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Reviews of Best Western Eunice

2.5 out of 5
Best Western Eunice
1531 West Laurel Avenue, Eunice, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 96 out of 244 reviews" "
Rating 8 - Good. 81 out of 244 reviews" "
Rating 6 - Okay. 34 out of 244 reviews" "
Rating 4 - Poor. 17 out of 244 reviews" "
Rating 2 - Terrible. 16 out of 244 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Detective Ben

Travelled with family
Enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Tommey on 17 Apr 2024
Thank you for your positive feedback. We hope to see you again in the near future!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older Best Western but very clean! The staff was always very helpful and friendly. I would stay there again
Stayed 5 nights in Apr 2024
Response from Management on 10 Apr 2024
Thank you for your response Donna. We hope to see you here again.

10/10 Excellent

John, Ball

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 10 Apr 2024
Thank you for your response John. We hope to see you here again.

6/10 Okay

Marcia

Liked: Cleanliness, staff & service
Disliked: Amenities
Older property that’s trying to keep it clean.
Stayed 1 night in Mar 2024
Response from Tommey on 4 Apr 2024
Thank you for your resonse!

8/10 Good

Deidra

Liked: Staff & service, amenities
We had a nice stay. Only things I didn’t like was a lot of hair in the bathroom and the creaking sound when people walk upstairs. Bed was comfortable.
Stayed 1 night in Mar 2024
Response from pris on 12 Mar 2024
Thank you.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old but refurbished motel in a very old, small town. I was worried but it was very nice in all aspects. Had a nice breakfast daily. Will definitely stay again.
Stayed 8 nights in Feb 2024
Response from Pris on 19 Feb 2024
Thank you

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and our room was very clean. I give it 5 stars.
Stayed 1 night in Feb 2024
Response from pris on 5 Feb 2024
We try our very best to make ever stay a pleasant one. Thank you for your stay.

10/10 Excellent

Conrad J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from pris on 17 Jan 2024
Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
It was just ok. The room smelled really bad. We didn’t have enough towels. And the bathroom was TINY. But the Check in was smooth, and the staff were nice enough.
Stayed 1 night in Dec 2023

10/10 Excellent

John, Ball

Liked: Cleanliness, staff & service, property conditions & facilities
When I went to checkout the room earlier today:the front desk associate was very helpful in getting a refund for a previous stay 👍👍
Stayed 2 nights in Nov 2023
Response from pris on 14 Nov 2023
Thank you

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from pm on 14 Nov 2023
thank you

8/10 Good

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Sales Team on 31 Oct 2023
Thank you for visiting Eunice and staying with us at Best Western Eunice!

8/10 Good

Conrad J

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place,but the bar nrxt door is too loud when you are trying to sleep
Stayed 2 nights in Sep 2023
Response from Sales Team on 31 Oct 2023
Thank you for visiting Eunice and staying with us at Best Western Eunice! Unfortunately hotel is not affiliated with other surroundings though.

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was all good
All good for a good price.
Stayed 1 night in Aug 2023

8/10 Good

Deidra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the pool
Stayed 1 night in Aug 2023

10/10 Excellent

John, Ball

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Sienna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
front desk clerk was on ft most of his shift when i needed assistance. name started with a B, i can’t remember it tho. hotel room was nice tho.
Stayed 3 nights in Jul 2023
Response from Pris on 22 Jul 2023
Thank you for your response. This will be taken care of. We here at Best Western Eunice would like to apologize and hope to see you again. Have a great day.

10/10 Excellent

Brittany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For a small town, this property is close to everything you may need.
Stayed 2 nights in Jun 2023
Response from Sales Team on 22 Jul 2023
Thank you for staying with us, wish to see you soon!

8/10 Good

Lester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing. It was clean and comfortable
Stayed 3 nights in Jun 2023
Response from Sales Team on 22 Jul 2023
Thank you for staying with us, wish to see you soon!

10/10 Excellent

John, Ball

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 2 nights in Jun 2023
Response from Sales Team on 22 Jul 2023
Thank you for staying with us, wish to see you soon!

6/10 Okay

Marlesha

Stayed 5 nights in Jun 2023
Response from Sales Team on 22 Jul 2023
Thank you for staying with us, wish to see you soon!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2023
Response from Sales Team on 7 Jun 2023
Thank you for visiting Eunice and staying at Best Western Eunice!

6/10 Okay

Jose

Business traveller
Liked: Staff & service
Stayed 2 nights in May 2023
Response from Sales Team on 7 Jun 2023
Thank you for visiting Eunice and staying at Best Western Eunice! As a hotel, we apologize for concerns you've felt.

4/10 Poor

Britt

Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Sales Team on 7 Jun 2023
Thank you for visiting Eunice and staying at Best Western Eunice! As a hotel, we apologize for any concerns you've felt.

6/10 Okay

Dana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Next door to a bar, with a rowdy crowd on Friday night. Coffee pot wasn't clean.. old coffee grinds with mold so it had been there a while. Probably won't stay here again unless last resort.
Stayed 2 nights in May 2023
Response from Sales Team on 7 Jun 2023
Thank you for visiting Eunice and staying at Best Western Eunice! Unfortunately a crowd at another business is a concern hotel can not address directly since it is a different entity. We hope you give us another opportunity to prove ourselves.

10/10 Excellent

Michelle Syers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating, including when we requested to stay another night at the last minute. Very quiet and convenient to restaurants, gas stations, grocery stores, etc. The free breakfast buffet needs much improvement. Very limited selection and they ran out of items long before the end timeframe.
Stayed 2 nights in May 2023
Response from Sales Team on 7 Jun 2023
Thank you for writing a wonderful review and hope to see you soon again!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Nice friendly convenient.
Stayed 1 night in May 2023
Response from Sales Team on 7 Jun 2023
Thank you for reviewing hotel and staying with us. We hope to see you again soon!

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Coolness of room
Stayed 2 nights in Apr 2023
Response from Sales Team on 7 Jun 2023
It is warm nowadays, glad to see you enjoyed our facility during the warm days!

6/10 Okay

Marcia

Travelled with partner
Liked: Cleanliness, staff & service
It was ok, a place to sleep for the night. Very limited parking.
Stayed 1 night in Apr 2023
Response from Sales Team on 7 Jun 2023
Thank you for reviewing hotel. We are sorry on parking, however their is enough parking for every room plus more! Their should not have been any issues in parking spaces!

8/10 Good

Brian

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room but the hotel is off of the main drag in Eunice and is NOISY. I had trouble getting to sleep because of the traffic and it woke me up a few times throughout the night.
Stayed 1 night in Feb 2023
Response from Sales Team on 28 Feb 2023
We thank you for visiting Eunice and staying at Best Western Eunice, unfortunately hotel can not control external noises. Hotel hopes you understand! Look forward to seeing you soon!

6/10 Okay

Freddie D

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We arrived at 2:30, slept, and left at 8am. The hotel was dingy and not terribly clean. But the bed was comfortable and quiet.
Stayed 1 night in Jan 2023
Response from Christina Ward on 29 Jan 2023
Thank you for choosing to stay at Best Western and taking time to comment on your stayMy sincere apologies for hotel not being up to your standards. I will share your comment with the team here.Look forward to your next stay. Thank you,Christina WardHotel Manager

6/10 Okay

Michelle Syers

Travelled with family
Liked: Cleanliness, staff & service
It was convenient location-wise and was easy in and out onto main road. The complimentary breakfast was disappointing, i.e., no OJ available either morning, VERY limited number of items such as muffins (2-3 total) and when I requested if there were additional ones available, I was told that they only had frozen ones.
Response from Christina Ward on 29 Jan 2023
Thank you for choosing to stay at the Best Western and taking time to leave your comments.My sincere apologies for the breakfast did not meet your standards. I will discuss your comments with the team.Look forward to your stay again,Thank you,Christina Ward

10/10 Excellent

James

Stayed 1 night in Dec 2022
Response from Sales Team on 13 Dec 2022
Thank you for your response.

6/10 Okay

Gary

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Well the room we booked was non smoking but they said it smelled like weed really bad so they put us in the room by the office but it was kinda shady the dead bolt latch was broken and you could heard people talking through the many adjoining doors. I wouldn't stay here again especially for that price
Response from Sales Team on 13 Dec 2022
We are sorry for the troubles encountered. Hope you give us a second chance to prove. Unfortunately rooms are not to the standards on par with what hotel is on a normal basis.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice . The lady that worked front desk was very friendly
Stayed 1 night in Sep 2022

2/10 Terrible

Shaun

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was terrible. Smell was bad stains all over the carpet and toilet was not secured to bathroom floor.
Stayed 1 night in Sep 2022
Response from Sales Team on 20 Sept 2022
Shaun, thank you for visiting Eunice and staying with us! Hotel values feedback and we appreciate your comments. We hope you give us a second chance to prove ourselves and inform us of concerns while at hotel.

10/10 Excellent

Suzie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I try staying here when in town work related. Convenient to facility. Staff is friendly
Stayed 2 nights in Aug 2022
Response from Sales Team on 20 Sept 2022
Thank you Kevin!

10/10 Excellent

Conrad J

Liked: Cleanliness, staff & service, property conditions & facilities
The young lady that checked me in was very friendly as well as the young lady that checked me out. enjoyed the room, nice and quiet
Stayed 1 night in Aug 2022
Response from Sales Team on 20 Sept 2022
Conrad, thank you for your wonderful review and look forward to seeing you soon!

8/10 Good

Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with this place. The only thing was there was an odor in the room when we first entered of, smelled like mildew.
Stayed 1 night in Aug 2022
Response from Sales Team on 20 Sept 2022
Vernon, thank you for your review, we will take your comments to heart and make sure your next trip is splendid.

6/10 Okay

christopher l

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique about the property, same ole small town motel to lay your head, had to go out at 10pm and tell some of the quests to keep it down, trying to sleep, then at 4am somebody was out there making noise again, management needs to pay attention to whats going on around there, probably would get better reviews!?
Stayed 1 night in Jul 2022

6/10 Okay

RENEE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The lady in the front was so sweet. She was very kind to us. What I didn’t like at all was the amount of people smoking weed. It’s obviously okay to do that now. I’m not sure and cannot get used to that. We had teens with us and I don’t like that at all.
Stayed 2 nights in Jul 2022

6/10 Okay

Carter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Sondra on 17 May 2022
We appreciate your amazing review! We hope to see you again in the future.

8/10 Good

Deidra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a nice stay. Pool was clean. It’s in a convenient location. Bathroom tub didn’t drain well.
Stayed 1 night in May 2022
Response from Sondra on 17 May 2022
Thank you for your generous review. We are very happy to hear that you have a nice stay with us. We do apologize, however, that there were drain issues in your room. I do hope you'll allow us to make it up to you in the future.