Reception
Check availability

Reviews of Chubb Hotel & Conference Center

3 out of 5
Chubb Hotel & Conference Center
800 Ridge Pike, Lafayette Hill, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 176 reviews" "
Rating 8 - Good. 63 out of 176 reviews" "
Rating 6 - Okay. 16 out of 176 reviews" "
Rating 4 - Poor. 5 out of 176 reviews" "
Rating 2 - Terrible. 4 out of 176 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from James on 30 Mar 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spectacular! Rooms very nice, but not enough lights and our toilet didn't work and also my family had many, many non-working keys to his room.
Stayed 2 nights in Feb 2020
Response from James on 26 Feb 2020
Thank You for your feedback

8/10 Good

Korey, Wallingford PA

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique because of where it is located. You feel like your tucked away in a hideaway in the mountains. It’s rustic feel make it exquisite. However the beds are very firm borderline hard...and I didnt sleep well.
Stayed 2 nights in Feb 2020
Response from James on 24 Feb 2020
Thank you for your feedback.

10/10 Excellent

rossana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night out with my honey
Great service the place is good and clean beds maybe need update to hard mattress
Stayed 1 night in Feb 2020
Response from James on 26 Feb 2020
Thank You for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from James on 26 Feb 2020
Thank You for your feedback.

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Atmosphere
Great facility and so calm and relaxing out there. I found the mattresses to be extremely firm and it felt like it had one of those plastic covers under the sheets. But other than that, I was very happy here. Food in the lounge was surprisingly good as well. Basically upscale bar food.
Stayed 4 nights in Feb 2020
Response from James on 22 Feb 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from James on 11 Jan 2020
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from James on 11 Dec 2019
Thank You for your feedback.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities
I booked here for the name honestly, but after my stay I can say it was pleasant. Not overwhelmingly great, but it fits the bill for a 1 night stay.
Stayed 1 night in Oct 2019
Response from James on 10 Nov 2019
Thank you for you feedback.

8/10 Good

Melissa, Pittsburgh, PA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom and carpeting were very clean and new. Staff was excellent! Very nice hotel.
Stayed 1 night in Oct 2019
Response from James on 24 Oct 2019
Thank you for your Feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and pretty. Got a room with a balcony and it was great. Beautiful scenery, we could see the city light up in the distance. Definitely will be going back.
Stayed 2 nights in Oct 2019
Response from James on 24 Oct 2019
Thank You for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous. venue. Wish restaurant had longer hours.
Stayed 1 night in Oct 2019
Response from James on 24 Oct 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from James on 24 Oct 2019
Thank You for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from James on 8 Oct 2019
Thank You for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful inside and out. Very clean and inviting.
Stayed 1 night in Oct 2019
Response from James on 6 Oct 2019
Thank you for your feedback. Our staff takes pride in both the inside and outside of our property.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from James on 1 Oct 2019
Thank You for your feedback.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from James on 6 Sept 2019
Thank You for your Feedback.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful nights rest
We were moving our daughter into college. Had a full pickup, but felt totally at ease with this location!
Stayed 1 night in Aug 2019
Response from James on 30 Aug 2019
Thank you for your feedback.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They lacked service. No room service, breakfast ends at 10:30 and no food thereafter. Huge property and no valet parking. Had to park far and walk to hotel at night.
Stayed 1 night in Aug 2019
Response from James on 6 Sept 2019
Thank You for your feedback

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from James on 29 Aug 2019
Thank you for your feedback and we look forward to serving you in the future.

10/10 Excellent

HUNTER SCHWIND

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from James on 27 Aug 2019
Thank you for responding to our survey. We appreciate all of our guests feedback.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Classic old hotel
Very nice classic hotel. But not much service, ice maker broken, no food service except bar 5-9PM. People were nice but not many of them around. Very clean nice room. Nice bathroom
Stayed 2 nights in Aug 2019
Response from James on 27 Aug 2019
We appreciate your feedback. We are always looking to improve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly this was one of my favorite hotels! Great view, great location & more. Overall the stay was nice I’ll be back again!
Stayed 1 night in Aug 2019
Response from James on 26 Aug 2019
Thank you very much for your feedback. We look forward to serving you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from James on 27 Aug 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful golf course! Downside - had to walk SUPER far to get to our room.
Stayed 2 nights in Jul 2019
Response from James on 5 Aug 2019
Thank you for your feed back and we look forward to serving you in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from James on 5 Aug 2019
Thank You

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It's nice. Right on golf course but a bit walk from anything else
Stayed 1 night in Jul 2019
Response from James on 5 Aug 2019
Thank you for your feedback and we look forward to serving you in the future.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from James on 27 Aug 2019
Thank you for your feedback.

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Older rooms. Rooms not clean- bed sheets had stains. No where to eat
Stayed 2 nights in Jul 2019
Response from James on 27 Aug 2019
Thank You for responding. We appreciate all guest feedback.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond the call of duty. A very rare experience these days. My family was stranded die to a weather-related flight cancellation and needed a place to stay till the next day. This facility was perfect and the staff were excellent.
Stayed 1 night in Jul 2019
Response from James on 14 Jul 2019
Thank you for your kind words. Our staff strives to make everyone feel at home.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room but a little hard to fine xxxxxxxxxxxxxxxxccx
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous landscaping! Immaculate. Excelent, helpful staff.
Stayed 1 night in Jun 2019
Response from JAMES on 4 Jun 2019
Thank you for your feedback.

8/10 Good

Kahlil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from James on 2 Jun 2019
Thank You for your Feedback

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and hotel. Highly recommend. Different than your traditional hotel. A great experience!
Stayed 1 night in May 2019
Response from James on 2 Jun 2019
Thank you for your feedback

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds-prob would have enjoyed if stayed longer-not sure what the restaurant hours are.
Stayed 1 night in May 2019
Response from James on 2 Jun 2019
Thank you for your feedback

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff but long walk fr hotel room to car
Stayed 1 night in May 2019
Response from James on 7 May 2019
Thank You for your feedback. We look forward to serving you in the future.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from James on 7 May 2019
Thank You for your feedback. We look forward to serving you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atmosphere, nice room with a great view, grounds were gorgeous, friendly staff. Only downfall for us was that we were heading out with empty tummies as most places offer at least a continental breakfast. Otherwise we loved it
Stayed 1 night in Apr 2019
Response from James on 2 Jun 2019
Thank you for your feedback

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from James on 15 Apr 2019
Thank You for your feed back. We look to our guest to let us know how we are doing. We look forward to serving you in the future.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic One Night Stay
This place far exceeded our expectations. It was extremely clean and well appointed. And it is situated on a beautiful golf course. We were only in town for one night for a special event, but will definitely book again. This was just a short drive from downtown Manayunk so it was super convenient but very quiet.
Stayed 1 night in Mar 2019
Response from James on 5 Mar 2019
Thank you for the Great Feedback and we look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location on a golf course and large guest rooms that are very comfortable.
Stayed 1 night in Jan 2019
Response from James on 29 Jan 2019
Thank You very much for your feedback. We look forward to hearing from our Guest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with plenty to entertain yourself, such as stopping down at the bar for a delicious cocktail and some shuffleboard.
Stayed 1 night in Mar 2018

8/10 Good

Marc, Warminster, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue my wife and i had with the room is that the bed was hard as a rock...other than that wonderful place...quiet...secluded...clean...wonderful...just bed was an issue..my wife had a migraine all day cause of the neck pain it gave her..
Stayed 1 night in Nov 2018

6/10 Okay

Chole, Madison AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was hard to find. Room was located very far from the parking lot. Had to drive back and forth to the lobby for food delivery.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
They had closed the dining room for an event so no dinner options. Unfortunate since told us dinner would be available.
Stayed 1 night in Oct 2018

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort!!
Great location and nice and quiet
Stayed 1 night in Oct 2018

4/10 Poor

Jack, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The mattress was the worst mattress I've ever slept on. It was covered in a heavy plastic or similar material & was as hard as a rock. I tossed & turned the whole night. I've stayed here before & the mattress was fine. The other thing is if you've never stayed here before the staff doesn't explain the different hotel entrances in relationship to your room. They'll just tell you to park in lot A, B or C but there's 2 lots of each & several entrances from each lot into the hotel. You can end up walking through what seems like an endless maze.. Not a good thing for the elderly. Other than that it's fine. The grounds & the golf course are very well maintained.
Stayed 1 night in Oct 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice are and location. Cleaning staff was knocking on the door at 8 am on my checkout date...that is my only negative experience
Stayed 2 nights in Oct 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a local hotel for attending a family funeral. The Chubb Center fit our needs well.
Stayed 1 night in Oct 2018
Response from JAMES Paul on 9 Oct 2018
Thank you for your feed.