Dear Eric,Thank you for taking a moment to review your recent experience. We are thrilled our fantastic location suited your needs well and that you found your stay well-priced. Please know that we are under new ownership, and renovations are currently in the works! It was a pleasure having you as our guest, and we hope you return soon.-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! Thank you for being our guest and sharing your review. We hope you enjoyed your stay and look forward to welcoming you back again soon.-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! We're delighted you enjoyed our spacious accommodations and warm hospitality. Many thanks for your kind compliments and we hope you'll come back.-Quality Inn & Suites Team

Dear Sandra,Thank you for your review. We regret to learn of your disappointment with your experience. Please know that we are under new ownership, and renovations are currently in the works. Nonetheless, we'll be sure to share your feedback with our internal team. It was a pleasure having you here, and we hope to welcome you back in the future to change your lasting impression. -Quality Inn & Suites Team

Dear Francesc, Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, we do wish it had been completely seamless. We would love to host you again sometime in the future to prove to you that we're capable of meeting your needs.-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu!Thank you for taking the time to share your experience. We apologize for any inconvenience encountered during your stay, as this is not reflective of the freshly cleaned accommodations our guests have come to expect. Rest assured, we will address your concerns with our team to ensure improvements are made swiftly. It is our hope that you will consider staying with us again to change your perceptions.-Quality Inn & Suites Team

Dear Gail,We appreciate you staying with us and taking the time to share your thoughts. While we're glad our friendly staff made you feel welcome, we apologize for any concerns about the appearance of the property. We're under new ownership and renovations are in the works. Please consider staying with us again the next time you're in the area.-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! We appreciate you taking the time to leave a review about your recent visit. Our ideal location convenient to the London Bridge and nearby restaurants is one of the many benefits of staying with us. Thank you for your comments, and we hope to see you again soon!-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! Thank you for taking a moment to let us know about your experience. We are glad you enjoyed our clean accommodations. Yes, we are transforming, as new management has taken over. Thank you for your patience during this time, and we want to welcome you back again anytime.-Quality Inn & Suites Team

Dear Cesar,We appreciate you sharing your concerns with us. Please accept our sincere apology for areas of our property that appeared to be in need of attention. Your comments will help us as we continue making improvements, and we hope for a chance to make your next visit a better one.-Quality Inn & Suites Team

Dear John,Thank you for your feedback. We welcome all guest feedback so that we can continually improve our standards and practices. We are happy to hear that your overall stay was nice, and we do want to let you know that our property is under new ownership and currently undergoing renovations. We hope that you will consider staying with us again should your travels bring you back to the area so that you can experience all the wonderful ways in which we are improving. -Quality Inn & Suites Team

Dear Payam,Thank you for your review. We regret to learn of your disappointment with your experience. Please know that our property is under new ownership, and renovations are in the works. Nonetheless, we'll be sure to share your feedback internally. On a positive note, we appreciate you mentioning our hospitable team. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression. -Quality Inn & Suites Team

Dear Brycen,Thank you for your feedback. We take your cleanliness concerns seriously, and we'll work closely with our housekeeping team to ensure our accommodations are clean and sanitized. Your concerns are appreciated, and we hope to have a chance to show you how we've improved with a more exceptional stay in the future.-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! We're glad you enjoyed our complimentary breakfast and found our check-in process satisfactory. Your feedback on the absence of an elevator is appreciated, and we will consider it as we improve our guest experience. We are committed to ensuring a comfortable stay for all our guests, and we look forward to welcoming you back soon.-Quality Inn & Suites Team

Dear Tammy,Thank you for leaving your feedback. While we're glad our friendly staff made you feel welcome, we apologize for any concerns about odor. Rest assured, your comments will be shared with our housekeeping team for further review. Please consider staying with us again the next time you're in the area.-Quality Inn & Suites Team

Dear Elizabeth,We're glad to hear our team was welcoming to you and your service dog, showing the kindness and respect all guests and their companions deserve. Your feedback on the carpet and bed is greatly appreciated and taken seriously as part of our ongoing renovations to enhance all guest rooms. We look forward to welcoming you back to experience our improvements firsthand. Thank you for sharing your experience.-Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! Thank you for being our guest. We're delighted you were impressed with our friendly service! We enjoyed hosting you, and we hope to welcome you back soon. -Quality Inn & Suites Team

Dear Jack,We appreciate you leaving us a rating. Please feel free to further share your experience with us so we can show you a much better stay in the future. -Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu!It is an honor to have earned a perfect rating for your time with us. We are glad our location and parking lot made a positive impact on your stay with us. Our goal is to provide a comfortable experience outdoors as well. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. -Quality Inn & Suites Team

Greetings from the Quality Inn & Suites Lake Havasu! It thrills us to read that our team and convenient location made a positive impact on your stay with us. It would be a pleasure to have you as a guest again, and we look forward to welcoming you back.-Quality Inn & Suites Team

Dear Andy,Thank you so much for giving us a perfect rating. Exceeding expectations is what we do best, and we are thrilled that our team was a standout of your visit. It was a pleasure to have had you as a guest, and we look forward to welcoming you back.-Quality Inn & Suites Team

Dear Mike, thank you for taking the time to provide feedback about your recent stay with us. To start, we're glad to hear that you appreciated our convenient location near London Bridge and the amenities offered in our rooms. However, we are disappointed to learn about your concerns regarding the condition of our parking lot and the state of our rooms. Please accept our sincerest apologies for any inconvenience caused by the issues you encountered. We understand the importance of maintaining a safe and clean environment for all our guests, and we take your feedback seriously. Rest assured, we are actively addressing the issues you've raised with our team. Plans are already in motion to improve the condition of our parking lot, and we will also be evaluating opportunities for room renovations to enhance the overall guest experience. We truly appreciate your constructive feedback, as it helps us identify areas for improvement. If you ever find yourself back in the area, we hope you'll give us another chance to provide you with a much more satisfying stay.

Dear Cynthia,Thank you for taking the time to share your insight with us. We're truly sorry to hear about the challenges you experienced during your stay. Please accept our sincerest apologies for any inconvenience caused by the cleanliness issues, difficulty with your reservation, and the accessibility concerns for your special needs child.Rest assured, we are taking your comments seriously and will address each issue with our team to ensure improvements are made promptly. We understand the importance of providing a clean and comfortable environment for all our guests, and we regret falling short of your expectations in this regard. We're glad to hear that you found our beds comfortable, but we recognize that this alone does not outweigh the other issues you encountered. We genuinely appreciate your honesty and hope for the opportunity to make it right for you in the future. If you would be willing to give us another chance, please reach out directly, and we'll do everything we can to ensure you have a much more pleasant stay.

Dear Robert,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our hotel's convenient location and found our front desk team to be friendly. It's our goal to provide exceptional service and ensure our guests have a memorable stay and we hope to welcome you back soon for another fantastic experience!

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your recent stay at our hotel.We're pleased to know that our convenient location and ample parking facilities met your needs, allowing you to explore the area with ease! Your comfort and convenience are our top priorities, and we're glad that you found our accommodations to be clean and comfortable.Our team strives to provide exceptional service to all our guests, and we're thrilled that you found our staff to be excellent! It's our pleasure to assist our guests in any way we can, including guiding them to their rooms and ensuring they have a seamless experience from check-in to check-out.We truly appreciate your kind words and it was a pleasure having you as our guest, we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out to our team.

We want to start by sincerely apologizing for the numerous issues you encountered during your recent stay with us. Your feedback is incredibly important to us as it highlights areas where we need to improve, and for that, we are truly grateful.Next, we deeply regret that you experienced difficulties in locating your room. We understand the frustration this must have caused and assure you that we are working on improving our signage and directions to ensure a smoother arrival experience for all our guests.Regarding the cleanliness concerns you raised, particularly with the ice machine and your room, please accept our sincerest apologies. Maintaining a clean and hygienic environment is a fundamental aspect of our commitment to guest satisfaction, and we are disappointed to hear that we fell short. We have taken immediate steps to address these issues with our housekeeping and maintenance teams to prevent such occurrences in the future.We are also sorry to learn that the non-smoking room you requested did not meet your expectations and that the smell of smoke was present. This is unacceptable, especially considering your child's asthma condition. We will be conducting a thorough investigation into this matter to ensure that all our designated non-smoking rooms are properly maintained and free from any odors associated with smoking.In addition, we apologize for any inconvenience caused by the lack of eggs during your stay. We will be reviewing our inventory management processes to prevent similar shortages in the future.Once again, we apologize for the numerous shortcomings you experienced during your stay. Your feedback serves as a valuable tool for us to identify areas for improvement, and we are committed to taking the necessary steps to address these issues promptly. We hope that you will give us another opportunity to exceed your expectations in the future.If you would like to discuss your concerns further or if there is anything else we can do to assist you, please do not hesitate to contact our guest services team directly.

Dear Blanche,Thank you for your review. It is disappointing to learn that your experience fell short of expectations. Your feedback about noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.-Quality Inn & Suites Team

Hey Amanada, thank you for taking the time to share your feedback with us! We're glad to hear that you found our front desk staff to be friendly and that you found the room to be reasonably clean. We appreciate your compliments and will continue striving to maintain high standards of cleanliness and customer service. We appreciate any and all feedback as it helps us identify areas where we can improve. If there's anything specific you feel we could do better, please don't hesitate to let us know. We want to ensure that all of our guests have a comfortable and enjoyable stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience!

Dear Elizabeth,Thank you for sharing your positive experience with us! We're delighted to hear that Kimberly provided you with exceptional customer service during check-in.Providing outstanding service to our guests is our top priority, and we're thrilled that Kimberly went above and beyond to ensure you had a smooth and pleasant check-in experience. We will make sure to pass along your kind words to Kimberly, as recognition of her efforts is truly motivating for our team.We're grateful for your feedback and for choosing to stay with us. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm regards,Quality Inn & Suites Lake Havasu

We apologize for the inconvenience of waiting three hours for a room to be cleaned. I understand that you had anticipated a smooth check-in process, and we are very sorry we disappointed you. Please return back to give us another try.

We apologize that the eggs were bland. We actually freshly crack our eggs each morning to give you a better breakfast experience than most hotels.

I'm sorry to hear about your frustrating experience. It sounds incredibly stressful to encounter such difficulties, especially when you've made arrangements in advance and paid extra for early check-in. It must have been disappointing to find the room still dirty after being assured of its cleanliness.Arriving from out of state for an event and encountering such delays can be incredibly inconvenient. It's understandable that you feel disappointed, especially considering the impact it had on your schedule.Requesting a refund of the extra 50 you paid for early check-in seems reasonable given the circumstances. Have you had a chance to discuss this with the hotel management? Please reach out to us at the hotel directly.

We are very sorry that we do not have elevators at our property. Please request a ground floor room the next time you stay with us!

Thank you for staying with us! We appreciate your input and look forward to welcoming you back in the near future!

We apologize for the inconvenience of being placed in a smoking room, I am happy that we were able to upgrade you to a suite. I'm sorry that the cleanliness of the room. Please give us a second chance and stay with us your next time you are in town.

I'm sorry to hear that your stay was marred by the floors and noise disturbances. Please give us another opportunity to serve you.

Thank you for staying with us and giving us a perfect score! That's fantastic to hear. It sounds like you had an excellent experience.

Greetings from the Quality Inn & Suites Lake Havasu!It was a pleasure having you stay with us recently, and we're delighted you started your day off right with our delicious breakfast offerings. That said, your feedback about noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Thank you for your review, and we hope you return soon.-Quality Inn & Suites Team

Dear Kirk,While we always appreciate hearing from our guests, we are sorry to hear you had a couple of concerns during your stay. Please know we are always working to improve and will review your comments with our team. We hope to have another opportunity to welcome you back and impress you further.-Quality Inn & Suites Team

Dear Misty,Thank you for sharing your feedback with us. We deeply apologize for the experience you encountered during your recent stay. Your concerns regarding the odor in our rooms and the challenges you faced with your booking are taken very seriously.Regarding the odor issue, we are investigating this matter with our housekeeping team to ensure that proper cleaning protocols are followed and any potential sources of odor are identified and addressed immediately. We understand how uncomfortable and disruptive such an experience can be, especially for guests with allergies.In regards to your booking issue, we sincerely apologize for any inconvenience caused. Our team is dedicated to providing the best possible service, and we regret if there was any miscommunication or misunderstanding regarding your reservation.We truly appreciate your recognition of our staff's efforts to assist you during your stay. Rest assured, your comments will be shared with our team as we continuously strive to improve our services and guest experiences.We would like to extend our sincerest apologies once again for falling short of your expectations. Should you reconsider staying with us in the future, please do not hesitate to contact us directly, and we will ensure that your next experience is nothing short of exceptional.Warm Regards,Quality Inn & Suites Lake Havasu Team