Ratings based on 412 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Nice hotel near train station and easily walkable

Posted 07-Jan-2017
Helpful staff and nice three star hotel. Near train station and walkable to old town Lucerne. Pleasant stay. Simple room but comfortable enough.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2016
Lovely hotel in an area close to the city station and train station. The staff were excellent. Highly recommend.
5out of 5
Recommended
for Everyone
by A verified traveller from Wien

Persönliches Hotel gleich neben dem Bahnhof

Posted 19-Dec-2016
Pros: Frühes Frühstück.
Location: Bahnhof, See, Zentrum. Ideale Lage für Business und Freizeit.
Sehr gute Küche, preiswert. Frühstück schon um 6.30 Uhr, auf Wunsch auch früher. Praktisch, wenn man auf den Zug muss.
4out of 5
Recommended
for Everyone
by A verified traveller

Bel hôtel situé à côté de la gare

Posted 10-Dec-2016
Nous avons séjourné 1 nuit en décembre à cet hôtel. Notre chambre était confortable mais très chaude et on n'avait pas de contrôle sur la température. On a dormi les fenêtres ouvertes quand il faisait 0 degré dehors et on a quand même eu chaud. La salle de bain était propre. Seul bémol, la vue de notre chambre donnait sur une structure d'échafaudage ... mais avantage déjeune inclus et très complet .
4out of 5
by A verified traveller

Close to Train station

Posted 29-Nov-2016
Pros: Location is good. very close to train station
Location: close to sign seeing famous bridge
Hotel very close to train station and only need to walk a few mins. There is a supermarket closed to the hotel. In overall , it is satisfied. However, if you check in at night, it looks a little bit dangerous from train station to hotel because there are many guys staying nearby to drink and smoking.
5out of 5
Recommended
for Everyone
by A verified traveller from VA, United States of America

Close to Luzern main train station, tourist info.

Posted 26-Oct-2016
Pros: Location. Wood floor in the room. Good selection of breakfast buffet. Lounge area and WC on the 1st floor.
Cons: The cleaning crew should check daily if the liquid soap needs to be re-filled. There was no soap/shampoo for 2 days since 1st checked in. Used my own.
Location: Close to old town, one day trip to Mt. Pilatus,which is the best place to see Alps.
Hotel is beautiful from outside. Room was not big, but not too small like some in the old town. Switzerland has a great train system. Being right across from the Luzern main train station with buses and trains access to nearby scenery.
3out of 5
by A verified traveller from Lausanne

not the best choice for this price

Posted 20-Oct-2016 on Hotels
The hotel is located right next to the train station which is very convenient for those who come by train, room size is correct for a triple room but washroom is very small. We have a room facing half train station half office, quite noisy and lack of privacy. This hotel don't provide useful toiletries, you got nail polish and shower cap only. Reception service is quick but not welcoming, overall service is very basic. I requested extra pillows unfortunately they gave me a pillow with some perfume smell and another one with make up foundation. We found it quite dusty in the room, they put a red hug pillow on my bed upon arrival which has someone's hair on it.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from fribourg

Posted 10-Oct-2016 on Ebookers
Pros: Bel hôtel, propre et le personnel est très gentil. La chambre pour une personne est bien équipée
Cons: Le bruit de la rue .... Les fenêtres n'isolent pas très bien .
Location: L'hôtel est très proche du fameux Pont de La Chapelle et de la vieille ville.... Il est à côté de la gare ce qui est très pratique ...
4out of 5
by A verified traveller

Convenient and clean

Posted 04-Oct-2016 on Hotels
Great hotel with warm services from front desk and reception.