Ratings based on 299 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
for Everyone
by A verified traveller from North Bay ON

Great location with a nice view.

Posted 26-Jan-2017
Staff is very helpful and pleasant. Hotel is beautifully decorated with good parking and bus service to downtown.
4out of 5
by A verified traveller

Comfortable Hotel

Posted 18-Nov-2016 on Hotels
Stopped here on route to Milan. Chose this hotel because it was the cheapest at the time and as i only needed a room for the night wasnt too fussed as to the type of hotel. However I was pleasantly surprised by it. The room was clean, tidy and beds were comfortable. Hotel staff were pleasant and helpful. It also had free parking and free wi-fi. If you manage to get a room at the front then that is an added bonus as the view is excellent. The hotel itself is a good 30 minute walk from the centre though but i understand there is a regular bus service. Certainly recommended.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2016 on Hotels
5out of 5
for Everyone
by A verified traveller from England

Beautiful lakeside setting

Posted 31-Oct-2016
Pros: Everything
Cons: Nothing
Location: I visited Mt Pilatus - a great day trip and there's lots of lovely walking in the area. Main purpose of trip was Swiss City Marathon event.
A lovely hotel with amazing views across the lake and to Mt Pilatus. Everything was perfect - the staff excellent and breakfast plentiful and delicious. A bus stops right outside or 40 minutes walk by the lake takes you into town. I would definitely return!
4out of 5
for Couples
by A verified traveller


Posted 24-Oct-2016
漂亮的湖景 及 湖邊公園 寧靜 鄰交交通博物館, 步行約10分鐘路程 遠離市區, 適合自鴐遊 步行至附近超市或油站便利店需要10分鐘
5out of 5
by A verified traveller

Замечательный отель

Posted 22-Sep-2016 on Hotels
Останавливалась на одну ночь, всё было прекрасно! Свадебное торжество в отеле было незабываемо красивым - отель по праву считается лучшим для проведения свадеб!
3out of 5
by A verified traveller

Posted 19-Sep-2016 on Hotels
좀 오래된 느낌이 많이 드는 호텔입니다.스위스사람 답지 않게 직원들의 표정은 무뚝뚝하고 방은 오래된 묵은 냄새가 납니다.옷장이 따로 있는데 창고또는 지하실같이 꿉꿉한 냄새가 나서 사용을 하지않았습니다. 엑스트라베드를 넣으니 전혀 공간이 없어서 좁았습니다.창은 시원하게 열려서 좋았지만 측면이라 남의집 지붕만 보였습니다.뷰가 별로이고 좁은방에 비해 가격은 싼편이 아닙니다.
4out of 5
by kwangil from 서울

괜찮은 호텔

Posted 07-Aug-2016 on Hotels
방이 아주 커서 놀랐습니다. 깨끗하고 괜찮았습니다. 다만 호수가 보이는 방이 아니라 좀 그랬지만 할인받은 가격이라 이해합니다. 호텔 조식이 15프랑 따로 내야한다고 해서 안먹었는데, 지금은 조금 후회됩니다. 한번 드셔보세요.. 어떤지. 교통은 루체른 역에서 좀 거리가 있지만 바로 앞에 버스 정류장이 있어서 24번 버스 타면 됩니다.
4out of 5
for Everyone
by A verified traveller from Woodstock, CT

Very nice hotel on Lake Luzerne

Posted 04-Aug-2016
Location: Luzern an elegant, beautiful Swiss city - take a bus from hotel into town and walk around. The food/music fest then going on in evening was fun.
This is a very nice hotel on the lake, a bit out of town, which I liked. The staff was very helpful, hotel quiet, view from my lakeside room was beautiful, breakfast was excellent and the room itself was clean and very comfortable - with the exception that there was apparently no A/C. Maybe in the past the climate didn't warrant it, but they should have installed A/C when this modern addition was built. A fan was provided so I did sleep decently. I was afraid to leave the window open at night for bugs. Otherwise, I found everything else excellent. Oh, yes, there is free parking next to the hotel - a big plus.
2out of 5
by A verified traveller from blois france

Hotel très moyen

Posted 26-Jul-2016 on Ebookers
Pros: La réception
Cons: la liste serait longue
Literie de mauvaise qualité ,chaleur incroyable dans la chambre,pas de possibilité d'aérer . Pas de climatisation si on ouvre la fenêtre bruit énorme dû à la circulation.impossible de dormir premier soir on a dîné à 8 personnes deuxième soir on a voulu dîner avec 4 personnes à 20heures et une serveuse nous a expliqué que le chef exceptionnellement ne cuisinait plus pas de clients! Avec d'autres clients nous sommes allé dîner à l'hôtel Hermitage superbe accueil et cuisine exceptionnel ! J'oubliais que dans la chambre ( le four ! ) pas de mini bar.....