Great location but must have the right room
This is a difficult review to write as I do not wish to be too negative about this hotel, as it does have lots going for it, but having the right room can make or break your stay.
First the good things.
Location is brilliant. You are opposite the railway station if you are travelling a lot by trains, and just minutes from the old town, the wooden bridges, and the shops.
The front desk staff were always accomodating, friendly and efficient, as best they could be within the usual constraints of running a hotel.
For some reason a particular request for a bath was not communicated to the hotel, but we were promised a new room the next day. This was great, except that new room was located on the side street, opposite a night club. The windows do not effectively block out noise, so we were awoken at 1:30 am and again at 4 am with young people leaving the establishment in full voice.
That destroyed any chance of a good sleep. We requested a change of room the next day and were placed in a room on the 5th floor facing the main street. This room proved wonderful. It also had black out shutters which allowed us to open the window for ventilation and keep the room dark and keep noise levels to a minimum.
The hotel are aware of the noise issues on the side street rooms and get constant complaints from guests, but I do not know if they are doing anything pro actively to address the issue.
The breakfasts were adequate, with minimal choice and little change from day to day.