 Nov 2023
That's great.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, quiet. Good access to lakeshore walking. Excellent restaurant
Stayed 3 nights in Sep 2023
Response from Jan on 6 Nov 2023
The staff will be very grateful with your comments.

10/10 Excellent

Marydas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only for 1 night, but enjoyed the view in the evening. Breakfast very good.
Stayed 1 night in Sep 2023
Response from Jan on 6 Nov 2023
Thank you for your fantastic review.

8/10 Good

Sumendra

Liked: Cleanliness, staff & service
Easy checkin. Dated property. Beds need an update. Good quiet location. Expensive bar. Helpful staff
Stayed 1 night in Sep 2023
Response from Jan on 6 Nov 2023
We appreciate your review and will pass on your comments to the team.