Suite, Terrace with Whirlpool Bath | Private spa tub
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Reviews of Hotel Central Park

4 out of 5
Hotel Central Park
4 Avenue Jean Guiton, La Rochelle

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 663 reviews" "
Rating 8 - Good. 168 out of 663 reviews" "
Rating 6 - Okay. 25 out of 663 reviews" "
Rating 4 - Poor. 11 out of 663 reviews" "
Rating 2 - Terrible. 5 out of 663 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Stayed 2 nights in Dec 2023

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kristina

Stayed 1 night in Dec 2023

10/10 Excellent

JOEL

Stayed 1 night in Dec 2023

10/10 Excellent

Clement

Stayed 1 night in Dec 2023

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

xavier

Stayed 1 night in Nov 2023

10/10 Excellent

J. Claude

Stayed 1 night in Nov 2023

10/10 Excellent

Anaïs

Stayed 1 night in Nov 2023

10/10 Excellent

MAITE

Stayed 2 nights in Nov 2023

10/10 Excellent

dominique

Stayed 2 nights in Oct 2023

10/10 Excellent

Thierry

Stayed 1 night in Oct 2023

10/10 Excellent

Michel

Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Stayed 1 night in Oct 2023

10/10 Excellent

Jean Paul

Stayed 1 night in Oct 2023

10/10 Excellent

Sebastien

Stayed 1 night in Oct 2023

10/10 Excellent

Roberto

Stayed 1 night in Sep 2023

4/10 Poor

Yuliya

Travelled with family
Disliked: Staff & service
staff ruined our experience!
Requested early check in, it was one day trop for my nephew's birthday, 19 y.o, the property messaged this will be accommodated. Arrived to the hotel and they said the room won't be ready and they will call me when it it. We had to change our plans. Again it was a special occasion trip. They offered to keep our bags in the storage though. No one called me. We returned to the hotel just before 9 pm and no one was at the reception. we called the reception, we rang the bell. the wait was long, for 20 minutes. We started looking for anither property but out staff was with this hotel. Luckily for us the receptionist appeared and we managed to get in with one card only they issued for us. So when I left the property I had to leave the card for my nephew in the room so he has lights and then I was buzzing the bell from outside and had to wait for a while for the staff to let me in. Also when I was in the shower the was men's hair in the shower base. To add, the 4 stars spa hotels does not have slippers in the room. The hotel is nice but the experience was ruined by its staff!!!!!
Stayed 1 night in Sep 2023

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2023
Response from Mr Marsollier- General Manager on 23 Sept 2023
Dear Diana, Thank you for taking the time to review your stay at our hotel. We are delighted to read that you had a pleasant time in our beautiful city of La Rochelle. We would be more than happy to welcome you back very soon. Best regards

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Chose a stay in La Rochelle randomly, for a few civilised days by the sea (after being landlocked in the Charente with group of friends). A local friend warned us about the town being car hostile, and (especially during rugby tournament) extremely lively at night. We found Central Park just off the city centre, with a local parking (fairly essential if you are driving), and separated from the town by a beautifully maintained park area. Hotel clean, quiet, comfortable, and unostentatious, with a team of professional staff. Excellent breakfast if you want, and informal room service/bar all day. Hammam/spa which we did not use. La Rochelle port/town an easy and pleasant ten minutes paved walk away. Extremely easy place to stay - would unquestionably return another time. Thanks
Stayed 3 nights in Sep 2023
Response from Mr. MARSOLLIER - Director General on 23 Sept 2023
Dear David, What a pleasure to read your comment! Our team works every day to offer you a service and a welcome of impeccable quality, for a memorable stay. We are very proud to discover your complete satisfaction, it is a real pleasure for our team. We would love to welcome you back to our hotel.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay easy to walk to the old port area. Would return again.
Stayed 1 night in Sep 2023
Response from Mr Marsollier- General Manager on 23 Sept 2023
Dear Sharon, Thank you very much for your review and for taking the time to share your experience with us. It is a real pleasure to pamper our dear guests. We are delighted that you enjoyed our beautiful city and our location. See you soon.

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room.
Stayed 1 night in Sep 2023
Response from Mr. MARSOLLIER - General Manager on 23 Sept 2023
Dear Kevin,Thank you for taking the time to share your experience with us on Expedia I am delighted to read that you enjoyed your stay with us. I hasten to share your message with the Central Park team. Sincerely.

10/10 Excellent

FRASER

Stayed 1 night in Sep 2023

6/10 Okay

Christine

Stayed 2 nights in Sep 2023

10/10 Excellent

Stuart

Stayed 1 night in Sep 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
From check in the staff were excellent throughout the stay. Very accommodating and helpful. Good breakfast, and comfortable bed. Room was good, apart from not being able to have the air conditioning below 22 degrees. For me that is too warm at night. Ok during the day, but not for sleeping.
Stayed 2 nights in Aug 2023
Response from Mr.Marsollier- General Manager on 23 Sept 2023
Dear Tim Thank you very much for your review and for taking the time to share your experience with us. It is a real pleasure to pamper our dear customers. We are sorry that you could not find your convenience regarding the temperature of the air conditioning, indeed they are blocked due to environmental standards.See you soon,

6/10 Okay

Alain

Stayed 6 nights in Aug 2023

8/10 Good

ADINA

Stayed 1 night in Aug 2023

4/10 Poor

Paulo

Stayed 3 nights in Jul 2023

10/10 Excellent

ian

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Stayed 1 night in Jul 2023

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and a helpful staff.
Stayed 1 night in Jun 2023

8/10 Good

Steven

Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in Jun 2023

10/10 Excellent

Julien

Stayed 2 nights in Jun 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and excellent staff.
Stayed 4 nights in Jun 2023

10/10 Excellent

nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Moreau

Stayed 2 nights in Jun 2023
Response from M. MARSOLLIER - Directeur général on 17 Jun 2023
Nous sommes ravis que votre séjour fût une réussite ! Et que vous ayez apprécié nos services.Notre équipe est très fière de découvrir votre entière satisfaction : c'est une réelle motivation.Nous serions ravis de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Lorraine

Stayed 2 nights in Jun 2023
Response from M. MARSOLLIER - Directeur général on 17 Jun 2023
Nous sommes ravis que votre séjour fût une réussite ! Et que vous ayez apprécié nos services.Notre équipe est très fière de découvrir votre entière satisfaction : c'est une réelle motivation.Nous serions ravis de vous accueillir à nouveau dans notre hôtel.

8/10 Good

Maria Helena

Stayed 3 nights in Jun 2023
Response from M. MARSOLLIER - Directeur général on 17 Jun 2023
Nous sommes ravis que votre séjour fût une réussite ! Et que vous ayez apprécié nos services.Notre équipe est très fière de découvrir votre entière satisfaction : c'est une réelle motivation.Nous serions ravis de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Julien

Stayed 1 night in May 2023
Response from M. MARSOLLIER - Directeur général on 17 Jun 2023
Nous sommes ravis que votre séjour fût une réussite ! Et que vous ayez apprécié nos services.Notre équipe est très fière de découvrir votre entière satisfaction : c'est une réelle motivation.Nous serions ravis de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Bouchez

Stayed 2 nights in Apr 2023
Response from M. MARSOLLIER - Directeur général on 1 May 2023
Nous vous remercions vivement pour votre appréciation.Notre plus grande satisfaction c'est vous ! Notre travail prend tout son sens lorsque nos clients ont passé un excellent séjour dans notre établissement.

10/10 Excellent

Ha

Stayed 1 night in Apr 2023
Response from M. MARSOLLIER - Directeur général on 1 May 2023
Nous sommes ravis que vous ayez apprécié le service que nous délivrons et nous voulions sincèrement vous remercier

8/10 Good

OA

Stayed 1 night in Apr 2023
Response from M. MARSOLLIER - Directeur général on 17 Jun 2023
Nous sommes ravis que votre séjour fût une réussite ! Et que vous ayez apprécié nos services.Notre équipe est très fière de découvrir votre entière satisfaction : c'est une réelle motivation.Nous serions ravis de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

E

Stayed 1 night in Apr 2023
Response from M. MARSOLLIER - Directeur général on 1 May 2023
Merci infiniment d'avoir pris le temps de laisser cette belle note concernant votre séjour chez nous.En espérant vous accueillir de nouveau pour un futur séjour dans notre établissement, nous vous souhaitons une excellente journée.Bien cordialement,

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from M. MARSOLLIER - Directeur général on 26 Apr 2023
Monsieur, Que dire de plus, à part MERCI pour votre commentaire de votre séjour dans notre établissement. Nous sommes très fiers de découvrir votre entière satisfaction : c'est une réelle motivation pour notre équipe. A très bientôt à l’Hôtel Central Park,

10/10 Excellent

Yoann

Stayed 1 night in Apr 2023
Response from M. MARSOLLIER - Directeur général on 26 Apr 2023
Cher monsieur,Nous sommes ravis que votre séjour fût une réussite ! Et que vous ayez apprécié nos services.Notre équipe est très fière de découvrir votre entière satisfaction : c'est une réelle motivation.Nous serions ravis de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Aurélie

Stayed 1 night in Apr 2023
Response from M. MARSOLLIER - Directeur général on 26 Apr 2023
Chère Aurélie,Toute l'équipe du Central Park vous remercie sincèrement pour votre note.

10/10 Excellent

Damien

Stayed 2 nights in Apr 2023
Response from M. MARSOLLIER - Directeur général on 26 Apr 2023
Un grand merci d'avoir pris le temps de partager votre expérience chez nous Je suis ravi de lire que votre séjour s'est bien passé et je m'empresse de partager votre message avec l'équipe Central Park.

10/10 Excellent

GOUDOUNECHE

Stayed 1 night in Apr 2023
Response from M.Marsollier- Directeur général on 26 Apr 2023
Toute l'équipe du Central Park vous remercie sincèrement pour votre note et votre commentaire. C'est un réel plaisir que de choyer nos chers clients. A très vite,