Ratings based on 802 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

2 days in Luzern

Posted 23-May-2017
Pros: The friendly and helpful staff, not just one but all of them.
Cons: Don't like the automatic lighting system in the bathroom
Location: Go down to the river and the bridges. Mount Pilatus and Stanserhof are both good and can be done in one day.
Good - not great - hotel with most helpful staff. Take and use the free bus pass for the city.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Apr-2017
Staff is very nice and the ebd is quite comfortable.
5 out of 5
by Bernard

Posted 23-Feb-2017 on Hotels
Comment from Hotel Management
07-Apr-2017 by Franziska Arnold, Hotel Management
Dear Bernard Thank you for your rating. We hope you arrived safely back home and still have good memories from the city Lucerne. Best regards Thomas Hostettler
5 out of 5
Recommended
for Everyone
by A verified traveller

quiet place, friendly staff, good breakfast

Posted 15-Feb-2017 on Orbitz
quiet place, friendly staff, good breakfast, convenient location, near the main bus stop to everywhere, well-cleaned
Comment from Hotel Management
07-Apr-2017 by Thomas Hostettler, Hotel Management
Dear Guest Thank you for your time to share your experience with us. We hope you had good stay at our hotel. Best regards from Lucerne
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Perfect place to stay in Lucerne

Posted 31-Jan-2017 on Wotif
We stayed 2 nights in this delightful hotel. Staff were very friendly and helpful. Our room was very comfortable, clean, and had a nice view from our 4th floor perspective. Breakfast was good. Walking distance from the train station.
Comment from Hotel Management
02-Feb-2017 by Thomas Hostettler, Hotel Management
Dear Kim on Wotif Thank you for your time to share your stay with us. As I can see you could enjoy Lucerne and had a good stay in our Hotel. If you drop by once again in Lucerne you are more then welcome to stay again in our hotel. Best regards Thomas Hostettler
4 out of 5
by Casey

Great hotel for the price

Posted 22-Dec-2016 on Hotels
The hotel was in a great location and was a quaint older building with nice new bathrooms and plenty of space in our room. The staff was welcoming and helpful and the food at breakfast was good.
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Casey Thank you for sharing your experience with us. Our buidling was build 1909 and it is already in the fourth generation. We do all the times small renovations to keep the hous in good conditions. If you are once again near Lucerne, we would be more than glad to welcome you again in our hotel. Best regards Thomas Hostettler
4 out of 5
by Andrew

Convenient and clean hotel

Posted 21-Dec-2016 on Hotels
great location of the hotel just a short walk from the river front and the main attractions.
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Andrew Thank you for your time to share your experience with us. I hope you arrived safly back home. Best regards Thomas Hostettler
5 out of 5
by A verified traveller

Very east to walk to from the main train station.

Posted 09-Dec-2016 on Hotels
We so enjoyed staying at this owner friendly hotel. All of the staff was so friendly and helpful. We also loved their very good breakfasts. Doris, the owner, took time to show us her husband's wonderful train collection housed in the attic of the hotel.
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Guest Nice to see/read, that my mother had some time to show you around. I will forward your message to her. Thank you for pointing out our good breakfast. We would be very honered, if you would visit once again Lucerne and our Hotel Drei Könige Lucerne. Best regards Thomas Hostettler
4 out of 5
by A verified traveller

Posted 07-Dec-2016 on Hotels
Comment from Hotel Management
02-Feb-2017 by General Manager, Hotel Management
Dear Guest Thank you for your respons. I hope you arrived safly back home and still have a lot of good memories from your holidays. Best regards Thomas Hostettler
5 out of 5
by A verified traveller

Nicest hotel staff ever!

Posted 01-Dec-2016 on Hotels
Very nice stay, great shopping nearby, great places to eat, very easy to get around.