Ratings based on 794 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
by Casey

Great hotel for the price

Posted 22-Dec-2016 on Hotels
The hotel was in a great location and was a quaint older building with nice new bathrooms and plenty of space in our room. The staff was welcoming and helpful and the food at breakfast was good.
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Casey Thank you for sharing your experience with us. Our buidling was build 1909 and it is already in the fourth generation. We do all the times small renovations to keep the hous in good conditions. If you are once again near Lucerne, we would be more than glad to welcome you again in our hotel. Best regards Thomas Hostettler
4out of 5
by Andrew

Convenient and clean hotel

Posted 21-Dec-2016 on Hotels
great location of the hotel just a short walk from the river front and the main attractions.
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Andrew Thank you for your time to share your experience with us. I hope you arrived safly back home. Best regards Thomas Hostettler
5out of 5
by A verified traveller

Very east to walk to from the main train station.

Posted 09-Dec-2016 on Hotels
We so enjoyed staying at this owner friendly hotel. All of the staff was so friendly and helpful. We also loved their very good breakfasts. Doris, the owner, took time to show us her husband's wonderful train collection housed in the attic of the hotel.
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Guest Nice to see/read, that my mother had some time to show you around. I will forward your message to her. Thank you for pointing out our good breakfast. We would be very honered, if you would visit once again Lucerne and our Hotel Drei Könige Lucerne. Best regards Thomas Hostettler
4out of 5
by A verified traveller

Posted 07-Dec-2016 on Hotels
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Guest Thank you for your respons. I hope you arrived safly back home and still have a lot of good memories from your holidays. Best regards Thomas Hostettler
5out of 5
by A verified traveller

Nicest hotel staff ever!

Posted 01-Dec-2016 on Hotels
Very nice stay, great shopping nearby, great places to eat, very easy to get around.
5out of 5
Recommended
for Everyone
by A verified traveller from valley cottage, United States of America

Thank you, we are happy that we staid at your hote

Posted 16-Nov-2016
Pros: Conveniently located, clean, with good friendly service and information at the reception desk, breakfast is also very good. Thank you
In our room we had everything that one expects from a good the hotel to be !
4out of 5
by A verified traveller

Convenient with great breakfast.

Posted 10-Nov-2016 on Hotels
The fruhstuck was excellent.
3out of 5
by A verified traveller

Convenient and Adequate

Posted 06-Nov-2016 on Hotels
We stayed at this hotel for 2 nights during a family vacation to Switzerland. The hotel is conveniently located close to transportation (main train station and boat terminals) and tourist attractions (Chapel bridge, Old Town, restaurants, etc). Of course, convenient is a matter of perspective - we had only carry-on bags and find 10-15 min walks to be easy - but it worked well for us. Hotel staff was courteous and friendly, including the owner, whom we has a chance to meet (she was very nice and even showed us her late husband's model railroad). We arrived early in the morning on the first day and they let us leave our bags in a secure storage area which also had restrooms, so we could change our clothes and freshen up before embarking on tourist activities, returning later in the day to officially check-in. The hotel offers an excellent, free breakfast buffet every morning. As others have pointed out, the buffet does indeed include free champagne, though we never took advantage of that (too early in the day to be drinking!). The rooms are clean and adequate but could definitely use a refresh; however, given that we spent so little time in the hotel, this was not a major issue for us. The room had no air conditioning but it was not very hot when we were there (June), so we just left the windows open. The neighborhood was quiet enough that leaving the windows open was an option. The several restaurants in the area, including one that is attached to the hotel.
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Very well maintained boutique hotel in Lucern.

Posted 31-Oct-2016
Location: Many reataurants nearby, 10 min walk to many attractions, Chapel bridge & Lowen/ shoppings area.
My room has the balcony which gives me a great view. Hotel staff is extremely helpful, excellent location with many restaurant nearby. Breakfast is pretty good. 12-15 min walk to Lucern HB & Chapel Bridge. Lucern is very beautiful.
5out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

Quaint cozy Hotel

Posted 29-Oct-2016
We really enjoyed our stay here. The hotel is very clean. It is not modern but this gave it a traditional charn and homely feel. As the other comments say, the breakfast was delicious, although if you have traveled to Asia you will find it is nothing close to the spring that he did in those places (didn't bother us). Staff were super friendly, and for us that is a big deal and made our stay very pleasant. You can walk from the hotel along the lake to the main train station in 10 minutes. Would definitely stay again.