Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Virginia, USA

Excellent Hotel in terms of facilities/location

Posted 21-Sep-2016
Pros: Everything
Cons: Breakfast quality and quantity can improve..
Location: Take the Swiss Pass and visit all of Switzerland from this location. Easy to go anywhere
Location and facilities were excellent. Staff was helpful. Would go there again for my next aniversary
4out of 5
by A verified traveller from London

Nice hotel with great view and swimming pool.

Posted 13-Aug-2016
We enjoyed stayed in the hotel for 5 nights with our three children. The hotel staff was very friendly and helpful but the ballet staffs were not. We had a trouble with the sofa bed but the problem sorted out very quickly. Stephane was very helpful. The buffet breakfast was very enjoyable and MP's restaurant was great for dinner, Sebastian and Selim were professional and friendly. The pool was nice and near the lake so you can enjoy the lake view. We found out that hotel offers special packages. We booked this hotel two months in advance through Expedia so we ended up paying more. Booking early didn't mean that you get a good deal. Check with the hotel website for the offer before you make a booking with Expedia.
5out of 5
by A verified traveller from 東京

スイスのリビエラのラグジュアリーホテル

Posted 13-Aug-2016
Pros: 優雅な建物とフレンドリーな対応。
Cons: 特にない。
Location: モントルーは、ダウンタウンよりレイクショア中心の街です。 レイクに面したNo1ホテルのホテルライフを満喫して下さい。 船のゲートは徒歩3分、レマン湖クルーズを楽しめます。
レイク側がお勧めです。朝夕のレマン湖の美しい表情が楽しめます。 ホテル設備が充実しているので、プールやスパは是非行って見て下さい。
1out of 5
by A verified traveller

Some of my clothes were stolen

Posted 25-Jun-2016 on Hotels
The hotel itself was fine. Sadly, I forgot a coat and shirt in the closet. As soon as I realized this (about an hour after I left the hotel), I emailed them to see if they could send the items to me. They said the items were not in closet. They without a doubt were. I suspect the housekeeper simply took them. This is especially disappointing given that I left the housekeeper a 50 frank tip for a stay of three nights. If this were a Motel 6, I would understand, but this is a 5-star hotel. Very disappointing.
5out of 5
by A verified traveller

Posted 21-Jun-2016 on Hotels
とにかくホテルの歴史を感じました。広い廊下、調度品、ホール・・・。サービスは全てハイレベルでした。 朝食はおすすめです。湖の眺めはとても良い。
4out of 5
by A verified traveller

Erholsames Wochenende in toller Umgebung

Posted 21-Jun-2016 on Hotels
Der Aufenthalt war kurzweilig da an dem Wochenende das Eidg. Musikfest stattfand. Die Atmosphäre war super und wir wurden überall freundlich empfangen. Im Hotel fühlten wir uns wohl und auf Fragen gab man uns freundlich Auskunft. Toll waren die Öffnungszeiten der Wellnessanlage. So konnten wir diese neben dem Programm auch benutzen.
5out of 5
by Debbie

Posted 19-Jun-2016 on Hotels
Service A++ - beautiful room
5out of 5
by JONGDAE from Gwangju city, south.Korea.

wonderful hotel .

Posted 16-Jun-2016 on Hotels
Nice hotel ,gorgeous room and high quality amenity. Very kind and well attentive staff. I travelled from 4.June to 10th.June. Best hotel that I thinked in the Swiss. Fantastic lake viwe and delicious mornig buffet. This hotet is worth of real five star and getting fame.
5out of 5
by Paul

This traveller left a rating score only Posted 16-Jun-2016 on Hotels
5out of 5
by Luydmila from Москва

Тихое буржуазное счастье

Posted 29-May-2016 on Hotels
Милая публика, тихая, воспитанная. Любезные, вышколенные официанты. В отеле атмосфера тихого неторопливого буржуазного счастья.Так бы и жил до старости. Ну, попалась, конечно, одна тетка с каменным лицом на рецепшен,но без ложки дегтя...Сами понимаете