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Get an overview of this hotel5-star family-friendly hotel near Loewenplatz

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Location

This family-friendly Lucerne hotel is located on the boardwalk, within a 15-minute walk of Lake Side Promenade, Loewenplatz, and Saint Peters Church. Chapel Bridge is 0.8 mi (1.3 km) away.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Room Amenities

All 129 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like free minibar items and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palace Luzern features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. 14 meeting rooms are available. This Belle Époque hotel also offers a rooftop terrace, spa services, and a library. Parking is available onsite for a surcharge.

Palace Luzern has designated areas for smoking.

  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Spa treatment room(s) 
  • Meeting rooms 14 
  • Steam room 
  • Sauna 
  • Wedding services 
  • Express check-in 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Conference space 
  • Elevator/lift 
  • Coffee/tea in common areas 
  • Terrace 
  • Tours/ticket assistance 
  • 24-hour business center 
  • Luggage storage 
  • Conference center 
  • Snack bar/deli 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 129 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • 24-hour fitness facilities 
  • Free WiFi 
  • Designated smoking areas 
  • Turkish bath/Hammam 
  • Library 
  • Valet parking (surcharge) 
  • Rooftop terrace 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Year Built 1906 
  • Number of meeting rooms - 14 
  • Number of buildings/towers - 1 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Phone 
  • Free toiletries 
  • Slippers 
  • Desk 
  • Pay movies 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Free newspaper 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually decorated 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Restaurant Marlin - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Reservations are required.

Les Artistes - This restaurant serves breakfast only.

PALACE Bar & Living Room - This piano bar serves light fare only.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Bicycle rentals on site 

Spa Services

PALACE Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 14 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Massages 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Manicures and pedicures 
  • Facial treatments 
  • Body treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets allowed for an extra charge of CHF 45 per pet, per night

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

Fees

You'll be asked to pay the following charges at the hotel:
  • Resort fee: CHF 4.00 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CHF 40 for adults and CHF 20 for children (approximately)
  • Airport shuttle fee: CHF 300 per vehicle (roundtrip)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 45 per pet, per night
  • A television is available for an additional fee
  • Rollaway bed fee: CHF 75.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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