Ratings based on 293 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jan-2018
Very comfortable stay. Superb staff. Only issue is the TV in the room and the complicated system. Out of date entertainment.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Dec-2017
Awesome, very helpful staffs.Great location & very comfortable room, suitable for families with young kids.
Comment from Hotel Management
03-Jan-2018 by Michael Smithuis, Hotel Management
Dear Sharon, Thank you very much for your comment. We hope you enjoyed your stay with us and we look forward to welcoming you back soon in Montreux at Fairmont Le Montreux Palace. Best Regards, Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Definitely 5 Star!!!

Posted 05-Dec-2017
A 5 minute walk from Montreux train station, the hotel faces Lake Geneva and the mountains, and the Christmas Market is right outside it! Beautiful hotel, spacious and comfortable rooms and friendly hotel staff. This is a fantastic hotel and I’d have no hesitation about staying there again. The only niggle is that breakfast is expensive at 40CHF per person.
Comment from Hotel Management
11-Dec-2017 by gisele, Hotel Management
Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. I am delighted to read that you enjoyed your time with us and we are all looking forward to welcoming you back to Montreux soon. Kind regards Michael Smithuis General Manager
2 out of 5
by A verified traveller

Price is not worth it!

Posted 01-Oct-2017
Don't ever stay on the sixth floor. You won't have the balcony in your room. I am really disappointed!
Comment from Hotel Management
18-Oct-2017 by GM, Hotel Management
Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager
5 out of 5
by mohammad

Posted 24-Sep-2017 on Hotels
The best hotel in lake.
Comment from Hotel Management
18-Oct-2017
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
4 out of 5
by A verified traveller

Posted 31-Aug-2017 on Hotels
Comment from Hotel Management
18-Oct-2017
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Wonderful location with beautiful views

Posted 17-Aug-2017
The staff were extremely attentive and nothing was too much trouble. The beds were very comfortable and our deluxe rooms were nicely decorated. The views from the balconies were breathtaking. We ate at MPs and the food was delicious. The only criticism that I would have is maybe the balcony could be cleaned and painted. Apart from that, it was wonderful and I would definitely recommend this hotel.
5 out of 5
by Pamela

Best ever.

Posted 16-Aug-2017 on Hotels
Over the top amenities, service, accommodations, food. Couldn't possibly been any nicer
Comment from Hotel Management
18-Aug-2017
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
5 out of 5
by Wasif

Exhilarating time spent!

Posted 13-Aug-2017 on Hotels
Amazing experience!
Comment from Hotel Management
18-Aug-2017
We are delighted that you enjoyed your stay at Fairmont Le Montreux Palace and hope to welcoming you back to the Swiss Riviera. Michael Smithuis General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, dining and pool!

Posted 03-Jul-2017
Great location for walking along Lac Leman, visiting Chateau Chillon, or taking the train to the Alps/Geneva etc. Service was absolutely perfect!! Pool and outside area with grass best in the area.
Comment from Hotel Management
06-Jul-2017 by Gisele, Hotel Management
Many thanks for your kind comment, I am delighted to read that you enjoyed your stay at Fairmont Le Montreux Palace and we hope to welcoming you back to the Swiss Riviera soon. Best regards Michael Smithuis General Manager