Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Germany

Wonderful hotel

Posted 23-Dec-2015
Pros: Staff was mostly very welcoming and friendly. Chocolate!
Cons: Less aggressive suggestive selling in restaurant.
Location: We took a day trip to Gruyeres to see the H.R. Giger Museum.
We really enjoyed the hotel, but had a disappointing experience in the restaurant with an aggressive waiter who was intent on offering unsolicited menu suggestions. Had we not run into him, our stay would have been close to perfect. The room was very comfortable and our other restaurant experiences were good.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 30-Oct-2015 on Hotels
EXCELENTE HOTEL
5 out of 5
Recommended
for Business Travellers
by Hiroshi from 千葉県

何を取っても一流のホテル

Posted 20-Oct-2015 on Hotels
こじんまりしており、それが暖かさを感じさせてくれます。何を取っても一流のホテルでした。
5 out of 5
Recommended
for Everyone
by A verified traveller from southampton

Beautiful classic old hotel well maintained.

Posted 16-Oct-2015
Very special hotel which was obviously well loved by the people responsible for it. It was spacious but had a boutique feel about it. They well deserve their five stars the service was impeccable. We had a de luxe double overlooking the lake which had every amenity you could desire.
5 out of 5
Recommended
for Everyone
by A verified traveller from France

Un petit bijou dans un magnifique écrin

Posted 28-Sep-2015
Pros: Tout
Cons: Une salle de bains exiguë incluant les toilettes vraiment trop petite pour une telle catégorie d'établissement (peut être spécifique à la chambre 305)
C'est un véritable petit palace cosy, extrêmement bien entretenu, à la décoration charmante et très soignée. Des chambres à l'avenant où l'on se sent comme chez soi. Une situation idyllique en bord de lac avec une vue magnifique depuis les chambres (côté lac) Personnel d'une extrême gentillesse et très prévenant tout en étant d'une discrétion remarquable. En bref : Une belle image de la perfection suisse !!!
5 out of 5
Recommended
for Couples
by Benjamin from Guayaquil

de primera

Posted 27-Sep-2015 on Hotels
Excelente calidad y atencion
4 out of 5
Recommended
for Everyone
by A verified traveller from 大阪市

Posted 21-Aug-2015
ゆっくりできる良いホテルです。 街も落ち着いた良い街で、散策等楽しめました。 今回は湖側の二階でしたが、出来れば高層階の方が良いと思います。木が大きく眺めを遮っていましたので。
4 out of 5
Recommended
for Couples
by A verified traveller

Une expérience mitigée

Posted 18-Aug-2015 on Hotels
Très bon souvenir du restaurant La Véranda et des soins Spa. Par contre, nous avons été déçu par la chambre. Nous savions à l'avance que la vue n'était pas côté lac mais n'imaginions pas que le chambre serait pourvue d'une petite fenêtre qui donnait l'impression que la chambre était très petite et sombre.
5 out of 5
Recommended
for Couples
by Andrew from Florida

Happy return!

Posted 30-Jun-2015 on Hotels
This was our third stay at the Grand Hotel , the first still in Best Western days. We have now returned after a decade or so and we found the hotel much improved in all respects. Accordingly, we enjoyed our stay tremendously and hope to return at some future date.
5 out of 5
Recommended
for Business Travellers
by Julia from Indianapolis, IN, USA

Quiet and charming

Posted 10-Jun-2015 on Hotels
A quiet and charming place. We loved the small, cozy rooms on the main floor to relax and sip a drink. And the food at the restaurant, although a bit pricy, is delicious. We ate at a pizzeria in Montreau one night and it was disappointing...next time I'd stick with the hotel restaurant. The hotel offered battery-powered bikes for rent which we used to ride through the Lavaux wine region. It was a lovely ride along the shores of Lake Geneva and through quaint little towns.