Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 27-Feb-2016 on Hotels
Comment from Hotel Management
30-Apr-2016 by Hotel Manager Moevenpick, Hotel Management
Dear Guest, Thank you for sharing your feedback with us and for this positive rating. It is a pleasure to see that you enjoyed this stay with us. With best regards, C. Kramer, General Manager
3out of 5
by jean pierre from montauban

Peut mieux faire

Posted 22-Feb-2016 on Hotels
Excellent accueil à l'arrivée. Au bar personnels courtois et efficace. Chambre avec vieille moquette tâchée et forte odeur de tabac. Confortable sans plus.
Comment from Hotel Management
30-Apr-2016 by Hotel Manager Moevenpick, Hotel Management
Cher Jean-Pierre, Nous vous remercions d'avoir partagé vos impressions suite à ce séjour et nous vous prions d’accepter nos plus sincères excuses pour ces désagréments. Nous regrettons que vous ne nous aillez pas fait part de vos remarques directement sur place, nous aurions été heureux de faire le nécessaire pour améliorer la qualité de votre séjour chez nous. Quoi qu'il en soit, nous tenons à vous informer que nous allons prochainement entrer dans une phase de rénovation importante qui concernera nos chambre ainsi que les parties publiques. En espérant vous accueillir à nouveau prochainement, Meilleures salutations. C. Kramer, Directeur Général.
5out of 5
by A verified traveller from londin

Posted 03-Feb-2016
A very nice hotel in a beautiful situation. A room with a lake view us worth the extra cost. The room was very comfortable and roomy. I would book this hotel again.
Comment from Hotel Management
24-Feb-2016 by Mövenpick Lausanne Ouchy, Hotel Management
Dear Guest, Thank you for your stay in Lausanne and for having taken the time to express your opinion about it. We are looking forward to welcoming you again in our hotel. Assuring you of our best care and attention at all times, we remain, Best regards, C. Kramer, General Manager
5out of 5
by Alexia

Posted 01-Feb-2016 on Hotels
Comment from Hotel Management
30-Apr-2016 by Hotel Manager Moevenpick, Hotel Management
Dear Alexia, Thank you so much for your rating and this stay with us. It is great to see that you had a pleasant stay and we do hope you will be back soon. With best regards, C. Kramer, General Manager
Comment from Hotel Management
30-Apr-2016 by Hotel Manager Moevenpick, Hotel Management
Dear Alexia, We thank you for your rating and your stay with us. We do hope we will have the pleasure to welcome you soon in our hotel. With best regards, C. Kramer, General Manager
3out of 5
by A verified traveller from Jacksonville, Florida

Beautiful view and paid for view

Posted 17-Jan-2016
Stayed at the Lausanne Movenpick for view and location and convenience. View was great as paid for lake view room. Staff went out of their way to make the stay pleasant. Recommended restaurants. Knew us by name. Gave us the free transport tickets. Knew name at checkout. Excellent staff. Room is comfortable. Bathroom is good sized. Furnishings are modern. Within 2 minutes to metro if walking. Very good location to all of Lausanne.
Comment from Hotel Management
24-Feb-2016 by Mövenpick Lausanne Ouchy, Hotel Management
Dear Guest, First of all thank you for your review and your stay with us. Feedback from our guests are very important as it will help us to see what we should improve. We do hope we will have the pleasure to welcome you soon in our hotel. With best regards, C. Kramer, General Manager
3out of 5
by Niels

Posted 15-Jan-2016 on Hotels
Comment from Hotel Management
30-Apr-2016 by Hotel Manager Moevenpick, Hotel Management
Dear Guest, We appreciate that you have shared your feedback following your stay in our hotel. Looking forward to welcoming you again in our hotel and assuring you of our best care and attention at all times, we remain, With best regards, C. Kramer, General Manager
3out of 5
by iSeb21

Belle vue, chambre non conforme à la réservation

Posted 12-Jan-2016 on Ebookers
La chambre réservée n'était pas celle attribuée. Après demande, un autre chambre a été attribuée. Mais probablement pas du même niveau annoncé. Belle vue, chambre petite par rapport à la description, mais confortable.
5out of 5
by A verified traveller from Mexico city

Posted 06-Jan-2016
Good locación, staff super friendly. Property in good condition, clean. I do recommend this hotel.
Comment from Hotel Management
24-Feb-2016 by Mövenpick Lausanne Ouchy, Hotel Management
Dear fran, First of all, we are glad that you stayed at the Mövenpick Hotel Lausanne during your last visit here in Lausanne and we thank you for having taken the time to express your opinion about your stay. At Mövenpick, we do value comments from our clients as it is the way for us to improve our service. Getting such feedback on our service is always a pleasure that we will pass to our teams. We are looking forward to welcoming you again in our hotel. Assuring you of our best care and attention at all times, we remain, With best regards C. Kramer, General Manager
4out of 5
by A verified traveller

Modern and pleasant

Posted 18-Dec-2015 on Hotels
Very nice modern premium room, great service
5out of 5
by A verified traveller from Houston, TX

Moevenpick Lausanne

Posted 03-Dec-2015
Pros: Clean, quiet, exceptionally friendly and helpful staff.
Cons: The computer and printer in the business center is a bit dated.
Location: The hotel is across the street from the lake
Very nice facility with excellent staff and restaurant. Convenient to Ouchy metro station. Complementary public transit pass is helpful.