Indoor pool, outdoor pool

Reviews of Harbor Shores on Lake Geneva

3.5 out of 5
Harbor Shores on Lake Geneva
300 Wrigley Dr, Lake Geneva, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 750 out of 1184 reviews" "
Rating 8 - Good. 282 out of 1184 reviews" "
Rating 6 - Okay. 96 out of 1184 reviews" "
Rating 4 - Poor. 45 out of 1184 reviews" "
Rating 2 - Terrible. 11 out of 1184 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, updated, had a beautiful view. Staff were friendly, helpful, responsive. We would definitely stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rene, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The view is Amazing and we loved our stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Susan, Tomah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Walls were very thin could hear other guest tv on all night. Guest talking in the next room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and comfortable
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on 19 Apr 2024
Thank you for the rating Danielle. We hope to see you again in the near future.

10/10 Excellent

Adriana, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Lake Geneva and the location is very good. I do recommend Harbor Shores
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Thank you for sharing Adriana! We'd love to have you as our guest again on your next area visit.

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Thank you for the rating Matthew! Please visit us again soon.

10/10 Excellent

K.M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful and the hotel was very nice!
Stayed 3 nights in Apr 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Thank you for the rating K.M.! Please keep us in mind when planning your next trip to the area.

10/10 Excellent

Valeria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay.
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Thank you for the rating Valeria. We'd love to have you with us again soon.

8/10 Good

Dennis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The view was very nice. The choice of pillows were either lumpy or rock hard. The resort fee was not disclosed until paying. The hot tub jets were so powerful and not enjoyable. Coffer cups were not sanitary.
Stayed 1 night in Apr 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Dennis - Thank you for sharing about your recent experience. The resort fee is disclosed on all 3rd party websites, we are sorry if you missed it. We appreciate the comments about some suggestions for improvement, and they have been forwarded to our management team for further review. We hope outside of those things, you enjoyed your time with us!

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the upper room with balcony and amazing lake view.
Stayed 2 nights in Mar 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Juan - Thank you for the rating and review! It was our pleasure to be your Lake Geneva host hotel and we hope to have you with us again in the near future.

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and new. Staff so friendly. The pool was warm!
Stayed 2 nights in Apr 2024
Response from Shelley S. - Hotel Management on 15 Apr 2024
Anne - Thank you so much for the review and rating. We hope to have you with us again in the near future.

10/10 Excellent

Reena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in hotel were very friendly. The best part was the pool and hot tub. my kiddos loved swimming.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 4 Apr 2024
Reena - Thank you for the rating and review. We are thrilled to hear that you had such a pleasant visit and we hope you choose to stay with us again in the near future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 2 Apr 2024
Thank you for sharing Justin! We hope you revisit us again soon.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location, has a great view of the lake and the staff is very nice and professional.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 2 Apr 2024
Thank you for sharing about your recent experience Heather! We hope you choose to stay with us again in the near future.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the lake view from the top floor. The rooms were very clean and ready upon checking in. Everything is within walking distance.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 2 Apr 2024
Thank you for the review and rating Julian. Please revisit us soon!

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the kid playing basketball upstairs at all hours.
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for sharing. We are sorry to hear that your stay was disrupted by another guest, but we hope that outside of that you enjoyed your time with us and consider staying with us again soon.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel stay. Our room spacious and cozy, the electric fireplace threw out a lot of heat and our view of the lake was amazing. Such a wonderful place to stay. The pool and hot tub/sauna was an added plus! I highly recommend.
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for sharing Jennifer! We are thrilled that you had such a pleasant visit and appreciate you taking the time to share about your experience. We hope to have you with us again soon.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for sharing Victor! We hope to have you as our guest again soon.

10/10 Excellent

David, Champaign

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third stay was as good as the first and I look forward to my next visit.
Stayed 5 nights in Mar 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for the rating, review and for your patronage! We look forward to seeing you again next time.

10/10 Excellent

Liat, Mundelein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for the rating Liat. Please keep us in mind when planning your next trip to Lake Geneva.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for the rating Peter! We hope you choose to stay with us again on a future visit to the area.

10/10 Excellent

Sara

Travelled with group
Liked: Amenities, property conditions & facilities
Good location good service. We stay here annually
Stayed 5 nights in Mar 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Thank you for the rating Sara! We hope to have you as our guest again in the near future.

8/10 Good

Dr. Nabiha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Dr. Nabiha - Thank you for the rating. We hope you consider staying with us again soon.

6/10 Okay

Nicholas

Very dated and lacking up keep. Amazing location but needs a facelift.
Stayed 2 nights in Mar 2024
Response from Shelley S. - Hotel Management on 19 Mar 2024
Nicholas - Thank you for sharing your recent experience. We are sorry that you did not take notice of all the upgrades we have made over the years. Most of our repeat guests have commented on the many improvements, but if you have not stayed with us before, you wouldn't know these things. We understand we are not a right fit for everyone, but we hope you at least enjoyed our downtown location during your time with us.

10/10 Excellent

Georgi, Schiller Park

Stayed 1 night in Feb 2024
Response from Shelley S.- Hotel Management on 2 Apr 2024
Thank you for the rating Georgi! We would love to have you as our guest again in the near future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal to for exploring lake Geneva
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 14 Mar 2024
Thank you for the rating Steve! We'd love to see you again soon.

10/10 Excellent

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! Rooms were very clean and view of the lake was spectacular! Love the location.
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 14 Mar 2024
Mike - Thank you for sharing Mike! We hope to have you as our guest again soon!

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 29 Mar 2024
Thank you for the rating Harvey. We hope to have you with us again soon.

10/10 Excellent

Sara, Brookfield

Stayed 1 night in Mar 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Thanks for sharing Sara! We appreciate the rating and look forward to seeing you again next time.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Feb 2024
Response from Shelley S. - Hotel Management on 14 Mar 2024
Thank you for the rating Mike. We hope you consider staying with us again on your next trip to the area.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2023
Response from Shelley S. - Hotel Management on 14 Mar 2024
Thank you for sharing Angela! Please visit us again soon.

6/10 Okay

Melissa A

Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Melissa - We'd love to learn more about what we could have done to improve your stay. Please feel free to message us with any details, and we hope that you at least enjoyed our downtown location during your time with us.

10/10 Excellent

ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoy the area, and the view is excellent. I also enjoy Ginos east pizza.
Stayed 3 nights in Feb 2024
Response from Shelley S.- Hotel Management on 29 Feb 2024
Thank you for the review and rating. We appreciate you taking the time to share and hope you choose to stay with us again on your next Lake Geneva visit.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and helpful. Convenient for our stay. Beautiful view of the lake and clean room and hotel.
Stayed 1 night in Feb 2024
Response from Shelley S.- Hotel Management on 29 Feb 2024
Thank you for sharing Laura. We hope you choose to stay with us again soon.

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Feb 2024
Response from Shelley S.- Hotel Management on 29 Feb 2024
Thank you for the rating Todd. We hope to have you with us again in the near future.

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Shelley S.- Hotel Management on 29 Feb 2024
Thank you for the rating Janice. We hope to have you with us again on your next trip to the area.

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back
Stayed 1 night in Jan 2024
Response from Shelley S. - Hotel Management on 16 Feb 2024
Thank you for sharing Kristen. We look forward to seeing you again next time!

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 14 Feb 2024
Thank you for the rating Elzbieta! Please come see us again soon.

10/10 Excellent

Maureen, Tinley park

Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Thank you for the rating Maureen. We hope to have you with us again on your next area visit.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before. It’s a great place because it’s close to all the things and places we like to go and do. The staff is extremely helpful and friendly.
Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 14 Feb 2024
Mark - Thank you for the review, rating and for your patronage. We look forward to seeing you again next time!

10/10 Excellent

Marianne

Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Thank you for the rating. It was our pleasure to be your Lake Geneva host hotel and hope to have you with us again in the near future.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatio, kitchen, fireplace
Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 4 Feb 2024
Robin - Thank you for sharing! Please visit us again soon.

10/10 Excellent

Dilyana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Harbor Shores at Lake Geneva! I highly recommend this place!
Stayed 2 nights in Jan 2024
Response from Shelley S. - Hotel Management on 4 Feb 2024
Dilyana - Thank you so much for sharing about your recent experience. We are so happy to hear that your expectations were met and we look forward to seeing you again next time.

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Thank you for the rating. We hope you choose to stay with us again sometime.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shelley S. - Hotel Management on 4 Feb 2024
Thank you for the rating! Please visit us again soon.

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view!
Stayed 2 nights in Jan 2024
Response from Shelley S. - Hotel Management on 4 Feb 2024
Thank you for the rating! Please keep us in mind when planning your next trip to the area.

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lake area, staff very friendly and helpful
Stayed 2 nights in Jan 2024
Response from Shelley S. - Hotel Management on 4 Feb 2024
Thank you for the rating and review. It was our pleasure to have you and we hope to have you with us again soon.

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Shelley S. - Hotel Management on 22 Mar 2024
Thank you for the rating Robert. We'd love to have you as a guest on your next trip to the area.