Ratings based on 358 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Angelina from Bogor, Indonesia

Great Location, Comfortable Room

Posted 19-Feb-2016 on Hotels
Location is superb, located just across the station. Room's spacious, silent, and clean. Bed was comfortable, Wifi was fast, coffee/tea making facility works well. Bathroom was a little small, but still adequate. Breakfast was good, but don't hope for any other than standard European breakfast (bread and butter it is).
4 out of 5
by shuching

This traveller left a rating score only Posted 14-Feb-2016 on Hotels
4 out of 5
by shuching

This traveller left a rating score only Posted 12-Feb-2016 on Hotels
4 out of 5
by A verified traveller from Switzerland

Quick overnight visit

Posted 11-Feb-2016
Pros: Location
Cons: Heat in the room - the radiators were turned off and still like an oven.
Location: Boat, gondola and cog train trip up Rigi mountain was great.
Hotel was located right next to the train station and the boat harbour so this made trips out and up Rigi or by train very easy. Reception staff were very helpful. Room was large, a bit modern which was a shame when the corridors and buildings were so lovely and old. Bathroom was adequate, cleverly laid out to make thebest use of the shape. Room was very hot, needed the bathroom window open all night. One bonus was that despite it being carnival it was very quiet overnight and we could have a good night's sleep.
4 out of 5
by A verified traveller

ótimo conforto e localização

Posted 04-Feb-2016
Pros: localizacao e conforto
Cons: tudo bom
recomendo, perto da estação, super confortável hotel limpo, bem localizado fiquei em um apto single com cama de solteiro ótima opcao
4 out of 5
by King Yee from Hong Kong

Convenient hotel

Posted 25-Jan-2016 on Hotels
Very convenient and cozy hotel. Buffet breakfast was good.
4 out of 5
by Rebekka from Basel

Posted 20-Jan-2016 on Hotels
Das Zimmer war extrem klein. Es ist sehr ringhörig zu den anderen Zimmer und nach aussen auf die Strasse.
4 out of 5
by A verified traveller from C.

Hôtel idéalement situé, bénéficiant d'un parking.

Posted 18-Jan-2016
Personnel accueillant Hôtel en plein centre, proche de la gare Parking Petit déjeuner de qualité
4 out of 5
by A verified traveller from Australia

Great location but must have the right room

Posted 18-Jan-2016
Pros: Location
Cons: External noise reduction, excess heat in rooms and maybe a cooler doona (this was a winter stay)
Location: Right across from the railway station, the pier, and the old town. Perfect.
This is a difficult review to write as I do not wish to be too negative about this hotel, as it does have lots going for it, but having the right room can make or break your stay. First the good things. Location is brilliant. You are opposite the railway station if you are travelling a lot by trains, and just minutes from the old town, the wooden bridges, and the shops. The front desk staff were always accomodating, friendly and efficient, as best they could be within the usual constraints of running a hotel. For some reason a particular request for a bath was not communicated to the hotel, but we were promised a new room the next day. This was great, except that new room was located on the side street, opposite a night club. The windows do not effectively block out noise, so we were awoken at 1:30 am and again at 4 am with young people leaving the establishment in full voice. That destroyed any chance of a good sleep. We requested a change of room the next day and were placed in a room on the 5th floor facing the main street. This room proved wonderful. It also had black out shutters which allowed us to open the window for ventilation and keep the room dark and keep noise levels to a minimum. The hotel are aware of the noise issues on the side street rooms and get constant complaints from guests, but I do not know if they are doing anything pro actively to address the issue. The breakfasts were adequate, with minimal choice and little change from day to day.
5 out of 5
by SO YOUNG from 한국

Posted 13-Jan-2016 on Hotels
역에서 가깝고 그동안 숙박했던 이탈리아와 스위스 호텔 직원들 가운데 가장 친절해서 좋았음