Great location but a pity that the hotel is in desperate need of refurbishment. In October, we booked two rooms with lake view for June and on arrival we were asked if we were all together so we said yes thinking they would put us on the same floor, instead one room was in the main hotel and we were put in an annex. One room didn't have lake view at all and the other had a balcony but there was a big tree blocking the view. In the annex there is no lift so had to carry our cases up four flights of stairs. The room was very dusty, the lights over the bed were caked in dust, there was a hole in the bathroom door, the plug hole in the shower was all rusty, walls were full of marks and the bedspreads were all stained. We complained and requested to change rooms, but there wasn't any available until the following day. We were assured by the receptionist that another room would be available but after being out for most of the day, nothing had been done, so had to chase again and was eventually moved to another room in the main hotel. This room was slightly better but still very tired. The cream settees in the reception were dirty and desperately needed cleaning. The toilets in Reception were very poor with cracked floor and wall tiles/cracked toilets and generally dirty. Breakfast was ok if you didn't mind sharing it with the flies as nothing was kept covered up. Flies could be seen in bread/cheese/meats. No air conditioning. Not what you would expected more from a central hotel.