Ratings based on 787 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Dec-2016
Freundliches Personal Zimmer sind in sauberem Zustand
Comment from Hotel Management
04-Feb-2017 by Thomas Hostettler, Hotel Management
Grüezi Danke für Ihre Rückmeldung. Ich freue mich Sie schon bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen Thomas Hostettler
5out of 5
by A verified traveller

perfekt afslapning og stemnlng

Posted 18-Nov-2016 on Hotels
God beliggenhed og service
5out of 5
Recommended
for Everyone
by A verified traveller from valley cottage, United States of America

Thank you, we are happy that we staid at your hote

Posted 16-Nov-2016
Pros: Conveniently located, clean, with good friendly service and information at the reception desk, breakfast is also very good. Thank you
In our room we had everything that one expects from a good the hotel to be !
4out of 5
by A verified traveller

hôtel très correct et parfaitement situé

Posted 12-Nov-2016 on Hotels
A proximité de la vieille ville, les principales attractions touristiques, musées et bateaux de croisières sur les lacs sont accessibles à pied. C'est parfait.
4out of 5
by A verified traveller

Atenção e fácil acesso !

Posted 10-Nov-2016 on Hotels
Foi muito boa! Funcionários muito atenciosos e prestativos. Só ressalto um pouco a queda da internet no meu quarto, mas fora isso, foi ótima!
4out of 5
by A verified traveller

Convenient with great breakfast.

Posted 10-Nov-2016 on Hotels
The fruhstuck was excellent.
3out of 5
by A verified traveller

Convenient and Adequate

Posted 06-Nov-2016 on Hotels
We stayed at this hotel for 2 nights during a family vacation to Switzerland. The hotel is conveniently located close to transportation (main train station and boat terminals) and tourist attractions (Chapel bridge, Old Town, restaurants, etc). Of course, convenient is a matter of perspective - we had only carry-on bags and find 10-15 min walks to be easy - but it worked well for us. Hotel staff was courteous and friendly, including the owner, whom we has a chance to meet (she was very nice and even showed us her late husband's model railroad). We arrived early in the morning on the first day and they let us leave our bags in a secure storage area which also had restrooms, so we could change our clothes and freshen up before embarking on tourist activities, returning later in the day to officially check-in. The hotel offers an excellent, free breakfast buffet every morning. As others have pointed out, the buffet does indeed include free champagne, though we never took advantage of that (too early in the day to be drinking!). The rooms are clean and adequate but could definitely use a refresh; however, given that we spent so little time in the hotel, this was not a major issue for us. The room had no air conditioning but it was not very hot when we were there (June), so we just left the windows open. The neighborhood was quiet enough that leaving the windows open was an option. The several restaurants in the area, including one that is attached to the hotel.
5out of 5
Recommended
for Families
by A verified traveller

Posted 03-Nov-2016 on Ebookers
freundlich, sauber, ruhig, ... top!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Very well maintained boutique hotel in Lucern.

Posted 31-Oct-2016
Location: Many reataurants nearby, 10 min walk to many attractions, Chapel bridge & Lowen/ shoppings area.
My room has the balcony which gives me a great view. Hotel staff is extremely helpful, excellent location with many restaurant nearby. Breakfast is pretty good. 12-15 min walk to Lucern HB & Chapel Bridge. Lucern is very beautiful.