Bicycling

Reviews of Affittacamere Lunamar

2 out of 5
Affittacamere Lunamar
Via Paleocapa, 2, La Spezia, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 152 reviews" "
Rating 8 - Good. 54 out of 152 reviews" "
Rating 6 - Okay. 17 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny, noisy, no way to close shades to keep sun out. No lights in stairway to 3rd floor. No elevator. Like a bad hostel.
Stayed 1 night in Sep 2023
Response from Luca on 7 Sept 2023
Dear David,We're sorry to read your review.Regarding your points, we have to specify to you and to future guests that the building has in fact lights on the stairs, at your left as soon as you enter it you find the switch to light them :)Our rooms have blinds (curtains) or shutters (which was the case in your room), so to have a dark room you have to close them.We would like to point out that we have rooms at the ground floor (no steps), first floor (only 7 steps).If our clients need, our recommendation is to ask at the booking moment a room for a room at the ground/first floor. Ciao Luca AFFITTACAMERE LUNAMAR

10/10 Excellent

katiuska

Stayed 2 nights in Aug 2023
Response from Luca on 3 Sept 2023
Thank you so much for your feedback!!! Ciao Luca AFFITTACAMERE LUNAMAR

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jul 2023
Response from Luca on 7 Jul 2023
Thank you so much for your feedback:)))CiaoLuca AFFITTACAMERE LUNAMAR

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My expectations were not high, this being a two star property, and the room and proximity to the train station were good. However, the absence of a lift is a real problem. If I had realised we seniors would have to carry our suitcases up two flights of stairs, I would have booked elsewhere.
Stayed 1 night in Jun 2023
Response from Luca on 22 Jun 2023
Dear Julie, Thank you for your review, it was a pleasure for us to meet you.For future customers, we remind you that Affittacamere Lunamar has rooms on the ground floor (no stairs), on floor 1 (only 7 steps) and finally on floor 2.It is sufficient to indicate in the booking note which floor you want and we always try to satisfy this requestCiaoLuca AFFITTACAMERE LUNAMAR

6/10 Okay

Craig

Liked: Cleanliness
Basic Room in Good Location
The accomodation is fairly basic and the reception was not open at the times stated.The location is excellent and the room was clean.However the process for checking out with no reception was confusing.
Stayed 1 night in Jun 2023
Response from Luca on 11 Jun 2023
Thanks for your feedback.We are happy that you appreciated the cleanliness of our rooms and the strategic location of the hotel.Our reception is always available from 10.00am to 08.00pmThe check out procedure is simple and involves leaving the key on the room door.It is also possible to leave your luggage for free after check out.All the info is provided at check-in and is summarized in the room with a brochure that you find on the desk.It was a great pleasure meeting you and I hope to see you again!!!CiaoLuca AFFITTACAMERE LUNAMAR

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location from the train station was perfect. The communication with the staff was amazing and so helpful. Security was good, it was quaint and comfortable.
Stayed 1 night in May 2023
Response from Luca on 30 May 2023
Dear Karen, thank you for leaving your review. We are happy to read that you were able to appreciate the proximity to the railway station for the 5 Terre and the availability and professionalism of our collaborators. We look forward to having you back soon as our welcome guest.CiaoLuca e Paola AFFITTACAMERE LUNAMAR

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station yet quiet
Clean hotel very close to train station, yet quiet. Staff very helpful. We got a room with two twin beds. One person thought beds were great, the other thought a bit too soft. Can't please everyone. I would start again.
Stayed 2 nights in Apr 2023
Response from Luca on 3 May 2023
Thank you so much for your feedback!It was a pleasure to meet you. I hope to see you again CiaoLuca AFFITTACAMERE LUNAMAR

8/10 Good

Rachel

Stayed 1 night in Apr 2023
Response from Luca on 25 Apr 2023
Thank you so much for your feedback!!! Ciao :))) Luca AFFITTACAMERE LUNAMAR

10/10 Excellent

SHAYMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room did not feel like a hotel room but more like home. The service was brilliant and I feel suitable and safe for solo women travellers. Located near transport and the main town.
Stayed 1 night in Nov 2022
Response from Luca on 17 Nov 2022
Thank you so much for your feedback! We hope to see you again at Lunamar!!! CiaoLuca e Jessica

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Host! Luca was so helpful!!
Stayed 1 night in Sep 2022
Response from Luca on 2 Oct 2022
Thank you so much for your feedback, it was a pleasure meeting you!!! CiaoLuca AFFITTACAMERE LUNAMAR

10/10 Excellent

Sandhya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in La Spezia!
Very friendly staff, responsive to our requests. Great location to tour the area. Breakfast was nice but very basic. We had a great spacious room. But higher floors can be problematic with heavy luggage.
Stayed 2 nights in Sep 2022
Response from Luca on 24 Sept 2022
Thank you so much for your feedback!!! CiaoLuca AFFITTACAMERE LUNAMAR

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station which was great. Across the road from where breakfast is served and across the street from the pedestrian walk way with all the restaurants. No parking, unless you park at the station of a 10min walk away. A/C worked well, as it was very hot outside.
Stayed 1 night in Jul 2022
Response from Luca on 25 Jul 2022
Thank you so much for your review. It was a pleasure meeting you!!! Ciao Luca AFFITTACAMERE LUNAMAR

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The management was very welcoming. The air conditioning worked very well. Any need we had was taken care of immediately. The location was 3 minutes from the train station.
Stayed 2 nights in Jun 2022
Response from Luca on 27 Jun 2022
Thank you so much for your feedback, it was a pleasure meeting you! Ciao Luca e Jessica AFFITTACAMERE LUNAMAR

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner along with the girl at the office where very friendly and helpful. The location is about a 2 minute walk from the train station to go to Cinque Terre and if you pick the breakfast option the cafe for breakfast is just across the street. Would definitely stay here again very good experience, clean rooms,comfy bed and private bathroom.
Stayed 1 night in May 2022
Response from Luca on 9 Jun 2022
Thank you so much for your feedback, it was a pleasure to meet you! I hope to see you again! Ciao Luca AFFITTACAMERE LUNAMAR

10/10 Excellent

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent recommendation by Luca on restuarants and sightseeing.
Stayed 2 nights in Nov 2021
Response from Luca on 28 Nov 2021
Thank you so much , It was a pleasure to meet you ! Ciao Luca Affittacamere Lunamar

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and a perfect location just a few steps away from La Spezia Centrale train station. Plenty of restaurants in the area and it is a short walk to the marina. Perfect location if you want to venture out to Cinque Terre or even Portofino.
Stayed 3 nights in Sep 2021
Response from luca on 27 Sept 2021
Thank you so much for your feedback, it was a pleasure to meet you! Thank you Affittacamere Lunamar

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleeping experience
Lots of space on the room, comfortable bedding and super clean sheets and towels. They did smell clean too. Bathroom was clean. Owner, Lucas, is very customer service oriented. Very close to train station, restaurants and coffee locations. La Spezia Port is a walking distance from his location within a pedestrian area, shops, eateries, etc... I have visited about 50 countries and many hotels with that. I would definitely book them again. No doubt about that.
Stayed 1 night in Jul 2021
Response from Luca on 27 Jul 2021
Thank you so much for your review. It was a really pleasure to meet you!!! Ciao Luca AFFITTACAMERE LUNAMAR

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Luca on 22 Jul 2020
Dear Jonathan, Thank you very much for your time taking this review, we're happy you enjoyed your stay with us, hope to see you again! Kind regards, Affittacamere Lunamar

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and budget friendly hotel
This hotel is very close to the train station - convenient for travelling to cinque tierre ($2 - 4 euros each way) and minutes away from the old part of La Spezia, which is very nice. For those bringing their car, a completely free parking area is about an 8 minute walk away. Communication with the owner was by WhatsApp and replies were quick. This hotel is comfortable, but keep in mind that proximity to the train means some minor noise at night. All in all, we enjoyed our stay and would definately recommend this hotel.
Stayed 8 nights in Feb 2020
Response from Luca on 20 Feb 2020
Dear Paul, Thank you very much for the review, we are very glad that you enjoyed your stay with us and hope to see you again one day, all the best. Kind regards, Affittacamere Lunamar-Reception

10/10 Excellent

Patrick, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's right next to the station, easy to find and convenient.
Stayed 1 night in Feb 2020
Response from Luca on 16 Feb 2020
Thank you for your review! Regards Affittacamere Lunamar

10/10 Excellent

Amy, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely perfect. Our check in started with our host Luca, the process went smooth and he was very welcoming! He then shows us to our room which was absolutely lovely. Hotel is very clean and close to the train station which was nice also. When I return to La Spezia I’ll be sure to stay here again!
Stayed 3 nights in Feb 2020
Response from Luca on 12 Feb 2020
Thank you so much for your review, it was a pleasure to meet you!!! Ciao Affittacamere Lunamar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Luca on 16 Dec 2019
Hello, Thank you very much for your review, we are really happy to see that you enjoyed your stay with us, hope to see you again! Kind regards, Affittacamere Lunamar

10/10 Excellent

Jing Wei

Stayed 1 night in Oct 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The apartments are housed in a building that is 250 years old. Each of the original suites has been divided in to three units which have been nicely updated. The rooms are small but efficient, although the bed could have been better. Breakfast is across the piazza at The Cafe Elite. The staff at the hotel and cafe were all very helpful and friendly. The location can't be beat. You are about 5 minutes from the train station.
Stayed 4 nights in Oct 2019
Response from Luca on 17 Oct 2019
Dear Katherine, Thank you very much for your review and we are very glad you had a great stay with us, hope to see you again! Kind regards, Affittacamere Lunamar

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Affittacamere Lunamar on 17 Oct 2019
Dear Lisa, Thank you very much for your review, we are very happy to see that you enjoyed your stay with us, hope to see you again! Kind regards, Affittacamere Lunamar Staff

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in la Spezia
It was an amazing experience, the people was really helpful and kind. The hotel is something a little bit odd, because it is not a traditional hotel, there are some rooms distribuited in different building under one administration. Anyway it was good, in a good place
Stayed 3 nights in Sep 2019
Response from Luca on 8 Sept 2019
Thank you so much for your review! I hope to see you again! Regards Affittacamere Lunamar

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing with a great location. The only downside is that there’s no elevator.
Stayed 1 night in Aug 2019
Response from Affittacamere Lunamar on 4 Aug 2019
Thank you so much for your feedback! I hope see you again Ciao Affittacamere Lunamar

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient as it is very close to the train station. Check-in was fast and easy. The staff member explained everything about our stay and accommodations, made some recommendations on what to do in the area, and showed us to our room which was located in the adjacent building. The room was very clean and spacious and was beautifully decorated. Upon check-in, guests are also provided with a coupon for a hot beverage, juice and a croissant at a near-by restaurant, perfect for a small bite to eat before starting your day. We would definitely recommend staying at Affittacamere Lunamar, and hope to be back ourselves someday!
Stayed 2 nights in Jul 2019
Response from Affittacamere Lunamar on 1 Aug 2019
Hello dears, Thank you very much for the kind words, we are very happy that you enjoyed your stay with us and we hope to see you again. Kind regards, Affittacamere Lunamar

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good place to stay. Nice room in a good location. Nice service from the staff.
Stayed 1 night in Jun 2019
Response from Affittacamere Lunamar on 17 Jun 2019
Dear Aaron, Thank you very much for your review, we are very glad to see that you had a great stay with us and we hope to see you again! Kind regards, Affittacamere Lunamar

4/10 Poor

Yuk Man

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but very dirty
The staff was extremely helpful to allow me to check in late and the location is just few mins away from the train station - very convenient if you are staying for Cinque Terre. The room is small and simple and it’s ok as long as it’s clean. But it’s not - it’s disgustingly dirty. The toilet was smelly and I’m not sure the room was cleaned before I checked in coz the rubbish bin the toilet was filled with others waste. And when I tried to take the shower and lay the foot tower on the floor. The towel was very dirty and you can see from the picture. I’m not sure if other rooms are better or they just accidentally gave me the unprepared room - I didn’t make any complain that night cause I’ve arrived late and the staff left after helping me to check in. I did tell another staff the next morning and he simply said he’s sorry. Understand there’s nothing he could do at that point but I don’t feel he’s taking it seriously even I showed him the picture.
Stayed 1 night in Jun 2019
Response from Affittacamere Lunamar on 4 Jun 2019
Dear Yuk Man, We are truly sorry for what happend, the cleaning of the rooms is always at the first place, our staff in reception is always available to receive all the critical issues. You found one dirty towel, everything else was perfectly cleaned, I renew my apologies for what happend. Kind regards, Affittacamere Lunamar

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem -not to be missed
Lunamar is a hidden little gem. It's about 100 yards from the central station in La Spezia. That's perfect if you are planning to head to the Cinque Terrre for the day, but its thick walls meant we never heard any station noise overnight! It's also only a 20 minute stroll down to the port if you are planning to use the boats. Lunamar even has a lovely well-tended courtyard garden where you can sit out when you get back from dinner. The rooms are well appointed, spacious and with lovely soft furnishings. Private secure parking (just round the corner) is also available for a fee (which suited us as our car was packed to the rafters). Breakfast was served a few yards along the road at a lovely little cafe. It ticked every one of our boxes and we would definitely go there again. We recommend it highly.
Stayed 4 nights in May 2019
Response from Affittacamere Lunamar on 2 Jun 2019
Thank you so much for your precious review! I hope to see you again! Ciao Affittacamere Lunamar

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk were SO FRIENDLY!! They helped us out on a couple of occasions!!
Stayed 2 nights in May 2019
Response from Affittacamere Lunamar on 29 May 2019
Hello dears, Thank you very much for your kindness, we are really glad that you had a good stay with us and hope to see you again! Kind regards, Affittacamere Lunamar

10/10 Excellent

Robert, St Louis MO

Travelled with family
Liked: Cleanliness, staff & service
Very helpful service and great location near train station
Stayed 2 nights in May 2019
Response from Affittacamere Lunamar on 10 May 2019
Hello, Thank you very much for your time taking this review, we are really happy to see that you enjoyed your stay with us, it was a pleasure meeting you and hope to see you soon! Kind regards, Affittacamere Lunamar

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. An excellent location with helpful, welcoming staff.
Stayed 3 nights in Apr 2019
Response from Affittacamere Lunamar on 5 May 2019
Hello dears, Thank you very much for your review and we are really happy that you enjoyed your stay with us, hope to see you again! Kind regards, Affittacamere Lunamar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and convenient in La Spezia
We came in late, so the property was not manned. We had to call to arrange for someone to come, but they were there within 5-10 minutes. Property is nice. Amazingly quiet considering it is next to the train station and tracks. The breakfast was at the restaurant a few doors down and was minimal at best. Consequently 3 or the 4 of us paid up for a little more. I think it would be better if they don't make the claim of a breakfast
Stayed 1 night in Apr 2019
Response from Luca on 24 Apr 2019
Hello, Thank you very much for your review and for your kind words, hope to see you again! Kind regards, Affittacamere Lunamar

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was fantastic, and they went out of their way to take care of us in every way!!
Stayed 1 night in Mar 2019
Response from Luca on 14 Mar 2019
Thank you very much for your time taking the review and the kind words, hope to see you again! Kind regards, Affittacamere Lunamar

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Luca on 28 Dec 2018
Thank you very much for your review, we are really glad that you enjoyed your stay with us, hope to see you soon! Kind regards, Affittacamere Lunamar-Reception Desk.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Good places overall. We just stayed one night. A bit noisy.... near a roundabout and train.
Stayed 1 night in Nov 2018
Response from Luca on 8 Nov 2018
Thank you very much for your review, we are glad that you enjoyed your stay with us, hope to see you soon! Kind regards, Affittacamere Lunamar

10/10 Excellent

LeAnn, Lexington KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultra clean and comfortable room with a great bathroom. Situated close to the train station. The breakfast was just down the street in a lovely restaurant. They served fresh squeezed blood orange juice and freshly made pastries. If you wanted to get the full English breakfast you got a discount. Perfect stay.
Stayed 1 night in Oct 2018
Response from Affittacamere Lunamar on 22 Oct 2018
Thank you so much for your feedback! I hope see you again! Ciao Affittacamere Lunamar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small room very close to the train station.
The gate entrance to the reception is fairly easy to find. The entrance to the building is along the road to the train station. We climbed 2 floors up to our room with our luggage as there is no lift in the old building. The room is fairly small and the toilet with shower I would consider it small. My French hubby could hardly fit into the shower. The complimentary breakfast is in a cafe down the road towards the train station, which consists of a crossiant of your choice, coffee/tea and fruit juice. You can top up to have a full breakfast which we didn't.
Stayed 1 night in Oct 2018
Response from Luca on 15 Oct 2018
Hello, we are really glad you enjoyed your stay with us, thank you very much for the review, hope to see you again! Kind regards, AFFITTACAMERE LUMAMAR

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in, large room with two bathrooms, walkable and clean!
Stayed 2 nights in Oct 2018
Response from Luca on 10 Oct 2018
Dear Jena, Thank you very much for your time taking this review, we appreciate it very much and hope to see you soon! Kind regards, AFFITTACAMERE LUNAMAR

6/10 Okay

odilon

Liked: Cleanliness
Disliked: Room comfort
Uncomfortable
Clean room but bed is completely uncomfortable, no parking as advertised and breakfast at a restaurant nearby , very poor .
Stayed 1 night in Oct 2018
Response from Luca on 5 Oct 2018
Hello dears, Thank you very much for your time taking this review. At that time, our parking was fully booked, and, as it is written on expedia.com : " Self parking (surcharge), Parking (limited spaces), Free parking nearby, Parking nearby: reservation is required " A reservation has to be made for the parking. Kind regards, AFFITTACAMERE LUNAMAR

8/10 Good

Ryan

Good location close to the town and train. Room was clean, large and aircon is always great during the summer period. Roma restaurant around the corner does a great breakfast at a good prices too
Stayed 3 nights in Sep 2018
Response from Luca on 8 Sept 2018
Hello, thank you very much for your review, we appreciate it very much, hope to see you again! Kind regards, Affittacamere Lunamar

4/10 Poor

Verified traveller

Very friendly staff but overall disappointing
Start with a good point, the staff is very friendly. The main reason that I booked this place was due to good reviews and the ratings, however, my experience of Affittacamere Lunamar is not quite that so I wonder if I was given a room that has not been previously used by other guests. Being close to the station was good but it was too noisy to open the window for me. Given a room on the 3rd floor without a lift, about 60 steps from the ground. It can be a good exercise but if you have a problem with stairs, you will need to check with the staff beforehand as they seem to have some ground floor rooms. The wardrobe was dusty and I had to wipe it and shower cubicle and toilet need to be refurbished. The design of the bathroom has an inherent fault as there was no way I could use the basin facing straight as the bidet was placed where a person needs to stand. Having said that, perhaps I could, if I don't mind rubbing my legs against the bidet which I am not prepared to do so. There is a rather misleading description of breakfast. It says, 'Free full breakfast'. I wasn't expecting anything grand but when checked in, I was specifically told that it was 'full Italian breakfast' basically one croissant (ok quality), a cup of coffee (good) and an orange juice (not what I would normally consider as an orange juice though). I remember seeing some good reviews on breakfast...hmmm....am I the only one thinking that the description needs to be corrected as 'Free Italian Breakfast'?
Stayed 3 nights in Aug 2018
Response from Affittacamere Lunamar on 2 Sept 2018
Dear Sir, thank you for your feedback. Our free breakfast is typical italian and comprend 1 croissant + 1 coffe or cappuccino + 1 juice but is possible to have an international breakfast with bacon and eggs cheese yogurt and cereals etc with an a little extra cost of 5 euros. All our rooms have a private bathroom regular size... Thank you Affittacamere Lunamar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, amazing staff. clean and nice room
Stayed 2 nights in Aug 2018
Response from Luca on 20 Aug 2018
Hello, Thank you very much for your review, we appreciate it very much, hope to see you soon! Kind regards, Affittacamere Lunamar-Reception Desk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
The room and bathroom are big, the reception guys are very friendly and helpful!
Response from Luca on 6 May 2018
Thank you so much for your review! Regards Affittacamere Lunamar

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Thank you so much! RegardsA ffittacamere Lunamar Reception Desk

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a great price.
Great little place. The Bungalows were almost like a reconditioned shipping container but they were updated nicely. It was in a great location, close to downtown Florence. I have no complaints other than the front desk guy more or less persuaded us into using their service shuttle and strongly discouraged us from driving our rental into the city. Come to find out that where the shuttle dropped you off was further than some available paid parking which would have cost us less and put us closer to heart of Florence. Would stay here again in a heartbeat. Would take my rental instead of the shuttle.
Stayed 1 night in Dec 2017
Dear, we are in La Spezia and not in Florence probably you wanted to review another hotel. Ciao Lunamar - LA SPEZIA

8/10 Good

Euro travel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel convenient to train station
The location could not be better. It is very near train station. It is confusing finding the entrance because it seems two locations have the sign. The one closest to train is not entrance! We were checking in late and if not for a friendly local cafe owner we would not have found it. Also, as others have noted, the keys are super confusing. I understand need for safety but there has to be an easier way than the current system. I went to reception to ask a question, discovered it is not manned but certain hours and if you need something outside those hours, too bad. When I tried to leave reception area to return to room, I became locked inside the gate. No employee was there to unlock gate, I couldn't call anyone. Finally after about 20-30 minutes, I discovered how to get out. There was a typed little sign with instruction but it lost meaning when translated to English. The room itself was clean and fine and location great but for the other reasons, I would not stay here again.
Stayed 2 nights in Sep 2017
Response from Luca Romiti on 14 Nov 2017
Thank you very much for your feedback , it is very important for us. Regards, Luca Romiti

6/10 Okay

Verified traveller

Liked: Staff & service
The staff was super friendly and helpful, the room was overall tidy but the bed sheet was a little bit dirty
Stayed 1 night in Aug 2017
Response from Luca on 27 Aug 2017
Thank you for your review! Regards Luca