Ratings based on 179 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from M

Simply wonderful

Posted 19-Dec-2016
the hotel is beautiful with very friendly staff throughout. I can't recommend the hotel enough. The hotel is in the perfect location for all amenities throughout the city.
5out of 5
by A verified traveller

Outstanding

Posted 26-Aug-2016 on Hotels
Classy hotel with a sweet lovely outdoor man and receptionist
5out of 5
by john

This traveller left a rating score only Posted 15-Aug-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from Sanibel, FL

Wouldn't stay anywhere else

Posted 10-Aug-2016
This is a wonderfully elegant hotel with friendly, welcoming, professional staff. Our room had a gorgeous view of the city and Lake Geneva and was wonderfully appointed, well decorated, and very comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller from USA

Luxury hotel overlooking at Lake Geneva

Posted 21-Jul-2016
Other than the shower is a little bit too small, I liked everything in my room and very much enjoyed my stay there. The view of the lake from my room is fantastic!
5out of 5
by A verified traveller

High style and comfort

Posted 18-Apr-2016 on Hotels
Very classy hotel in an excellent location. Concierge staff was excellent. Jacuzzi and pool were especially beautiful.
5out of 5
Recommended
for Everyone
by A verified traveller

Helpful

Posted 13-Apr-2016
Very nice stay. Quiet rooms, good breakfast and when I forgot Ipad in room they quickly shipped to my residence.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Mar-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Gorgeous hotel with excellent service

Posted 21-Mar-2016 on Orbitz
Pros: location and comfort
Location: Right in the center of town, near restaurants and shopping and sightseeing
Perfect room and service. We used valet parking, business center, restaurants and many other services. Each aspect was handled perfectly. Lovely lobby to relax with friends or colleagues, options for breakfast as well as dinner.
3out of 5
by Mar from Germany

Overall, not worth the money

Posted 08-Feb-2016 on Hotels
My stay was not to the standards I expected. The hotel is very very tired, the staff unhelpful with suitcases etc at check in and there were works going on at the time of my stay, which I wasn't told about until after I checked into the room. To top it all, the rooms were super tired - dirty walls, curtains and carpets. I didn't have the feeling it was all very clean.