Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your feedback. We are in the process of getting a new HVAC system installed in our pool area and this requires that the boiler system that controls the water temperature and the room temperature be shut down. It's a big undertaking and there was the delay in finding someone who was able to complete it. We have posted notice that our pool is down for repair. As the manager I have not told anyone that there would be any refunds issued, but we did lower our rates for the time being as the pool is down. We apologize for any inconvenience and are working diligently to get it back up and going.

Thank you for your feedback. We recently went through a remodel and the sofas were replaced in the fall of 2022.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. There are some cell phone providers that do not have service in our area. Our phones allow guests to make local calls by dialing 9. Our front desk staff is available to help those who need it at any time. We hope to see you again in the future.

Thank you for your business and your honest feedback. We are currently working on getting a new HVAC system installed and it has been quite the undertaking in both finding someone to do the project and getting all of the pieces needed for the overhaul. During the time that you were staying is when we were switching over our TV providers due to issues and now have a new system with a different provider.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

We are sorry to hear that you did not enjoy your stay. Normal wear and rare does happen and when issues arise we are replacing items. We did offer to switch your room but you refused to move and said you would be fine for the night. After telling us in the morning that the tub would not drain we looked at it after you checked out. There is a tub stopper in all of the bath tubs and guests need to make sure the stopper is not engaged unless they want it. With a push of the stopper the water drained and we ran the water for several minutes without an issue. We were sorry we were not able to help you with wanting one of the comforters and hope you were able to find something similar. Thank you for your feedback.

Thank you for your business and your honest feedback. Unfortunately with two train tracks running through the middle of town it is hard to avoid the trains anywhere you stay at in town.

Thank you for your business and your honest feedback. We hope to see you again.

Thank you for your business and your honest feedback. We hope if there was something we can do to improve our guests' stay that you would let us know so we can make changes to better serve our guest.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We are always looking for ways we can improve. Our front desk staff is available 24/7. Due to staffing shortages, front desk staff are often helping out cleaning rooms or folding laundry in the laundry room behind the counter. By utilizing the phone system to contact the staff, we are able to make sure other tasks are getting completed to better serve our guests.

Thank you for your business and your honest feedback. We will look at the water temperature. We do not have an elevator and recommend that guests request the first floor if they cannot do stairs.

Thank you for your honest feedback and your business. We appreciate you taking the time to write a review.

Thank you for your honest feedback and your business. We appreciate you taking the time to write a review. We are waiting on more pieces of furniture to arrive to complete the room. We have new bedding and we are planning to order a different type in the future.

Thank you for your honest feedback and your business. We appreciate you taking the time to write a review.

Thank you for your honest feedback and your business. We appreciate you taking the time to write a review.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your honest feedback. The mattresses have recently been replaced. We offer a variety of breakfast items including bananas. We will take your feedback and use it to find ways to improve our procedures.

Thank you for your business and your honest feedback. The parking lot repair is on our list of improvements that will be happening shortly. We hope to see you again in the future.

We apologize for the inconvenience. We have been having issues with our system lately and are working with the appropriate channels to get it fixed. Please know that our goal is to provide an easy, effective, and efficient check in process. We will continue to work on making that process just that. Thank you for your honest feedback.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your honest feedback and your business. We appreciate you taking the time to write a review.

We are sorry your experience with us was not up to the standards we aim for. As with many businesses right now we are short staffed and our staff has multiple roles, but our staff is always a phone call away. We have a phone set up at the front desk to do this. We apologize for the inconvenience, we hope to be fully staffed soon.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your honest feedback and your business. We appreciate you taking the time to write a review.

Thank you for your business and your honest feedback. We encourage guests to request a first floor room, if we know in advance we can make accommodations. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope the upgrades we continue to make to our property are ones that are guests can enjoy for years to come. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for your honest feedback and your business. We do not have elevators and try our best to accommodate guest request when they need the first floor. While it is an older building with no elevator, we are recently remodeled and continuously making upgrades to provide the best service we can for our guest. We do have a soda machine at the end of the first floor next to the ice machine and laundry services. We are glad you enjoyed the comfy beds. Thank you for taking the time to leave a review.

Thank you for honest feedback and your business. We greatly appreciate you taking the time to write a review. It's nice to hear from our guests that they are appreciating all of the improvements we have been making at the property. We hope to see you again in the future.

Thank you for your business and your honest feedback. We hope to see you again in the future.

Thank you for honest feedback and your business. We hope to see you again in the future.

Thank you for honest feedback and your business. We greatly appreciate you taking the time to write a review. It's nice to hear from our guests that they are appreciating all of the improvements we have been making at the property. We are in the process of installing all of our new shower heads this week and the property will have all new shower heads in the next few weeks. We hope to see you again in the future.