Ratings based on 60 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from cumbria

Romantic night away that wasn't

Posted 31-Jul-2017
Pros: Not worth the money even though it wasn't very expensive - best part was the high quality breakfast and the very pleasant staff.
Cons: As above
Springs in the bed could be seen and felt individually -uncomfortable night. Picture of room on the internet does not indicate that it is very small, no wardrobe, but there is a hanging rail with plastic coat hangers from various places on the rail no other place to put anything, the checked throw on the bed was old and had pulled threads all over it, bedside wall lamp "arms" dusty, chandelier very dirty. Window latch very loose and screws barely holding the latch in place so it was hanging off. Shower tray had a large diagonal crack covered by a non-slip mat and chips around the plug hole. Tooth brush holder/mug dirty with toothpaste on the side and top, white left overs of something inside the base, liquid hand soap dispenser dirty with congealed hand soap around the dispenser and on the plunger. Guest lounge: Unclean TV - no remote. Material couch smelt of sweat , candle holder by the telly broken and sitting drunkenly to one side, other seating - bucket chairs table dirty with crumbs from previous person, felt very unloved & forlorn; we couldn't sit on the couch initially and had to sit in alternative seating as staff were using the lounge for their break and had taken up the couch; it looks like it was nice when it opened but needs refurbishment. We were so looking forward to having dinner here and a night away and the accommodation was such a let down, housekeeping clearly not checking on cleanliness or details that need repair and passing this on to maintenance.
5 out of 5
for Couples
by A verified traveller from Preston

Rooms above a great restaurant

Posted 13-Jul-2017
Pros: Location, food and accommodation
Cons: Possible smarter dress for male staff?
Location: As above
Booked for two couples for the steak night as we had heard rave reviews about the quality of the food and we were not disappointed. Rooms were very adequate and the beds very comfortable. Location is also great for both Ambleside town and the Lake, so what not to like? All in all a very good experience.
Comment from Hotel Management
22-Jul-2017 by Dazza, Hotel Management
Thank you so much for the great review
4 out of 5
for Everyone
by A verified traveller from Ambleside Lake District UK

close to amenities, central sightseeing other area

Posted 25-Jun-2017
Pros: everything bar breakfast expeience
Cons: chek check food fresh before serving and no drinking water in rooms for medication if needed
Location: whithin walking distance of many shops, pubs and restuarants central for walkers to explore other areas
only problem was the food as sausages not fresh and butter off
5 out of 5
for Everyone
by A verified traveller from Teesside

Unique Experience.

Posted 30-May-2017
Pros: Its querky uniqueness, and the staff were brilliant.
Location: Perfect location close to all amenities in Ambelside on Lake Windemere.
We felt like we had been transported to a Swiss Alpine resort. The Food was excellent ,we chose the Steak on Hot Stones and finished the cooking process to our own liking at our table whilst looking out at the magnificent views surrounding the Hotel. The Staff were great and we even joined them at a local nearby pub to watch a brilliant guitarist. We had a wonderful stay and to anyone reading this brief, we would say,get yourself there !!!!
3 out of 5
by A verified traveller

Posted 29-May-2017
Staff were pleasant and more than helpful. Restaurant looked nice but we ate at a different restaurant in Ambleside. Room felt a little small and tired. The bathroom could also have done with a better clean. Didn't feel like we got value for money and disappointing as we booked due to other good reviews.
5 out of 5
for Everyone
by A verified traveller

Quirky hotel

Posted 25-May-2017
Pros: It was in a nice position in Ambleside,
Cons: Maybe a little more attention to the On Suite
Location: We only stayed in Ambleside for one night but we took in the local sites and visited the garden centre, will visit again and hopefully be able to book
On arrival the bar man was very friendly and helpful, told us about the area and nice places to eat, obviously recommending they Log House which we opted for, the food was excellent and the staff were lovely and friendly, a little on the expensive side but worth it.
5 out of 5
by Laura

Posted 16-May-2017 on Hotels
Had a lovely meal in the restaurant that is part of the hotel. Would definitely recommend to anyone visiting the area. Short walk to the lake and to the town.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-May-2017 on Hotels
5 out of 5
for Everyone
by A verified traveller from Salisbury

Unusual property in busy Lake District town

Posted 11-Apr-2017
Pros: Unusual Scandinavian character.
Cons: More choice for breakfast including fruit, pastries, hams, yoghurts.
Location: Great location just back from the lake and central for many attractions in the Lake District.
We were attracted by this unusual property. for a 2 night stay. Our room was at the rear so we did not hear the busy road outside. Parking (we were given a permit) was across the road. The room was comfortable and equipped with all facilities including wi-fi and was accessed via a separate entrance. Both breakfast and dinner were enjoyable meals.
Comment from Hotel Management
12-Apr-2017 by Dazza, Hotel Management
Thank you for the review
3 out of 5
by A verified traveller

Nice hotel but overpriced

Posted 03-Apr-2017
It was noisy when we wanted to sleep as the down stairs is a pub, nice pub though with nice (but overpriced) food. You'd hear neighbours. The bed was bouncy and uncomfortable for us. It's got a nice shower though. We enjoyed the dinner and beer outside the pub and the next day's breakfast. It must be a well-known pub as there was a high footfall on Saturday night.
Comment from Hotel Management
06-Apr-2017 by Dee, Hotel Management
Thank you for the review, however it would have been helpful for us if you had pointed out your issues at the time of departure as we do not like to see our guests dissatisfied. I am afraid that Saturdays in the Lake District is a popular day for all local businesses.