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Cumbria Hotel Guide. IHG Hotels in Lake District, Cumbria, England

Lake District hotels
Lake District

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Holiday Inn Lancaster - Lancaster Hotels
Rating: 3.0 Stars
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Holiday Inn Lancaster

Caton Road, Lancaster - Map
 
 
"So close to awesome, but tragic maintenance fails"
The hotel is well set up to be family friendly, with pool and playground and a great restaurant. But when we arrived our door key didn't work. Back down the lift to get a replacement, and that didn't work either. The manager came up with us and manually programmed a key card and we were in. There was running water sound in the bathroom - the toilet wouldn't stop running unless we jiggled the flush knob multiple times but we could put up with that - every single time any of us used the toilet. We went to turn on the TV - the aerial cable was missing. Went to sit in the desk chair - one of the wheels was missing so it tipped to the side and couldn't be used. Both fixed promptly when we went down and advised the front desk. The safe had been locked by a previous user and we couldn't open it - decided we couldn't face ANOTHER trip to the front desk so did without. Then on departure I gave the room key to the lady at the front desk who asked me to wait while she checked for charges - and told me I owed the room cost. Fortunately I remembered that we had paid at time of booking so she "re-checked" and agreed that we had and we left. Phew! It has many things going for it but needs a serious review of maintenance and procedures.
Traveller from Australia
Situated on the riverwalk, this hotel is within 1 mi (2 km) of Lune Aqueduct and The Centre at Halton. Grand Theater and St …More

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    Pocket Guide: Cumbria Lake District IHG Hotels

    Home to England's highest mountain, Scafell Pike, the Lake District is a National Park of astonishing beauty and a huge draw for nature lovers and hikers. The multitude of lakes and tarns give the park a stunningly unique landscape, which visitors can take in during a slow ramble or whilst enjoying one of the area's many recreational facilities. Coniston Boating Centre offers boat and bike hire.

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    92% recommended
    4.5
    From 68,143 Reviews