Ratings based on 294 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from England

Beautiful lakeside setting

Posted 31-Oct-2016
Pros: Everything
Cons: Nothing
Location: I visited Mt Pilatus - a great day trip and there's lots of lovely walking in the area. Main purpose of trip was Swiss City Marathon event.
A lovely hotel with amazing views across the lake and to Mt Pilatus. Everything was perfect - the staff excellent and breakfast plentiful and delicious. A bus stops right outside or 40 minutes walk by the lake takes you into town. I would definitely return!
4out of 5
by A verified traveller


Posted 24-Oct-2016
漂亮的湖景 及 湖邊公園 寧靜 鄰交交通博物館, 步行約10分鐘路程 遠離市區, 適合自鴐遊 步行至附近超市或油站便利店需要10分鐘
4out of 5
by kwangil from 서울

괜찮은 호텔

Posted 07-Aug-2016 on Hotels
방이 아주 커서 놀랐습니다. 깨끗하고 괜찮았습니다. 다만 호수가 보이는 방이 아니라 좀 그랬지만 할인받은 가격이라 이해합니다. 호텔 조식이 15프랑 따로 내야한다고 해서 안먹었는데, 지금은 조금 후회됩니다. 한번 드셔보세요.. 어떤지. 교통은 루체른 역에서 좀 거리가 있지만 바로 앞에 버스 정류장이 있어서 24번 버스 타면 됩니다.
4out of 5
by A verified traveller from Woodstock, CT

Very nice hotel on Lake Luzerne

Posted 04-Aug-2016
Location: Luzern an elegant, beautiful Swiss city - take a bus from hotel into town and walk around. The food/music fest then going on in evening was fun.
This is a very nice hotel on the lake, a bit out of town, which I liked. The staff was very helpful, hotel quiet, view from my lakeside room was beautiful, breakfast was excellent and the room itself was clean and very comfortable - with the exception that there was apparently no A/C. Maybe in the past the climate didn't warrant it, but they should have installed A/C when this modern addition was built. A fan was provided so I did sleep decently. I was afraid to leave the window open at night for bugs. Otherwise, I found everything else excellent. Oh, yes, there is free parking next to the hotel - a big plus.
2out of 5
by A verified traveller from blois france

Hotel très moyen

Posted 26-Jul-2016 on Ebookers
Pros: La réception
Cons: la liste serait longue
Literie de mauvaise qualité ,chaleur incroyable dans la chambre,pas de possibilité d'aérer . Pas de climatisation si on ouvre la fenêtre bruit énorme dû à la circulation.impossible de dormir premier soir on a dîné à 8 personnes deuxième soir on a voulu dîner avec 4 personnes à 20heures et une serveuse nous a expliqué que le chef exceptionnellement ne cuisinait plus pas de clients! Avec d'autres clients nous sommes allé dîner à l'hôtel Hermitage superbe accueil et cuisine exceptionnel ! J'oubliais que dans la chambre ( le four ! ) pas de mini bar.....
3out of 5
by chi wai from Hong kong

Good price

Posted 14-Jun-2016 on Hotels
Nice lake view, 好多蚊, good price
4out of 5
by Reto

This traveller left a rating score only Posted 29-May-2016 on Hotels
4out of 5
by A verified traveller from australia

Good location with easy access to transport

Posted 23-May-2016
Good location with easy access to town on public transport
4out of 5
by Susanne

Super Lage direkt am See

Posted 22-May-2016 on Hotels
Das Hotel ist direkt am See. Man hat eine super Aussicht. Der Bus für ins Zentrum hält vor dem Hotel. Super schöne Seebar
5out of 5
by Gary from Perth , Australia

Reasonable prices hotel with great view

Posted 27-Apr-2016 on Hotels
Staff were excellent. Free parking as parking in Lucerne is very expensive.