Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Windsor, Colorado

Very close to train and town center

Posted 20-Jul-2016
The lovely lady that checked us in gave us many tips on how to navigate the area, how to see Mt. Pilatus and she even called the local Stadtkeller to connect us with a group of friends for folklore dinner. The room was very comfortable and the breakfast was great.
4out of 5
by A verified traveller from Noth Carolina, USA

Posted 05-Jul-2016
Pros: The staff was very helpful and the food provided for breakfast was very good with a large selection.
Cons: I wish the rooms were a little larger, but I don't think that's anything that could be changed.
Location: The location was really nice since it's across from the train station. There were amazing sights, cafes and shopping close by as well!
I enjoyed being at this hotel. The architecture was beautiful on the outside and the location was perfect for walking and access to the train station and tourist information center. The staff was helpful and answered questions in a professional and personable manner.
5out of 5
by A verified traveller from 淡路島

ルツェルン駅に近くとても便利なホテル

Posted 24-May-2016
日本語以外、ほとんど話せない姉妹で3泊しましたが、フロントスタッフの方々がすごく親切で楽しい旅になりました。また機会があれば利用したいです。
5out of 5
by A verified traveller

優良的酒店位置和員工服務態度

Posted 28-Apr-2016 on Hotels
酒店位置和員工服務態度是其得分最高的兩項。
4out of 5
by Claude

This traveller left a rating score only Posted 23-Apr-2016 on Hotels
5out of 5
by JANICE from Park Ridge

Great location.

Posted 14-Apr-2016 on Hotels
Everything was wonderful.
4out of 5
by CHAO-YUAN

Good choice in Lucern

Posted 13-Apr-2016 on Hotels
火車站旁, 地點佳, 上午十點鐘就讓我們提早check-in
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Apr-2016 on Hotels
4out of 5
by A verified traveller from Brisbane, Australia

Close to central train

Posted 11-Apr-2016 on Wotif
Pros: Close to everything
Cons: All good
Location: Close to everything, boat cruises, Rigi and Pilatus
Staff helpful, nice breakfast. Close to central train station and easy walking distance to everywhere
5out of 5
by A verified traveller

Recommend Hotel

Posted 10-Apr-2016 on Hotels
Stayed only one night in Lucerne at this Hotel. Literally in front of the train station, the hotel concierge offered us their storage to keep our luggage which made it way much easier and convenient to travel to other areas in Switzerland. Walkable distance from restaurants and main attractions ,its a small town. Jump from one train to another within 10 min. Cause the hotel is steps away from the station. Great breakfast and nice room great location. Small shower For average heavy westerner. Staff very kind. Other hotels in town seemed old and this hotel its new a little overpricey but worth for its location and average price for Switzerland. Recommend this hotel.