Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from 千葉県

駅に近い快適なホテル

Posted 26-Aug-2015
ルツェルンに合計4泊しましたが、最後の日だけ始めのホテルが満室でとれなかったので、このホテルに一泊だけしました。前のホテルを12時にチェックアウトして、すぐこのホテルに行き、荷物だけ預かってもはおうとしました。すると、あと10分でお部屋が用意できるからと、少し待って、チェックインの時間より随分早くお部屋に入れさせてもらいました。スタッフもみんな感じがよく親切でした。外観は古い建物ですが、中は綺麗に改装されていて、部屋は広く使い勝手もよくて、とても快適に過ごせました。始めからずっとこのホテルにすればよかったと思いました。
4 out of 5
Recommended
for Everyone
by A verified traveller from 名古屋

駅近の綺麗なホテル。レストランも良い

Posted 17-Aug-2015
Pros: 駅に近い。受付が親切。綺麗。レストランが美味しい。
受け付けは親切で、チェックイン前、チェックアウト後も気持ちよく荷物を預かってくれました。市内の名所を教えてくれたりとか。 シングルを一人で利用しましたが、部屋も大変綺麗で、狭いということもなく快適です。ただ、冷房がなく、扇風機があるだけでした。涼しい気候なので、8月中旬でしたが寝苦しいということはありませんでしたので、無くても大丈夫だと思います。 併設のレストランが、ちょっと高級ですがルツェルン名物の仔牛肉のパイ包みとか、アイスクリームが大変おいしかったです。ルツェルン音楽祭のオケの演奏会の後に行きましたが、空いてました。
4 out of 5
Recommended
for Everyone
by A verified traveller

Across street from train station, easy connections

Posted 01-Aug-2015
Cons: English newspaper in breakfast room
Pleasant overnight stay, very nice breakfast, helpful staff
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, Oregon

Hotel with amazing staff

Posted 12-Jul-2015
The staff at the hotel made us feel as if we were at home and was the highlight of our stay. The location is great - lots of restaurants and ferry station is nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire

Excellent choice for comfort and location

Posted 25-May-2015
Pros: Helpful staff
Cons: Plumbing a bit noisy.
Excellent location steps from train station, old town and ferry docks. Ideal if also taking a trip to Pilates. Newly refurbished so all very clean and fresh. Staff extremely welcoming and helpful in every respect. Excellent buffet breakfast included - wide variety and all fresh and high quality. Free WiFi was reliable. English language TV. I had a single room which was a good size with a little balcolny. Highly recommend.
3 out of 5
Recommended
for Couples
by Howard from Cedar Hill

Nice hotel, but hot and noisy

Posted 08-May-2015 on Hotels
Great location for one night stay. Staff and breakfast were great. Clean, bright and modern inside. But room was hot and noisy. Construction racket all night in street below. Had to leave windows open because no air conditioning, even tho it was raining. Thankful for provided earplugs.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-May-2015
Cons: no hook for clothes in bathroom. only powdered milk for in-room tea/coffee tray.
close to station, efficiently run place to stay for one night
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 05-May-2015 on Hotels
3 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Goeie locatie, maar wel benauwd.

Posted 28-Apr-2015 on Hotels
Voor een zakelijk bezoek is de kamer op zich 0K, maar klimatologisch is er een probleem. Er is geen airco (of zo) en de kamers zijn erg warm. Ramen open kan niet vanwege de herrie buiten.
2 out of 5
Recommended
for Getaway With Friends
by Cynthia from Seattle

Check on construction project before booking.

Posted 26-Apr-2015 on Hotels
Hotel was one of worst hotel experiences I've had in years. The sewer construction outside was of course not the hotels fault, but nothing was done to compensate. The construction went on until 11 pm. It was unseasonably warm so a window had to be open for ventilation and to noise and cement dust. In order to get circulation of air, these 2 old ladies actually left the hall door open too. No fans were offered. The noise from concrete breaking and loading shook the building. Really unfortunate as location was good as was breakfast. Staff was helpful, but not really apologetic. Lack of sleep impacted our sight seeing too.