Front of property

Reviews of The Glens Falls Inn

3 out of 5
The Glens Falls Inn
25 Sherman Avenue, Glens Falls, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 40 reviews" "
Rating 8 - Good. 6 out of 40 reviews" "
Rating 6 - Okay. 11 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Charming decor, but little else
I was utterly charmed by the decor, both the photos online and at the B&B when I arrived, but my stay was a huge disappointment. Granted, it was the off season, but there was none of the affability and personality that I tend to associate with B&Bs. The owners were MIA, so only the caretaker and her family were onsite. Breakfast consisted of store-bought, calorie-heavy muffins; the water in the dining room pitcher and electric kettle sat out unchanged; a film of dust covered the downstairs furniture (but not, thankfully, my room), and it felt like a rambling, old, neglected Victorian, which is pretty much what it is. The chain hotels in nearby Queensbury are cheaper, nicer, and provide better customer service.

6/10 Okay

betty, Boothbay Harbor, ME

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not What One Should Expect for a B and B
The inn was well located, an easy walk to downtown restaurants, the Civic Center, and stores. It also was charmingly decorated in Victorian style, with clean, comfortabke rooms. However, the breakfast was not what one would expect in B and B! Instead of a home baked offering of fresh eggs or pancakes and pastrues, etc, breakfast was a help yourself to cereal and store bought muffins and fruit, rather like what would find in a motel. Addionally, there was no hospitality! The innkeeper was not on site for most of the time; a typed sheet welcomed us, told us where our room was, and that was that. The price was too high for such a minimal offering

6/10 Okay

Geo

Disliked: Staff & service
It is within walking distance to the Civic Center
We've stayed at several B&B s but this is the first time that the owner or host wasn't around. We were let in a shown to our room and never saw her after that. I even turned the lights on throughout the living area when it got dusk.

6/10 Okay

Traveler, West Coast

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Right in Glens Falls
I needed a place to stay right in Glens Falls and this location was very convenient. I notified the Inn of my planned late arrival and there was an envelope waiting for me. The room and attached bathroom were fine - the house is old with old-fashioned furnishings. I was surprised that breakfast wouldn't start until 8:30 - my co-worker and I were the only people staying there and we both needed to leave by then. We found a few breakfast things set out in the kitchen, and by rummaging in the cupboards, we were able to find tea cups. By the time we left at 8:40, no one had come in. We decided to leave one car at the Inn and carpool to the work site. I received a call mid-morning from Amanda at the Inn (that I could not pick up since I was with the client that I had flown across country to see) that the car would be towed if she didn't hear from me shortly. Fortunately, my rental car was still in the lot when I returned. The facility was fine, but I wasn't impressed with the service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Communication issues
Once we arrived we enjoyed our stay immensely however, we had a very stressful 5 hours prior to arrival, caused by the fact we had not received a confirmation from Hotels.com and despite calling the hotel directly over the 5 hours, could not get anything but the answer machine. It was a holiday weekend and very little other accommodation available. We knew we'd arrive late and were left in the position of either arriving and not having a confirmed room or forfeiting and losing our payment. When we arrived we were told our booking had been cancelled (although the cost was shown as a payment on my card) but fortunately there was a room available. All of this stress could have been alieviated if our calls, made between 3pm and 8pm had been answered.

8/10 Good

Marie A., Doylestown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glens Falls Inn
Partner and I stayed overnight. Room was very comfortable and very well appointed, nice décor. Bath was clean and towels were large and soft! Bottled water was in room. Breakfast next morning was very good - choice of juices, yogurt with fresh fruit, bacon or spinach strata. Partner has a plain pallet and asked for scrambled eggs - no problem, toast, coffee, and tea. Innkeepers were very nice and attentive without hovering. Would definitely stay here again. Only minor thing was thermostat's control knob was missing, so it was difficult to see the temp setting.

6/10 Okay

Verified traveller

Liked: Cleanliness
Quaint B&B
The innkeeper was charming. The B&B is a converted grand old home in a quiet residential neighborhood near downtown. The room was a bit dark and has a nautical theme. The bed was way too hard and it was impossible to fall asleep. I was hoping for a room with a bathtub, but instead, had a tiny corner shower. The lamp next to the bed did not work, so reading a book to help fall asleep was not going to happen. The huge windows could stay opened to allow fresh air in because there were no screens to keep the bugs out. There was no temperature control and the room was too warm. Breakfast was very limited.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Substandard Breakfast
Clean and comfortable but substandard, dishonest breakfast. Commercial sugar syrup rebottled into real maple syrup bottle with commercial mix pancakes, then next day reheated rubbery omelets. Owners absent and don't care.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Great place. Very convenient for us. Breakfast OK but one warm dish would have made a huge improvement. Fruit, muffins, cereal and yogurt were all fresh and tasty.

10/10 Excellent

Robert, Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nice place at a fair price. Amanda vary nice

8/10 Good

Jon, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Close to everything downtown. Attentive staff will help you with all your needs.

10/10 Excellent

Cheryl, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New England Cozy Nest
A lovely cozy place to begin my trip back home after 10 years. Very clean and comfortable. Delightful decor. I felt as if I were in my own home. And a special thanks to Amanda she is a gem. Would stay there again for sure.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Glen falls Inn review
The inn lacked a warm feeling. Even thou I arrived two house after check in time, there was no one there when I arrived. I could get in, but I had to phone some one to get into my room. I waited 30 minutes for someone to show. There was rarely anyone around. There also wasn't Any maid service. The beds were not made or room cleaned.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B within walking distance of the quaint downtown area in Glens Falls, NY. Lots of good restaurants and things to do. Well worth the trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i only stayedovernight. It was as If I was at home

6/10 Okay

Rae, vermont

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bed plus breakfast
The reason we seek out a b&b is to have a comfortable bed PLUS a great breakfast. Rooms were pleasant and comfortable but the breakfast was comparable to a two star chain hotel. Very disappointed!

2/10 Terrible

Verified traveller

Disliked: Staff & service
Spooky
No one in the inn even the host at 9pm. Bad experience....

2/10 Terrible

Eileen, New Paltz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bed and no breakfast
This inn is run down and poorly taken care of. The outside needs repair and some paint and the lawn needs mowing and weeding and a few flowers wouldn't hurt. It is in a neighborhood that has seen better days near a main street with lots if stores for rent. The room was clean but the decor screamed yard sale. And although the info sheet in the room described gourmet breakfast , we were informed by the barefoot desk person that breakfast consists only of muffins, sweet rolls and fruit. We chose to look elsewhere for breakfast. Altogether, this was tge worst B&B we've ever been to.

4/10 Poor

WhereAreMyGlasses, New England

Liked: Cleanliness
Disliked: Staff & service, room comfort
2nd choice accomodations in 2nd choice city
Couldn't get a room in Saratoga Springs so looked to Glens Falls and found this, which was 20 minutes away and an easy drive. The B&B was disappointing at every level. Fortunately the inside is better maintained than the outside of the building but still it all looks a bit saggy. The room had a soft bed that had seen better times; the worst shower I've used since summer camp 40 years ago; and a breakfast of "serve yourself" supermarket muffins and cereals. The owners were entirely absent and off premises. The good news is that it was clean, the one person who was intermittently present was warm and friendly, and they have a help-yourself policy to what is available in the kitchen, such as it was. It seemed like they were trying but didn't have enough funds to do the upgrades which the place needs.

10/10 Excellent

Claudia, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Very nice room. But it should not be called a B&B unless you serve breakfast.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Eh, not that great
We stayed here for one night and didn't spend a lof time there. Staff was friendly, but unprofessional in the sense she was barefoot when she greeted us, wasn't around when we got there, and we had to call her cell to check in. She did run out to the store and buy ice for us when we asked for some and they were out. The place wash little dated, but classy which added to the charm of the place. The breakfast aspect of this b&b was dissapointing as its just cereal and danishes. It was nice for a one night deal if you need a place to stay and there aren't many options, but we didn't love it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
A conveniently located, charming Inn. Very comfortable rooms, delicious breakfasts. Keurig coffee and teas available at all times. Free Wi-Fi. The innkeepers are all so friendly and welcoming, and we really felt at home.

10/10 Excellent

Mike M., Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Halfway between Saratoga & Lake George
We were looking for a nice halfway point between Saratoga and Lake George and came across the Glens Falls Inn and gave it a try. We had a child with us and booked the French Room, which accommodates three. The inn was very nice, with great charm and service. The innkeeper was VERY helpful and was the epitome of service excellence. She continually asked if we needed anything throughout our stay and provided extra care (breakfasts were great, she even took personal orders/preferences). If you're looking for a convenient stay (2 mins from downtown, 20 mins to Saratoga, 15 mins to Lake George) with personalized care, this is it.

8/10 Good

Zach, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical B&B
This was my first time staying at a B&B. it was very clean, and the rooms were nice. The owners Mark&Ken were extremely nice and accommodating with everything that you would need. It was very practical location-wise as we spent one day in Saratoga Springs and the other in Lake George. The Inn is about 20 minutes to either, and is right in the middle. However, the town of Glens Falls is not the nicest. You can walk into "town" right from here, which consists of one pun type place and a couple of shady bars. But in terms of the Inn itself, highly recommended!

10/10 Excellent

varsha, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming bed and breakfast
We stayed only one night. It is a lovely bed and breakfast. An old home transformed into an inn. Much history and charm. The staff who run it are welcoming and helpful.

10/10 Excellent

John & Joan, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly hotel
This is the second time we have stayed at the inn. last year in June and this year in August. Both times we had a nice visit and had friendly staff.

10/10 Excellent

Evelyn, South Wellfleet MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people who paid attention to what we needed.

6/10 Okay

JM, Minneapolis

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location in a historic town
This B&B was in a great location. We walked downtown for a nice dinner. It is close to Saratoga as well. The innkeeper had several recommendations for dinner and offered to make reservations for us. We had to call the innkeeper when we arrived but she came quickly. The place needs a little bit of upkeep - paint etc. Our room was nice and had an attached bathroom. The bed was not that great but we were only there for one night. Breakfast was very good. We were able to get eggs, bacon, potatoes, and toast instead of the spinach and feta cheese strata. It was a nice accommodation.

10/10 Excellent

Tom, Ogdensburg, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff !
Beautiful B&B close to downtown. Very clean and quiet. Innkeeper went out of her way to accomodate our schedule. Would definately visit again.

6/10 Okay

Marybeth, Buffalo, NY

Liked: Cleanliness, property conditions & facilities
The Glens Falls
The bread and breakfast was a o.k. place to stay. It's hard to say it was really good, because we stayed at another one earlier in the week in Rochester, NY. The Rochester one supplied shampoo, conditioner, soda, and bottled water. Glens Falls, just supplied bottled water. Glens Falls towels were very stiff, where the towels at the other one were very soft. The food was good from both places. I think next time I go by Lake George, I will stay in a hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service.
Owners and staff were excellent. The Inn has charm but definitely needs some care.

10/10 Excellent

Bob & Ellen, Salisbury, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Victorian
Gorgeous B & B!!! And very friendly host! The town of Glens Falls was also really nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Personal Customer Service
Ken & Mark have it right, their attention to their guests possible needs are fantastic. The Inn was lovely, well kept and the rooms very comfortable. Breakfast was delicious and very nice. I would definately recommend Glen Falls Inn, when visiting the Lake George area.

10/10 Excellent

Andre, Irvington, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"The perfect weekend Getaway for Couples"
The Inn is has been restored beautifully with each room decorated to reflect a particular theme. The Inn has a small number of rooms which makes it perfect for those requiring a quiet and relaxing stay with an attentive staff. We stayed in the French Room and found it spacious, emaculate and perfect for our weekend getaway. The breakfast and service provided by the Owners was excellent. The Owners manage the day to day activities including front desk and breakfast preparation. The individual attention adds to the charm of the Inn. We look forward to staying at Glen Falls Inn again in the near future.

10/10 Excellent

Eva Culhane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Inn
The Inn is a beautifully and lovingly restored Victorian building. Cozy and friendly setting also sharing breakfast with the other guests at a big dinging table was fun.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

brad, san diego,ca// li, ny/st johns ,nl,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one small regret
my only regret wasthat a return with others all rooms have a single bed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in altem viktorianischen Haus
Möchte ich nicht. Ich weiß wirklich nicht was ich hier noch erzählen soll.

10/10 Excellent

Heike, Vellmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Unterkunft...
wir verbrachten zwei wunderschöne Nächte in dieser sehr individuellen Umgebung, die Besitzerin hat uns sehr freundlich empfangen.....würde jederzeit wieder hier absteigen....