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Reviews of B&B Hotel Como City Center

3 out of 5
B&B Hotel Como City Center
Viale Innocenzo XI, 15, Como, CO

Reviews

8.2

Very good

Rating 10 - Excellent. 237 out of 745 reviews" "
Rating 8 - Good. 351 out of 745 reviews" "
Rating 6 - Okay. 119 out of 745 reviews" "
Rating 4 - Poor. 27 out of 745 reviews" "
Rating 2 - Terrible. 11 out of 745 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. The staff were super nice and it made the trip so much easier
Stayed 2 nights in Apr 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a handy location, friendly reception staff
Stayed 1 night in Mar 2024
Response from Salvatore and all the staff on 25 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Glady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gem! Near the train station and boats!
Stayed 1 night in Oct 2023
Response from CCC on 14 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from salvatore on 24 Jan 2024
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Simon

Stayed 1 night in Jan 2024
Response from sc on 24 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Ana Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect to get to know Lake Como: central, fair price, comfortable, good service and easy access. The super friendly staff.
Stayed 1 night in Dec 2023
Response from sc on 24 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

8/10 Good

Sorayya

Travelled with family
Liked: Cleanliness, staff & service
👍
Stayed 4 nights in Oct 2023
Response from Aya on 1 Dec 2023
Dear Sorayya,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

daniel, grantham

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect base for exploring Como.
Stayed 1 night in Oct 2023
Response from Aya on 1 Dec 2023
Dear Daniel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff
Stayed 2 nights in Oct 2023

8/10 Good

Jose, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Small bathroom
Stayed 1 night in Oct 2023

8/10 Good

Jason James

Liked: Cleanliness, staff & service
Lacked finishing touches
We booked 2 nights in this hotel. The location was OK, walking distance to the center. The hotel was basic and the room itself was unfinished. The bathroom was poor quality it a broken shower door and the tiling left a lot to be desired. It is a hotel that serves the purpose of a bed for the night, quiet basic.
Stayed 2 nights in Apr 2023

8/10 Good

Emilia

Liked: Cleanliness, staff & service
Good hotel with friendly staff only a 10 minute walk to the main train station and into central town. Only thing was the shower wasn’t the nicest.
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Ian

Liked: Cleanliness, staff & service
the room was a good size, staff friendly, breakfast great, having in-house ready meals available was a neat idea too- only downside was noisy plumbing, sounds of other people using shower, toilet and even just turning on taps really quite loud. Better sound insulation needed in rooms.
Stayed 3 nights in Oct 2023

6/10 Okay

Alexandra

Travelled with pets, Travelled with group
Rather basic- and not a large enough breakfast room for the size of the property
Stayed 2 nights in Oct 2023

6/10 Okay

Barry

Liked: Cleanliness, staff & service, room comfort
Basic accommodation, but clean and convenient
Breakfast was very basic. Shower head attachment was broken and they promised to fix it. They didn't.
Stayed 3 nights in Sep 2023
Response from Aya on 8 Oct 2023
Dear Barry,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Dayna

Travelled with family
Liked: Cleanliness
I already sent a review of our check-in which worked out only by sheer luck. Had the employee left two minutes sooner we would have been sleeping on the street due to an employee misspelling my name so I couldn’t self check-in . It would have been a nightmare had there been no staff present. The room was fine but lacking furniture. We were two people with two bags, and there was no place to put the second bag, so it was on the floor. There were no side tables. There was no dresser. The shower was tiny (the smallest I saw in Italy in the last 28 days) and high off the ground. I have a bad knee and I couldn’t even get in. So no shower in three nights. Not fun. The air conditioner made a loud rattling sound. The room had a musty/moldy smell most likely coming from the shower. The tracks on the shower doors were black with mold. The breakfast was good.
Stayed 3 nights in Sep 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice small hotel close to the train station and the central historic area.
Stayed 2 nights in Sep 2023

6/10 Okay

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful both on reception and in the breakfast room. They let us park our bikes in their linen room too! It was a great location for the town and restaurants.
Stayed 2 nights in Sep 2023

8/10 Good

Rupesh

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Sep 2023

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel, with a few food options right next to it. Clean rooms and plenty of space for a solo traveler. They even were kind enough to let me check in earlier.
Response from Aya on 7 Sept 2023
Dear Tanner,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Hoang

Stayed 1 night in Aug 2023

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and excellent!
Stayed 1 night in Aug 2023
Response from Aya on 21 Sept 2023
Dear Hannah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Steven

Stayed 1 night in Aug 2023

10/10 Excellent

Tracey

Stayed 2 nights in Jul 2023
Response from P&S on 18 Aug 2023
Dear Tracey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and all the staff B&B Hotel Como City Center

10/10 Excellent

Gurnisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with spacious bed and bathroom. Amazing views of lake como. Breakfast was great with many options.
Response from B&B Hotel on 8 Aug 2023
Dear Gurnisha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Salvatore and the staff B&B Hotel Como City Center

10/10 Excellent

Pierre

Stayed 3 nights in Jun 2023
Response from B&B Hotel on 8 Aug 2023
Gentile Pierre,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Salvatore and the staff B&B Hotel Como City Center

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, comfortable room and the best air conditioning of my trip!
Stayed 3 nights in Jun 2023
Response from B&B Hotel on 8 Aug 2023
Gentile Jonathan,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Salvatore and the staff B&B Hotel Como City Center

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
air conditioning not working Directions need to be clear about which specific train station the hotel is close to
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, great staff, would recommend to all my friends and family
Stayed 1 night in May 2023

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2023

10/10 Excellent

Ann

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Como stay
Location perfect, right near the train station and 5 minute walk from the lake. Quality of the room good, tv great and also the fridge, but bathroom condition really poor. Shower did not stand up in position making it really awkward, and the wall is pretty much coming apart inside/above the shower. Toilet makes a noise constantly as if it is leaking. Service from staff at desk mixed. Man who checked us in/out was brilliant, really helpful and friendly. However, during our stay asked for an iron from staff at desk several times and was just told it’s not here. Told to come back later, same response. No effort to find one or when one available. Small issue of course, but annoying.
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Bahman

Stayed 2 nights in Mar 2023

10/10 Excellent

Maarit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here
We had a really nice time with a group of friends. The hotel doesn't look much from the outside but the inside is very modern and clean. The rooms were great with very comfortable mattresses. Also the hotel is very conveniently located to the centre and Como San Giovanni train station.
Stayed 2 nights in Feb 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to all you want a 5 minute walk to the train station and a 24 hour supermarket,10 minutes you are at the lake and ferry,the hotel is very nice,staff were excellent,room small but decent apart from the shower if you are a big person the shower will cause some issues,the hotel has a well stocked provisions corner,drinks,food everyday essentials,breakfast was more on the continental side scrambled eggs and frankfurters were available orherwise bread rolls ham cheese cereals and pastries all very tasty,would thoughly reccomend the hotel.
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
May try for a budget stay overnight
Very small single room
Stayed 1 night in Nov 2022

8/10 Good

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good value for staying near (10 walk) Como center. The rooms are clean and large enough, if a bit spartan..could use a comfy chair and someplace to put your luggage.
Stayed 1 night in Nov 2022

10/10 Excellent

Camille

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Getaway
This hotel is very close to the train/bus station and an easy walk to the downtown and lake. The room was a nice size and very comfortable. The breakfast was very good and the staff in the breakfast area were very attentive and excellent. The front desk staff were not friendly or helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service downstairs! All the staff was very friendly. Great location not far from the train station which is easy to find. It's not in the busiest parts of town which makes it quiet but is still walking distance to everything with ease!
Stayed 1 night in Sep 2022

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price. Only 7 minutes walk from the San Giovanni train station. And 15 minutes walk to Como center. Very clean, the facilities, the room. Kind staff. Good bed. Highly recommend!
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Okay for very short stay
Bathroom was bad with a broken showerhead spitting water all over and a bathtub 100 years old. Bathroom needs a major refurbishment. Room was simple with just the basics (one pillow per person, mini fridge, tv and AC). For one night it was okay. Can't complain for Breakfast as it is only 5€ per person!
Stayed 2 nights in Sep 2022

6/10 Okay

Nadine

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was good. It was clean and convenient.
Stayed 1 night in Sep 2022

10/10 Excellent

Jecilia

Stayed 1 night in Aug 2022

10/10 Excellent

Hans

Stayed 2 nights in Aug 2022

8/10 Good

Ray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but nice stay
Nice staff, good English, breakfast can be ordered in the morning and was only €5. Room was ok, nothing special, but fine. Overall a short but nice stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay here. Hotel staff were so helpful, very happy we were able to check in early and great location - close to the station and easy to walk everywhere we wanted to go around Como.
Stayed 1 night in Jun 2022