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Reviews of Driftwood Inn

2 out of 5
Driftwood Inn
2764 W US Hwy 90, Lake City, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 255 out of 677 reviews" "
Rating 8 - Good. 227 out of 677 reviews" "
Rating 6 - Okay. 109 out of 677 reviews" "
Rating 4 - Poor. 50 out of 677 reviews" "
Rating 2 - Terrible. 36 out of 677 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed. Staff were very welcoming. NO BUGS
Stayed 1 night in Apr 2024
Response from Management on 14 Apr 2024
Dear Guest,We’re happy to hear that you had a great experience with us and we look forward to seeing you again soon.

6/10 Okay

Mijailo

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Smells terrible
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Dear Guest,We apologize for the issue that you experienced during your stay. Had you informed us after we would have moved you to another room of your satisfaction.Our apologies again.

10/10 Excellent

Sarah, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is the most comfortable hotel bed I’ve slept on in ages. The room is clean and has all the necessities we need for a good night’s sleep. It’s just across from a Walmart and close to the highway and restaurants.
Stayed 1 night in Mar 2024
Response from Management on 31 Mar 2024
Dear Guest,We’re happy to hear that you had a great experience with us and we hope to see you again soon.

10/10 Excellent

Donalle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk in showers are really big. The beds are comfortable and the pillows are very soft.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Just didn't like a non-smoking room to smell like smoke... Will not keep me from staying again... I was fully aware of them going through a non smoking conversion...
Stayed 2 nights in Mar 2024
Response from Management on 17 Mar 2024
We appreciate your taking out the time to share your experience with us. We will make sure to make your stay pleasant for the future

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine, nothing special, a good place to sleeping. The only downfall, they didn’t clean the microwave. We found molding pizza in it.
Stayed 1 night in Mar 2024

10/10 Excellent

CHISLETT

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing fancy but adequate. Near restaurants and movie theater. Staff very friendly. No pool or hot tub.
Stayed 1 night in Mar 2024
Response from jp on 10 Mar 2024
Thanks for staying with us see you soon.

8/10 Good

Kimberley

Travelled with family
Liked: Amenities
The room was clean but had a bad smell.
Stayed 1 night in Mar 2024

8/10 Good

katina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mike

Travelled with family
Liked: Staff & service
Older hotel
Stayed 1 night in Feb 2024

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a roadside, older motel, but the room was clean and the bathroom sparkling. Peggy at the front desk was very friendly and sweet. TV had loads of channels, big desk and comfy chairs. Beds were very comfortable. Would like more pillows, but we slept soundly. The premises was very quiet and we felt safe. Red Lobster across the street and lots of stores and restaurants, etc.
Stayed 1 night in Feb 2024
Response from Management on 25 Feb 2024
Dear Guest,We appreciate your taking the time to share your experience with us and we look forward to seeing you again.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, felt safe, and staff was very friendly! Will stay again.

6/10 Okay

sheree

Travelled with partner
Liked: Cleanliness, staff & service
Older but clean. Safe. Good price for one night.
Stayed 1 night in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Will stay again.
Stayed 1 night in Dec 2023

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities
Needs some work
Friendly receptionist but bedspread stained and dirty.
Stayed 1 night in Dec 2023
Response from Management on 25 Dec 2023
Dear Guest,Thank you for taking out the time to review your stay with us and we apologize for the issue mentioned by you. We have discussed this with our staff and have replaced it. Our sincere apologies.

2/10 Terrible

Deshawn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t recommend anyone staying here, roaches crawling the walls , also management is terrible , they don’t communicate with eachother nobody ever knows what’s going on in the office they don’t properly book your stay and then will bang and kick at your door to tell you they’ve made a mistake and demand your wife to get out while your away at work this place is horrible and needs to be shut down they owner is very rude I would sleep in my car before I gave them any money
Stayed 4 nights in Dec 2023
Response from Management. on 22 Dec 2023
Dear Guest,You stayed with us with your reservation for 4 nights and not once did you complain about the roaches .And had to payt for the 5th night which you did"nt and on the 6th after the management knocked along with the housekeeping for apyment.The management did apologise for the the confusion. But never did kick the door.

6/10 Okay

Cassie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
it was good for what it was.
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management. on 5 Dec 2023
Dear Guest,We appreciate your taking out the time to review your stay with us. We look forward to taking care of you again.

4/10 Poor

Letitia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We drove from Houston to Lake City on our way to our home in Cape Coral. Picked this hotel because of the rating it got and convenience to the HWY. When we arrived nobody was in the office and I rang the bell. A Testy woman came out letting me know I had interrupted her walk. I gave her my ID and my credit card. She asked if I had a pet and I told her yes and then she reprimanded me for not booking the room with our pet. I booked through Expedia and checked and there wasn’t any choices where I could do that and I told her that. She charged me the $15 which I wasn’t upset about I’m more upset with her snotty attitude and mean spirit. She also took a picture of my credit card and I asked her what was to become of that piece of paper with ALL my credit card info and she told me at 11 am it would be shredded. WOW! We would be long gone! In the morning we got ourselves ready and packed our car. I told my husband that they had coffee in the office beginning at 7, it was 7:06 at the time so he walked over and the office door was locked. So much for coffee. Room was old and outdated, the toilet rocked back and forth when you used it. Beds were hard, flat and painful, pillows flat and old. I doubt I would ever stay there again. Especially how I got treated when I walked in. So unnecessary especially when you have been in a car since 4 am it is was 5 when we arrived.
Stayed 1 night in Nov 2023
Response from Management. on 5 Dec 2023
Dear Guest,We have discussed this issue with our team and coached and we apologize profusely and hopefully you will give us another chance in the future. Our sincere apologies again.

4/10 Poor

David

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
There was not much to like about this place, really. It was 49 degrees at nite. There was no heat in the room, unit was broken, no blankets on the bed and none to be found. No coffee maker in the room. The room was very dated. Very unacceptable for the price. Will never stay there again.
Stayed 1 night in Nov 2023
Response from Management. on 28 Nov 2023
Dear Guest,The heat is working in the room and we have extra blanket in the drawer. Had you called the front desk the manager would have helped you. WE have a guest staying in the same room and have not heard any complaints about the heater. We apologize for the inconvenience.

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Economy
Looking for a bargain? This is it! You get what you pay for here. Wore out bed spreads and mattresses. This hotel is conveniently located for restaurants and water pressure is great! But the rooms are in much needed updates.
Stayed 1 night in Nov 2023

10/10 Excellent

Shawn

Stayed 1 night in Nov 2023

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an older property, but well maintained, clean and the staff were very good. Being a motel, parking is right outside of the room, which is great. Will certainly stay again.
Stayed 1 night in Oct 2023
Response from Management. on 15 Nov 2023
Thanks for staying with us see you soon.

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Nov 2023
Response from Management. on 11 Nov 2023
THANKS FOR STAYING WITH US SEE YOUJ SOON.

2/10 Terrible

Shantail

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not paying to sleep with Roaches
The places got Roaches, stain on bedspread, outlets didn’t work, nasty hotel.
Stayed 3 nights in Nov 2023
Response from Management on 7 Nov 2023
Dear Guest,We apologize for the unpleasant experience you had with us. The manager offered to move you to another room and when you checked out all the lights were on in the room. We checked the room for roaches but didn’t find any and have rented that room twice after your stay and have not had any issues. We apologize again.

10/10 Excellent

Carlos Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management. on 6 Nov 2023
Thanks for staying with us see you soon.

4/10 Poor

James

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I really wanted to like it, but was disappointed at each turn. The check in was easy and the gal was pleasant. The looked good at first glance. Then I got a little closer. Multiple large spots of something discolored on the bedspread. No ventilation in the bathroom, except the window open to the outside at 85degreesand humid weather. The Two tiny pillows on the bed. The towels and sheets were of the lowest quality possible. Lights didn't work. And I saw a pretty good sized" palmetto bug" walking around in the room.
Stayed 1 night in Oct 2023
Response from Management on 1 Nov 2023
Dear Guest,We apologize for the unpleasant experience you had with us. We have discussed this with our concerned department and are working on it. Hopefully you will give us another chance in the future. Our sincere apologies again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management. on 20 Oct 2023
Thanks for staying with us see you soon.

10/10 Excellent

Monika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again
I totally would stay there again. The room was clean, the bed comfortable, slept the whole night. The only thing that needed to be done in my eyes is to put some WD40 in the next room's door hinges so it won't make noise when they open the door. (let front desk know). Thanks Jag and everyone. No breakfast, but that was OK.
Stayed 1 night in Oct 2023
Response from Management. on 18 Oct 2023
Thanks for let us know so we can fix the problem see you soon.

10/10 Excellent

Victoria

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The room was clean and I liked that it had a tub. It was a good place to stay the night and it was quite. They are also pet friendly. I would stay again.
Stayed 1 night in Oct 2023
Response from Management. on 11 Oct 2023
Thanks for staying with us see you soon.

6/10 Okay

Laurie

Stayed 1 night in Oct 2023
Response from Management. on 9 Oct 2023
Thanks for staying with us see you soon.

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was older but remodeled very clean nice staff. Only wish they had breakfast.
Stayed 2 nights in Sep 2023
Response from Management. on 1 Oct 2023
Thanks for staying with us see you soon.

8/10 Good

Douglas alan

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised the bathroom had just been redone and the fridge and microwave were a nice touch
Stayed 2 nights in Sep 2023
Response from Management. on 29 Sept 2023
Thanks for staying with us see you soon.

4/10 Poor

Heather

Stayed 1 night in Sep 2023
Response from Management. on 21 Sept 2023
what was wrong in the room if you let us know we can fix it .but if we ask for new reservason and you did not like it then sorry for that.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit
My arrival was delayed, so I called in the afternoon and was told no problem. When I did finally arrive after 11PM, the lady at the desk had my paperwork all ready to go, so there was no problems at all. The room was as described by other reviewers. Very neat and clean. AC worked just fine and not too loud. To be honest, the beds have probably seen better days, but they were not that bad. Just a little on the soft side to me. I had no issues with noisy neighbors, but as tired as I was, I probably would not have heard anything anyway. Over all, the place was just fine and well worth the price. There were cheaper options on Hotels.com, but most had poor reviews. I think I definitely made the right choice and would have no problem returning in the future.
Stayed 1 night in Sep 2023
Response from Management. on 18 Sept 2023
Thanks for staying with us see you soon.

8/10 Good

Jennie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night, had 2 dogs, they had a little area at the back of the property that worked perfect for the dogs. Many places to eat around the area. Overall it was a good stay
Stayed 1 night in Sep 2023
Response from Management. on 18 Sept 2023
Thanks for staying with us see you soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioning was off when we arrived and it took a while for the room to cool off. The bathroom window was wide open, the cleanliness was okay but not great.
Stayed 1 night in Sep 2023
Response from Management. on 17 Sept 2023
Dear Guest,We appreciate your taking the time to review your stay at our property. We apologize for the room and have discussed it with our team so it doesn't happen again for our future guests. Hope you will give us another chance in the future. Our sincere apologies again.

10/10 Excellent

Lynde

Stayed 1 night in Sep 2023
Response from Management. on 28 Sept 2023
Thanks for staying with us see you soon.

8/10 Good

dawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is an older kinda if classic style motel. We arrived late( midnight) but the lady came quickly upon ringing the service bell. It was obvious that she had been asleep but she was very nice and she handled everything quickly upon check in. While older and maybe in need of a little refreshing, it was clean and comfortable. Beds are extremely firm as you would expect in an inexpensive stay, but the pillows were extremely soft. We booked this room for a quick overnight en route to our destination and I would stay here again
Stayed 1 night in Sep 2023
Response from Management. on 8 Sept 2023
Thanks foe staying with us see you soon.

8/10 Good

Charles

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Older but nice. Comfortable
Stayed 1 night in Sep 2023
Response from Management. on 5 Sept 2023
Thanks for staying with us see you soon

6/10 Okay

Bill

Stayed 1 night in Aug 2023
Response from Management. on 20 Aug 2023
Thanks for staying with us see you soon.

2/10 Terrible

Merdice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from Management. on 12 Aug 2023
Dear Guest,We apologize for the unhappy experience at our property. As per our policy you were not of age and since it was same day reservation there was no cancellation.Our sincere apologies again.

10/10 Excellent

Reginald

Stayed 2 nights in Jul 2023
Response from Management. on 24 Jul 2023
Thanks for staying with us see you soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Jul 2023
Response from Management. on 17 Jul 2023
Thanks for staying with us see you soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Management. on 14 Jul 2023
Thanks for staying with us see you soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Management. on 10 Jul 2023
Thanks for staying with us see you soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The room was very clean and inviting after a long trip. The AC was very cold and the beds were cozy. Nice customer service as she was able to accommodate our needs.
Stayed 1 night in Jul 2023
Response from Management. on 10 Jul 2023
Thanks for staying with us see you soon.

6/10 Okay

Yakendra

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Management. on 3 Jul 2023
Thanks for staying with us see you soon.

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great for our one night stay! We were tired and weary & was able to rest. Nice and clean and very convenient for our trip deeper into Florida. Close to a Walmart and the interstate. The staff are very polite and helped us with our needs, thank you for being so kind and courteous. Thank you!!
Stayed 1 night in Jun 2023
Response from Management. on 3 Jul 2023
Thanks for staying with us see you soon.

8/10 Good

April

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from jp on 29 Jun 2023
Thanks for staying with us see you soon.