Ratings based on 97 Verified Reviews

4.6 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jan-2017
Tres bel hotel plein de charme Personnel aux petits soins
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing staff

Posted 28-Dec-2016
The quality of staff throughout this hotel is impeccable; they are always one step ahead of you and are happy to assist with whatever you desire. They also have time to just talk to their guests, a nice change in the busy world in which we live.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Nov-2016 on Hotels
5out of 5
by A verified traveller

Espectacular!!

Posted 29-Oct-2016 on Hotels
Muy agradable la atención del hotel! 5* en todo el sentido de la palabra!!
5out of 5
by A verified traveller

Favourite hotel in the world

Posted 05-Oct-2016 on Hotels
I travel loads. This is simply my favourite hotel anywhere in the world. They are so good at tiny details and try so hard. It is expensive, but not relative to what is in the area if you have to stay here for business.
5out of 5
by A verified traveller

Spectacular setting....

Posted 03-Oct-2016 on Hotels
With gorgeous views of the lake and Alps. What more could you want? Everything was delighful and all the staff were perfect! A very enjoyable stay in a magical setting. Wished we could of stayed longer.
5out of 5
Recommended
for Couples
by A verified traveller from Norfolk

Near lake.

Posted 26-Sep-2016
Pros: The tranquility and beautiful flower arrangements. The pianist/singer in the bar in the evenings.
Cons: -
Location: Near the lakeside. Pier for paddle steamers nearby. Pleasant walk along promenade to town centre. Several museums in town. Mountain railways.
Lovely hotel, worth paying extra for lake view. Quality furnishings and decor. Staff very helpful.
4out of 5
Recommended
for Everyone
by A verified traveller from Berg

erstklassige Ausstattung Essen mittelmäßig

Posted 18-Sep-2016
Pros: der Charme dieses Hotels
Cons: die Qualität des Essens
Location: liegt in der Nähe des Hafens, sehr praktisch
dieses Hotel hat eine super Ausstattung, liegt leider an einer Verkehrsstraße, Frühstück fantastisch. Das Abendessen war leider nur mittelmäßig für diese Preise, der Service an einem Abend auch
5out of 5
by A verified traveller

Posted 06-Sep-2016 on Hotels
Salle de bains non en cohérence avec le standing de l' hôtel
5out of 5
by BRUCE from Michigan

Exceeded expectations

Posted 31-Aug-2016 on Hotels
Exceeded expectations. Beautiful hotel and great staff.