Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Japan

口コミ通りのホスピタリティ溢れるホテル

Posted 28-Sep-2016
他の客室が一部改装中の様で、廊下にビニールシートが張られていたが、特に騒音などはなく問題がなかった。部屋の中もとても静かだった。 口コミ通り、フロントスタッフはとてもあたたかく迎えてくれ、外出時も「雨の予報だが傘は持っているか」と尋ね手渡してくれた。荷物を預かってくれるスタッフも挨拶すると何かと話しかけてくれて、とても居心地が良かった。 部屋も素晴らしく、他の部屋に宿泊した友人の部屋と雰囲気が異なり、どの部屋もとても素敵だった。 次回スイスに行く時も是非、宿泊したいと思いました。
5out of 5
by A verified traveller

Outstanding

Posted 26-Aug-2016 on Hotels
Classy hotel with a sweet lovely outdoor man and receptionist
5out of 5
by john

This traveller left a rating score only Posted 15-Aug-2016 on Hotels
5out of 5
by A verified traveller from Sanibel, FL

Wouldn't stay anywhere else

Posted 10-Aug-2016
This is a wonderfully elegant hotel with friendly, welcoming, professional staff. Our room had a gorgeous view of the city and Lake Geneva and was wonderfully appointed, well decorated, and very comfortable.
5out of 5
by A verified traveller from USA

Luxury hotel overlooking at Lake Geneva

Posted 21-Jul-2016
Other than the shower is a little bit too small, I liked everything in my room and very much enjoyed my stay there. The view of the lake from my room is fantastic!
4out of 5
by Urs from Basel

Super Lage

Posted 08-Jun-2016 on Hotels
Das Hotel hat eine optimale Lage um zentral in der Stadt zu sein und bietet gleichzeitig einen wunderschönen Blick auf die Berge und den See. Verbesserungswürdig ist das Frühstück. Für Fr 40.- steht man allzu oft vor noch nicht nachgefüllten Schüsseln und Platten. Für den Preis ist mehr zu erwarten.
5out of 5
by FaChuan

This traveller left a rating score only Posted 03-Jun-2016 on Hotels
5out of 5
by ABDULLAH from السعودية

فندق يستحق الاقامة فيه انصح فيه بقوه

Posted 30-May-2016 on Hotels
ممتازة جداً وفندق راقي والسبا فيه ممتاز واريحية الفندق واطلالته على البحيره والمطاعم الفوق ممتازة فيه وخدماته الراقيه وتعامل العاملين فيه برقي واحترام وموقعه جيد
5out of 5
by Mikael from Stockholm

Posted 28-Apr-2016 on Hotels
Mycket fint hotell som rekommenderas för alla som vill bo bra, centralt och ha allt i hotellet så som spa, bra barer och restauranger.
5out of 5
by A verified traveller

High style and comfort

Posted 18-Apr-2016 on Hotels
Very classy hotel in an excellent location. Concierge staff was excellent. Jacuzzi and pool were especially beautiful.