Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 25-Aug-2015
Camere senza aria condizionata e forte odore di fritto proveniente dalla cucina sottostante. Stanza e bagno puliti ma un pó datati.
5 out of 5
Recommended
for Everyone
by A verified traveller

Stunning views from the hotel and the Sunset Bar.

Posted 21-Aug-2015
The short bus ride (every half an hour) are worth it to stay in this friendly hotel. We were well looked after and our room was excellent.
5 out of 5
Recommended
for Couples
by marilyn from Los Angeles

I would stay again.

Posted 01-Jun-2015 on Hotels
The view was wonderful from our room. We enjoyed sitting outside on the balcony looking at the lake. The bus stop was very close to the hotel. We enjoyed walking along the lake into town and returning by bus. Our bed was large and comfortable and at night with the balcony doors closed it was quiet.
4 out of 5
Recommended
for Couples
by JORGE MAURICIO

This traveller left a rating score only Posted 01-Jun-2015 on Hotels
4 out of 5
Recommended
by 지호 from 수원광교

후회없는 선택

Posted 23-May-2015 on Hotels
숙박중인데 불편한사항에 대한 한국지사 대응도 좋고 로비직원도 참 좋음. 루체른역에서 10분정도 버스타고 들어와야지만 그래서 더 조용하고 좋음. 조식은 종류가 많지 않지만 질은 좋은듯. 어차피 빵,토스트,우유.시리얼,소세지,계란정도 먹기에 개인적으로는 충분했음. 왠만하면 조식먹는걸 추천함. 버거킹 세트랑 가격 거의 비슷함.
3 out of 5
Recommended
for Couples
by A verified traveller

Nice city nice location.

Posted 18-May-2015 on Hotels
The room was old and the airconditioning wasn't the best, it was either too hot or too cold. We really enjoyed the view and the staff were helpful and friendly. Coming from Germany to Swiss during our trip, we were really dissappointed how low the quality of hotels are in Swiss compared to the price.
5 out of 5
Recommended
for Couples
by HYUN WOO from 서울

Perfect

Posted 08-May-2015 on Hotels
렌트카 여행을 선택한 분들에게 적극 추천하고싶습니다. 루체른 시내에서 거리가 조금 있지만 완벽한 뷰가 있어 모든걸 다 이해할 수 있었습니다. 호텔 바로 앞 호수와 건너편 필라투스까지 정말 완벽한 하루를 보냈습니다.
5 out of 5
Recommended
for Personal Event
by huating from 上海

无敌湖景

Posted 18-Apr-2015 on Hotels
湖景无敌,早餐需要付费,设施简单,餐厅服务人员态度一般,但是清晨的湖景真是太赞了
5 out of 5
Recommended
for Families
by Wai Keung from Hong Kong

Room with nice lake view

Posted 13-Apr-2015 on Hotels
很棒,環境和舒適度都很佳
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, New York

The best Hotel in Lucerne

Posted 08-Apr-2015
Pros: The view of Lake Lucerne and the Alps, the relaxed feel, the facilities.
Cons: A bigger elevator.
Overall experience is amazing. Can't ask for more. The front desk gave us free upgrade to the Lake and Alps view and it was a surreal feeling of seeing the Alps whenever you wake up. If you want a more quiet and relaxed location, this is the place to be. It's a bit away from the city center, but the bus stop is just in front of the hotel that takes you to the Old town about 15-20 mins. Swiss transportation museum is just walking distance. The interiors of the hotel are so modern and sleek. Wi-fi is super fast. You can ask for pass code for as many gadgets as you want. The staff are very helpful on giving directions and tips. Will surely go back in this hotel again. The price is not as ridiculously expensive as the other hotels in Lucerne.