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Get an overview of this hotel5-star family-friendly hotel near Loewenplatz



This family-friendly Lucerne hotel is located on the boardwalk, within a 15-minute walk of Lake Side Promenade and Loewenplatz. Lucerne Town Hall and Chapel Bridge are also within 1 mi (2 km).

Hotel Features

A full-service spa, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Room Amenities

All 129 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find minibars and hair dryers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palace Luzern features a sauna and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge).

Palace Luzern has designated areas for smoking.

  • Tours/ticket assistance 
  • 24-hour business center 
  • Conference center 
  • Snack bar/deli 
  • Terrace 
  • Luggage storage 
  • Conference space 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Wedding services 
  • Express check-in 
  • Free newspapers in lobby 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Spa treatment room(s) 
  • Meeting rooms 14 
  • Steam room 
  • Sauna 
  • Multilingual staff 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 129 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • 24-hour fitness facilities 
  • Designated smoking areas 
  • Free WiFi 
  • Turkish bath/Hammam 
  • Library 
  • Valet parking (surcharge) 
  • Rooftop terrace 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 14 
  • Year Built 1906 
  • Number of buildings/towers - 1 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Slippers 
  • Phone 
  • Air conditioning 
  • Minibar 
  • Free toiletries 
  • Desk 
  • Climate control 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Private bathroom 
  • Shower/tub combination 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually decorated 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Restaurant Jasper - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.

Les Artistes - This restaurant serves breakfast only.

PALACE Bar - Onsite piano bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Bicycle rentals on site 

Spa Services

PALACE Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 14 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Massages 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is Noon

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 3.35 per person, per night
  • Resort fee: CHF 4.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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