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Reviews of Hotel Restaurant Balm Meggen

3.5 out of 5
Hotel Restaurant Balm Meggen
Balmstrasse 3, Meggen, LU

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 281 reviews" "
Rating 8 - Good. 93 out of 281 reviews" "
Rating 6 - Okay. 10 out of 281 reviews" "
Rating 4 - Poor. 2 out of 281 reviews" "
Rating 2 - Terrible. 2 out of 281 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast and customer service
Amazing stay we had at Hotel Balm in Meggen. Only one bus ride away from Lucerne main station. Our room is a family size room and it is very spacious. Very clean and quiet. Breakfast Is The Best out of all the hotels we stayed at in Switzerland for 2 weeks. Such generous variety and freshly served. The hotel does not have lift but Our hostess at check in lobby was most helpful with our heavy luggage. I would highly recommend Hotel Balm to anyone visiting Lucerne.
Stayed 2 nights in Dec 2023

10/10 Excellent

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an beautiful place to stay. The staff were so kind and helpful. We payed a little extra to upgrade the room for the view and it was worth it. This was a great hotel to stay at. Would definitely come here again if I didnt live so far.
Stayed 2 nights in Dec 2023

8/10 Good

ESTHER

Travelled with family and small children
Liked: Cleanliness, staff & service
Property is in a secluded area but only 15mins by bus to Lucerne city. It is perfect if you drive around the area but do not want to drive into Lucerne city center. The property itself is clean but very old school. They also charged chf20 per day for an infant which basically cost nothing extra
Stayed 2 nights in Nov 2023

10/10 Excellent

Rupa, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, easy to get a bus to central lucerne. Very good breakfast
Stayed 3 nights in Aug 2023
Response from Sandra Stofer on 7 Sept 2023
Thank you very much for your positive review. Kindest regards from Meggen, Sandra & Beat Stofer with Team

10/10 Excellent

Carrie

Liked: Staff & service, property conditions & facilities
Lovely, clean property with on-site parking. Very helpful staff. Excellent breakfast. Would definitely recommend!
Stayed 1 night in Aug 2023
Response from Sandra Stofer on 7 Sept 2023
Thank you very much for your positive review. Kindest regards from Meggen, Sandra & Beat Stofer with Team

10/10 Excellent

Qibin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Isabelle Kern on 9 Aug 2023
Thank you for this great feedback.

10/10 Excellent

CHI-LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Youlian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet room. Excellent view of the lake and mountains. Nice breakfast. No elevators in the hotel.
Stayed 1 night in May 2023

10/10 Excellent

Vanessa, Darmstadt

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and in a nice area. The breakfast is wonderful and the room was perfect!
Response from Rezeption on 24 Jan 2023
Dear VanessaThanks a lot for your kind feedback. Looking forward to welcome you another time.

10/10 Excellent

Yousef

Stayed 1 night in Sep 2022

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy access to Lucerne. Two restaurants--one expensive, the other extremely expensive. Room was comfortable, spacious and clean.
Stayed 2 nights in May 2022

10/10 Excellent

Keith, Rio Rancho

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakeside. Polite and friendly staff. Easy access to transit.
Stayed 2 nights in Apr 2022
Response from Isabelle Kern on 6 May 2022
Thank you very much for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to welcoming you again.

10/10 Excellent

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Isabelle Kern on 15 Dec 2021
Vielen Dank für Ihren Besuch bei uns und das tolle Feedback.

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Balm, Meggen, Switzerland.
Nice hotel with cozy and quite spacious rooms. I can only recommend it.
Stayed 2 nights in Oct 2021
Response from Isabelle Kern on 27 Oct 2021
Thank you very much for this lovley feedback. Looking forward to welcome you again.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2021
Response from Isabelle Kern on 22 Oct 2021
Dear guest, Thank you for the nice feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel about 20 minutes away from Luzern. Close to the lake, shops and restaurants close. Perfect free parking, internet worked well, good breakfast. What else do you need? Note our room was 2 floors up without elevator, but it was no problem. Also no air conditioning but it was fine because it was a cool day.
Stayed 1 night in Jul 2021
Response from Isabelle Kern on 16 Jul 2021
Thank you very much for this feedback. It is nice to hear that you enjoyed a good stay with us.

8/10 Good

MissWorld01, Yorkshire, England

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel & Restaurant Balm is in Meggan a suburb of Lucerne. The room was lovely & clean but not really a view of the lake. Breakfast was simple but enjoyable with a choice of boiled, scrambled or fried eggs plus a buffet table. Sadly their a la carte restaurant is closed on Mondays & Tuesdays so we were unable to eat there. We walked up the hill to eat at the Meggen Golf Club overlooking beautiful scenery & really good food plus it was affordable. The hotel recommended the local Italian restaurant, but we found the food was overpriced & arrived a little too quickly at the table. It is easy & a beautiful walk into Luzern taking about 1 hour, although you can catch the bus outside the hotel using the free travelcard that the hotel gives to their guests.
Stayed 2 nights in Aug 2020
Response from Isabelle Kern on 18 Oct 2020
Thank you very much for your feedback. We were happy to welcome you in the Balm.

2/10 Terrible

Rachael

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and beautiful views! Really easy ride on the bus into town especially with the Luzern card that gives you free train and bus rides around the city.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with your family and the hotel is very nice and near to city center bus stop is in front of hotel and very easy
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel, great breakfast. Very helpful and friendly staff at the front desk.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In spite of being outside old town, it is easy to move from old town to the hotel. bus stop is just in front of the hotel
Stayed 2 nights in Oct 2019

8/10 Good

Mark, Oregon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both bedroom and bathroom were clean and spacious. Very nice breakfast area. Easy access to buses.
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert, Manchester Tn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and awesome staff.... free public transportation right in front of the property.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
satisfied on Kind and friendly staffs and nice atmosphere of Meggen.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. We were upgraded to a larger suit, and given bus passes to use during our stay. The breakfast was fantastic!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Explorers

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Quaint place with beautiful views. Nice staff at front desk. Right on bus line. Rooms were hot and very noisy. Ceiling/floor above us very thisn. Noisy neighbors were up until 2am and we couldn't sleep. Very expensive for the lack of quietness and amenities.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Family run hotel (18 rooms) about 15 min by bus from Lucern train station. Bus stop right in front of hotel. Pleasant and helpful check-in staff. Room was on 3rd floor with no elevator, We were on a 6 day Swiss family trip, so had lot of luggage. Staff helped a bit with luggage, but not having elevator was unexpected. Lucerne was in middle of heat wave. None of the rooms have Air conditioning! Being on 3rd floor, close to roof, made the room even hotter. Even with all windows open, it was difficult to sleep first night. Room only had one small table fan. Next day, upon our request, the staff gave another fan, which made things bearable. Excellent breakfast and service otherwise. The staff was very courteous. Nice area to seat and relax in courtyard. 2nd floor up lake facing views have nice views of mountains and lake. Lake itself is 15 min walk. While checking out we complemented the owner about the stay, hotel and location but she seemed too busy to acknowledge the compliments. We found that bit off putting...
Stayed 6 nights in Jun 2019

10/10 Excellent

Darca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good three star hotel , clean , wonderful scenery .
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of this hotel is peaceful and relaxing with stunning mountain views. The 15 min bus into Lucerne is easy to navigate and it is well worth it to have a respite from the busy city scene. Our room was spotless, spacious and very comfortable. We loved being able to enjoy the ample Swiss breakfast on the terrace while taking in the gorgeous views. Crisp white linens and silver made it a special occasion. We also enjoyed a wonderful bistro dinner on the terrace and found the price to be on par or even less than in the city. So happy we stayed at this lovely Swiss hotel while visiting Lucerne.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to places of interest, restaurant and others
Stayed 1 night in Jun 2019

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely experience, l recommend travellers to Luzern stay out a bit this property was only 15 minutes by bus which is right out the front of this property. The young gentleman on arrival gave us some wonderful options to see as opposed to the tourist usual spots found on search sites. Lovely breakfast, wonderful view from our room no tea/coffee making facilities in the room but they give you hot water in an flask and cups so you can have a quiet tea or coffee enjoying the views from your room after a long day out. Local restaurants down the road are a short walk good food. If you are going to Luzern stay out a little and enjoy.
Stayed 4 nights in Mar 2019

10/10 Excellent

Melissa, Buffalo, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. The rooms were spacious and the beds were super comfortable. I loved the neighborhood it was in. Views of the lakes & the mountains all around
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfort and breakfast
The hotel and staff was amazing. They were very supportive when we ended up a few hours earlier than the check in time. They also delighted us with a great breakfast! Will visit again for sure.
Stayed 2 nights in Oct 2018

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice quiet place to stay with family. It is apox 15 min away from main area but its worth the stay and has direct access from bus services. Its not a typical hotel and gives one a feeling of staying at home. Friendly staff with big clean rooms and bathroom. Only suggestion is that complimentary amenities like tea, coffee should be provided to guests. Would definitely like to come back for a stay
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location with access to convenient public transpor
I would stay here again; comfortable room with terrace view on top floor (but no elevator, so be aware if that would be an issue). Breakfast was good.
Stayed 2 nights in May 2018

10/10 Excellent

CH wine lover, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Charming hotel with top restaurant and wonderful staff. Free parking. Bus connection to Lucerne. Excellent value for money.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with good amenities. We stayed in a room with a nice balcony and had a fantastic view of the snow capped mountains and Lake Lucerne! Staff was friendly. Good buffet breakfast!
Stayed 2 nights in Apr 2018

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience in balm hotel and resturant
It was a great experience staying in balm hotel. Staffs are very friendly and did their best to help us enjoy our stay. They even upgraded our room to a better one for the same price. We had access to the roof at top and there were two chairs and table placed on top with a marvelous view of lake lucern and mountains covered with snow. It was beyound beauty. We laso had a chance to enjoy balm resturant. It is a bit costly (we paid for dinner more than what we paid for one night stay) but would be a fancy dinner (with candles and high class swiss service) and one of the most memorable moments of your trip. I definitely recommend it. Although the hotel is located a bit far from the chappel bridge and lucern city center but is absolutely easy to reach by taking bus No. 24 and getting down at meggen balm bus station. Also you would be provided lucern visitor card which covers all bus tickets and public transport in city area. Not much variety for Breakfast but good enough. It was very nice with very friendly staff serving omellete and coffee for you beside tasty cheese and different types of breads
Stayed 3 nights in Mar 2018

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Lovely big room with balcony so we could see the mountains and lake. Older building nicely renovated. Service was excellent. Free bus ride into Lucerne.
Stayed 2 nights in Oct 2017

8/10 Good

Subru, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The Hotel Balm is located about a 12 minute bus ride outside of Lucerne. The hotel has a restaurant and bar. The breakfast provided with the room was excellent. The hotel is conveniently located on the bus route and the hotel provides a local transportation voucher. No elevator but the staff assisted with carrying the luggage up the stairs. Beautiful view of the mountains. Easy parking
Stayed 1 night in Oct 2017

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at balm
Very clean and comfortable hotel. Friendly and helpful staff. We enjoyed our stay in luzern thanks to Hotel Balm. Regret not trying the restaurant.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place
We had a few nights here and it was wonderful and peaceful! All of the staff were nice and friendly, the view of the lake was beautiful and breakfast was delicious. We also had a lovely lunch in the bistro and dinner in the restaurant. I highly recommend staying here. It is a little out of the bustling and touristy main area of Lucerne, but it is on a direct bus line to the city centre and they give you a free bus pass for the duration of your stay.
Stayed 2 nights in Sep 2017

8/10 Good

Mohammad, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mountain view and close to bus stop
Close to all amenities like bus stop, grocery store, restaurant, train Station
Stayed 1 night in Aug 2017

8/10 Good

Ryan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hidden gem.
Excellent staff, nice little bar, plain but functional and spacious rooms, nice and clean bathrooms, excellent breakfast area, awesome views, and a very convenient bus stop right across the street. Overall, this was a nice little find close to Luzern. The staff were very friendly and helpful and the rooms, although basic, were very comfortable for two adults and two children. I was pleasantly surprised all the way around. I would recommend this hotel to anyone as an alternative to staying in central Luzern.
Stayed 2 nights in Aug 2017