Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Renovated hotel close to train station

Posted 22-Aug-2016
It's conveniently close to the train station, the suite was comfortable for our 2 kids and us; no AC, and it was stiflingly hot in August, hard to sleep. No offer to help with our luggage; breakfast was continental and decent. Very expensive for what you get.
4out of 5
by A verified traveller from Chicago

the hotel is 1 block from the Train station

Posted 19-Aug-2016
Pros: Breakfast was great and the size of the junior suite.
Location: the hotel is an easy walking distance to everything downtown Lucerne. I loved that it was 1 block from the train station.
I loved that i only had to walk 1 block from the train station. It had a great breakfast and is centrally located in the town. I would stay here again. I stayed in the junior suite which was huge. It was worth the money.
4out of 5
by A verified traveller from Windsor, Colorado

Very close to train and town center

Posted 20-Jul-2016
The lovely lady that checked us in gave us many tips on how to navigate the area, how to see Mt. Pilatus and she even called the local Stadtkeller to connect us with a group of friends for folklore dinner. The room was very comfortable and the breakfast was great.
4out of 5
by A verified traveller from Noth Carolina, USA

Posted 05-Jul-2016
Pros: The staff was very helpful and the food provided for breakfast was very good with a large selection.
Cons: I wish the rooms were a little larger, but I don't think that's anything that could be changed.
Location: The location was really nice since it's across from the train station. There were amazing sights, cafes and shopping close by as well!
I enjoyed being at this hotel. The architecture was beautiful on the outside and the location was perfect for walking and access to the train station and tourist information center. The staff was helpful and answered questions in a professional and personable manner.
5out of 5
by A verified traveller from 淡路島

ルツェルン駅に近くとても便利なホテル

Posted 24-May-2016
日本語以外、ほとんど話せない姉妹で3泊しましたが、フロントスタッフの方々がすごく親切で楽しい旅になりました。また機会があれば利用したいです。
1out of 5
by 수민 from 경기도

위치만좋음

Posted 23-May-2016 on Hotels
토요일밤이었는데 주변 클럽?소음 장난아니었습니다 숙소안에 귀마개있는이유를 알았어요ㅋ
4out of 5
by A verified traveller

Good trip

Posted 17-May-2016 on Hotels
Nice staff Wifi slow
5out of 5
by A verified traveller

優良的酒店位置和員工服務態度

Posted 28-Apr-2016 on Hotels
酒店位置和員工服務態度是其得分最高的兩項。
4out of 5
by Claude

This traveller left a rating score only Posted 23-Apr-2016 on Hotels
5out of 5
by JANICE from Park Ridge

Great location.

Posted 14-Apr-2016 on Hotels
Everything was wonderful.