Featured Image Lobby Reception Lobby Sitting Area Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area Living Area Living Area Living Area Living Area Living Room Living Room Living Room Living Room Bathroom Bathroom Restaurant Restaurant Hotel Bar Hotel Bar Hotel Bar Hotel Bar Hotel Lounge Hotel Lounge Banquet Hall Meeting Facility Meeting Facility Meeting Facility Fireplace Hotel Front Hotel Entrance Hotel Front - Evening/Night Outdoor Dining Outdoor Dining Outdoor Dining Terrace/Patio Terrace/Patio Exterior Exterior Exterior Exterior Lake View
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Room type

Double or Twin Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Double Room Single Use, City View

Max Occupancy: 1 guest

Double Room Single Use, River View

Max Occupancy: 1 guest

Triple Room, City View

Max Occupancy: 3 guests (up to 2 children)

Double or Twin Room, River View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Triple Room, River View

Max Occupancy: 3 guests (up to 2 children)

Suite

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Romantic Suite, 1 King Bed, Mountain View

Max Occupancy: 2 guests

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Family Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelFamily-friendly Lucerne hotel in Old Town Lucerne, walk to Lucerne Town Hall

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Location

Located in Old Town Lucerne, this family-friendly Lucerne hotel is steps from Rosengart Collection and Lucerne Town Hall. Chapel Bridge and Loewenplatz are also within 10 minutes.

Hotel Features

This hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business center, meeting rooms, and dry cleaning.

Room Amenities

All 56 rooms provide free WiFi, iPod docks, and satellite TV. Other amenities available to guests include minibars, room service, and coffee makers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measure 1969 square feet (183 square meters). This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.

  • Free WiFi 
  • Number of floors - 7 
  • Number of buildings/towers - 1 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Total number of rooms - 56 
  • Bar/lounge 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Restaurant 
  • 24-hour business center 
  • Conference space size (feet) - 1969 
  • Conference space size (meters) - 183 
  • Number of meeting rooms - 3 
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Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Daily housekeeping 
  • Private bathroom 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Minibar 
  • Coffee/tea maker 
  • Hair dryer 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • iPod docking station 
  • Satellite TV service 
  • Free WiFi 
  • Climate control 
  • Free newspaper 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Restaurant Balances - This restaurant serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).

Balances Lounge - This bar serves light fare only.

Room service (during limited hours) is available.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 

Hotel Policies

Check-in

Check-in time ends at 6 PM

Check-in time starts at 2:00 PM

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is 11:30 AM

Payment types

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 4 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CHF 32 per person (approximately)
  • Self parking fee: CHF 27 per night
  • Pet fee: CHF 15 per pet, per day
  • Rollaway bed fee: CHF 70 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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