2 indoor pools, 2 outdoor pools, open 7:00 AM to 8:00 PM, pool loungers

Reviews of Hotel Therme Meran - Terme Merano

4.5 out of 5
Hotel Therme Meran - Terme Merano
Piazza Terme 1, Merano, BZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 321 reviews" "
Rating 8 - Good. 66 out of 321 reviews" "
Rating 6 - Okay. 9 out of 321 reviews" "
Rating 4 - Poor. 2 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Laurie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 3 nights in Feb 2024

10/10 Excellent

Angela Ilenia

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful amenities!
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela Ilenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2022

10/10 Excellent

Merle

Stayed 1 night in Sep 2022

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2022

8/10 Good

Rita

Travelled with family
Liked: Property conditions & facilities, room comfort
Our experience
Very interesting experience, the taste one at the restaurant for the huge breakfast and the terrific dinner were astonishing! The rooms are very bad in my opinion, with non comfortable beds, small (not big as shown in the pictures) and also very bad showers. Sky bar/pool and garden spa, fine. The sky pool in the morning is absolutely amazing, I suggest you to try. Unfortunately the Terme of Merano doesn't follow Covid19 rules. People without masks everywhere, also in the changing room where men and women are together in small spaces.
Stayed 2 nights in Dec 2021

2/10 Terrible

Emma, south Berwick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not very friendly or coorperative
Stayed 2 nights in Nov 2021

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Merano!
Great accommodation, great spa, great location, great service & good food! Loved this charming Italian town! Would return for longer next visit!
Stayed 2 nights in Sep 2021

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly!
We loved this hotel! The easy access to the Therme Merano is the real selling point, but the ambiance and food keeps us coming back again and again. The rooftop and garden spa are nice, but can be exceptionally overcrowded, so we tend to spend our time at the Therme. Great staff, easy (and free) parking in the garage. Great location.
Stayed 6 nights in Aug 2021

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Andras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel
Very friendly, welcoming hotel with wonderful indoor and outdoor pools
Rooftop pool
Stayed 1 night in Feb 2020

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This needs to be on your bucket list!!
Hotel Terme Merano was everything a 5-star hotel should be. It was a family trip with my adult son and we thought it was absolutely perfect! From the infinity pool out under the stars we looked out at the snow-capped mountains. It was great to have direct access to the thermal spa next door. There is nothing more anyone could ask for in a spa experience. The Süd Tyrol area of Italy is breathtaking!
Stayed 2 nights in Dec 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is very close to perfect. The amenities and location are fantastic. We only regret not having a room with a nice view. But the entire staff were wonderful. Both theSky spa and the Garden spa were fantastic. And the restaurant was superb.
Stayed 2 nights in Nov 2019

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location, excellent staff and the food was the highlight. Would stay again in a heartbeat. Highly recommend!
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly outstanding hotel. World class spa and pool on top floor overlooking the mountains, excellent food both for dinner and breakfast, a cool hanging place in the bar. Very friendly and helpful staff. Will definitely come back!
Stayed 4 nights in Sep 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in lovely Merano - one complaint
Beautiful, comfortable hotel right in the center of charming Merano. Friendly service, excellent breakfast. I am not a spa person, but there is access to 2 spas in the hotel the the Terme Merano right next to the hotel. I was disappointed in that the only time I tried to use the spa was the hot tub on the top of the hotel - there were 3 of them and they were all lukewarm at best, less than my body temperature. I was really looking forward to a nice hot tub for my bad knee and bad back and it was useless. Would expect more for a hotel supposed to be known for it's spa.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so nice, friendly and helpful. The breakfast was excellent. The room was large enough, not too big. The bed was comfortable. There was good water pressure in the bathroom. Expedia.ca sent an “initial impression” survey. I made one slight negative comment and hotel reacted right away. I truly felt bad since the issue was not at all a real problem. The certainly pride themselves at customer satisfaction. Highly recommended, we will be staying here again, without question.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a top hotel and a place I have stayed at sox of the past seven years. I always go back to this hotel when in Italy.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Patrick, Chicago Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel in Merano Italy for relaxing stay
Fantastic hotel in Merano Italy one of the best hotels I have stayed at. Amazing rooftop pool and sauna area. Restaurant options and service cannot was outstanding and spacious rooms. Wish I could have stayed longer.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Excellent location, modern clean rooms, good food, and solid spa & sauna offerings.
Stayed 2 nights in Nov 2018

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Therme Meran.
High quality hotel in a great location.
Stayed 7 nights in Sep 2018

10/10 Excellent

Vladimir

Hotel Therme Meran
I highly recommend this hotel for the stay in Merano. Everything is excellent: staff, location, breakfast, spa, room etc. We really didn't have even a single bad experience during our stay.
Stayed 3 nights in Sep 2018

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, relaxing hotel
This is a beautiful hotel - I highly recommend the Sky Spa and pool. The rooms are immaculate, modern and comfortable and the breakfast was superb. My only criticism is an issue with the price. If you register for one person, they put you in a room with two beds. But if you add a second person, they almost double the price. I do think they should add to the charges, but this level of cost difference is really excessive and inappropriate given that you are essentially paying an additional $150-200 per night for breakfast and access to the thermal pool and spa. Merano itself is charming; great walking and running
Stayed 2 nights in May 2018
Response from Rudi on 27 Jul 2018
Thank you for your comment, for your booking and also thank you for your nice review Ann!! That's the way we have our price lists in South Tyrol. As we are not a Business Hotel we don't talk about room rate but price per person in the room. Single room Charge is only 50 Euro. So it is not the half price on single room occupancy but the price for double use single = price per person plus 50 euro. And for the three Spa areas and all other services I think every Cent worth. Many greetings from Merano Rudi Theiner – General Manager

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the Alto Adige area!
This hotel has an amazing location in the heart of Merano and on the river. The spa facilities and many amenities are completely new and beautiful. The staff is very helpful and friendly.
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Very comfortable hotel and great location for Terme

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total relaxation
Thermal pools amazing

10/10 Excellent

Michele, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel with fantastic thermal baths.
Set in the heart of Merano with stunning views of the mountains, this hotel was superb. Spacious rooms, super clean, the most amazing buffet breakfast ever (try the muesli yogurt, omelettes, cappuccinos and cake selection - wow!). The hotel spa area is OK with three small pools, but it also links to the main thermal baths at no extra charge. These are the best Thermal baths I have been to with a wide range of indoor and outdoor pools and jacuzzis.
Morning view from room
Afternoon view from room
Nearby walk.
Beautiful in Autumn.

10/10 Excellent

Simon, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Perfectly located and well equipped hotel. Right in the centre of Merano with private access to the modern spa centre next door. Very comfortable room with all amenities. Friendly staff. All round good visit - we will use this hotel again when we are in Merano.

10/10 Excellent

CRIS, ITALY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE HOTEL IN THE CENTRE OF MERANO
CLEN ROOMS POLITE STAFF EXCELLENT FOOD GREAT AMENITIES

2/10 Terrible

Verified traveller

Disliked: Staff & service
Good facilities, terrible staff
The hotel is in a good location, central, and having direct access to the public pools of the Therme Meran is a big plus. However, staff is bureaucratic and rude and they nickel & dime you for everything. Upon check-in they gave my son a wristlet for pool access, which at only 3 yrs old, he lost, of course! Upon check-out they charged us $ 30 for the loss. Nobody told us about this penalty upon check-in, otherwise I would not have entrusted my 3 yr old with the wristlet. I gave staff a choice at check-out: They can be customer friendly and simply forget about the loss of a $ 0.25 cost wristlet and thereby create customer goodwill; or they can be bureaucratic, insist on fine print and legalese and fine us a ridiculous $ 30 for a 3 yr old losing his wristlet, create bad will and lose a repeat customer for good. They chose the latter. That tells you a lot about attitude. We do not support bureaucratic hotels that forgot where the money comes from. We will not come back. Hotel is both, hardware and software. The hardware here is ok, but the software here (i.e. staff) stinks.

6/10 Okay

Ken, Washington, DC

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not what I would call four star
This hotel is a little odd. Attached to a public pool facility but has pools and spa of its own. The front desk staff not particularly friendly or helpful. There is little or no air conditioning in this hotel. So in July it's hot. The room air conditioning is controlled by the front desk which is the most absurd thing I've ever heard of espcially in a hotel that's supposed to be four star. Restaurant closes at 9:00 which is also pretty early for what is supposed to be a spa or resort hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate Location food service
Wonderful hotel, grate food (dinner) service, best locations, free pool park, Spa grate, indoor parking...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Beautiful room, View, amazing restaurant, very nice stuff, amazing ppols park attached free, central location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in the very centre, perfect service
Superb mix of location, facilities and competent staff.

4/10 Poor

Erika, Anchorage

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average at best
Hotel staff were indifferent at best. Usually they seemed to be too busy to deal with us. Rooms smell of cigarette smoke, which is typical in Europe. Beds are just okay. Spa area was quite nice. Restaurant staff seemed very uptight and put upon when asked for something (another bottle of wine, a fork, butter). Yes it's close to the city center but I would never stay here again, based upon the attitude of the staff

10/10 Excellent

Matthew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Amazing setting with view of high mountains all around. Free access to incredible modern public Spa with dozens of different indoor and outdoor pools. Hotel aslo had its own pool and big spa. Hotel is in middle of a lovely town with nice restaurants. Our room was massive and very comnfortable, I think we must have been upgraded from our requested superior room to some sort of suite.

10/10 Excellent

sara, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel and location. Expensive but worth it.

8/10 Good

Torsten

Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ALESSIO

Stayed 1 night in Dec 2023

8/10 Good

Francesco

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriele, München

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat alles, was wir uns wünschten. Einen sehr schönen Spabereich mit einem tollen Blick auf die Stadt und die umher liegenden Berge, während man in der Sauna sitzt und einen Outdoor Pool mit der Möglichkeit, direkt an den Poolrand zu schwimmen. Wir hatten Halbpension gebucht, und das Essen war sehr gut, das Personal sehr aufmerksam und freundlich. Wir hatten uns eine Massage gegönnt, wir genossen die Masagen durch Birgit und Marta sehr. Wir hatten eine Suite gebucht und waren überrascht, wie großzügig und komfortabel wir wohnten. Wir wohnten im dritten Stock und es war total ruhig während der Nacht. Wir werden auf jeden Fall nächstes Jahr in dieses Hotel zurückkehren, um dieses schöne Erlebnis zu wiederholen.
Stayed 3 nights in Nov 2023

8/10 Good

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ci tornerò molto volentieri
tutto di ottimo livello due osservazioni: accostamenti non sempre ottimali in cucina i gradini neri della scala sono pericolosi non sempre visibili con varie condizioni di luce la prima sera mi hanno assegnato un posto a tavola in cui mi sentivo in castigo.... poi abbiamo cambiato
Stayed 3 nights in Nov 2023