Ratings based on 309 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Great location, great service!

Posted 20-Apr-2018
We had a great time & enjoyed the stay! Great hotel location with amazing lake view. Great breakfast & service! Will be back again!
Comment from Hotel Management
23-Apr-2018 by Gisele, Hotel Management
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from Wirral

Montreux Riviera

Posted 09-Mar-2018
Excellent hotel with friendly attentive staff - magnificent views over Lake Geneva
Comment from Hotel Management
09-Mar-2018 by Gisele, Hotel Management
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by a verified traveller

Stunning views, great location, decent size pool

Posted 04-Mar-2018
Very pleasant experience - staff friendly helpful and provided recommendations as to places to visit. The views from the room were stunning and gave great sunsets views over the lake and mountains. Hotel is close to the station and tram line. Overall excellent!
Comment from Hotel Management
05-Mar-2018 by Gisele, Hotel Management
Many thanks for your kind words describing your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we all hope to welcoming you back to Montreux. Kind regards Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 14-Jan-2018
Very comfortable stay. Superb staff. Only issue is the TV in the room and the complicated system. Out of date entertainment.
Comment from Hotel Management
29-Jan-2018 by Gisele, Hotel Management
Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us. For your information, we start next week with replacing the TV system in the entire hotel. It would be a pleasure to welcoming you back to Montreux soon. Kind regards Michael Smithuis General Manager
5 out of 5
by Sharon

First class hotel

Posted 27-Dec-2017 on Hotels
First class from start to finish
Comment from Hotel Management
03-Jan-2018
Dear Sharon, Thank you very much for your comment. We hope you enjoyed your stay with us and we look forward to welcoming you back soon in Montreux at Fairmont Le Montreux Palace. Best Regards, Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 24-Dec-2017
Awesome, very helpful staffs.Great location & very comfortable room, suitable for families with young kids.
Comment from Hotel Management
03-Jan-2018 by Michael Smithuis, Hotel Management
Dear Sharon, Thank you very much for your comment. We hope you enjoyed your stay with us and we look forward to welcoming you back soon in Montreux at Fairmont Le Montreux Palace. Best Regards, Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by a verified traveller from London

Definitely 5 Star!!!

Posted 05-Dec-2017
A 5 minute walk from Montreux train station, the hotel faces Lake Geneva and the mountains, and the Christmas Market is right outside it! Beautiful hotel, spacious and comfortable rooms and friendly hotel staff. This is a fantastic hotel and I’d have no hesitation about staying there again. The only niggle is that breakfast is expensive at 40CHF per person.
Comment from Hotel Management
11-Dec-2017 by gisele, Hotel Management
Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we are all looking forward to welcoming you back to Montreux soon. Kind regards Michael Smithuis General Manager
5 out of 5
by a verified traveller

best hotel in Montreux

Posted 04-Nov-2017 on Hotels
nice hotel to stay in Montreux and everything was great location and room .
Comment from Hotel Management
01-Dec-2017
We are delighted to read that you enjoyed your stay at Fairmont Le Montreux Palace and we all hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
2 out of 5
by a verified traveller

Price is not worth it!

Posted 01-Oct-2017
Don't ever stay on the sixth floor. You won't have the balcony in your room. I am really disappointed!
Comment from Hotel Management
18-Oct-2017 by GM, Hotel Management
Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager
5 out of 5
by mohammad

Posted 24-Sep-2017 on Hotels
The best hotel in lake.
Comment from Hotel Management
18-Oct-2017
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager