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"Ultra helpful and polite friendly staff overseen by a customer focused manager who makes time to be of assistance."

"Exactly as described and with fabulous staffing"

"The initial room was nowhere close to good enough for occupancy. Thankfully we got upgraded but still wasted a night having to sleep in a dirty room. The staff were a bit hit and miss, some were lovely and very eager to help whereas one or two were rude, would ignore our greetings and make it seem like we were being a burden. Manager and assistant managers were good at listening to our concerns and fixing them as soon as possible. Cafe was a lovely place to eat, but the main restaurant was lacking a good amount of options. Overall I expected more from a 5 star and expensive place."

"Lovely view, quiet, spacious, functional kitchen, good music in the lobby"