Lobby

Reviews of NH Logroño Herencia Rioja

4 out of 5
NH Logroño Herencia Rioja
Calle Marques de Murrieta, 14, Logroño, La Rioja

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 303 reviews" "
Rating 8 - Good. 129 out of 303 reviews" "
Rating 6 - Okay. 24 out of 303 reviews" "
Rating 4 - Poor. 4 out of 303 reviews" "
Rating 2 - Terrible. 3 out of 303 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Carl

Stayed 1 night in Jan 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with nearby parking.
Stayed 2 nights in Dec 2023
Response from recepción on 18 Dec 2023
Estimada Kristina Queremos agradecerle el tiempo empleado en hacernos llegar sus comentarios tras su reciente estancia en nuestro hotel. Nos encanta saber que nuestra situación ha resultado de su conveniencia y que ha disfrutado de una grata estancia con nosotros. Esepramos volver a verle pronto de nuevo Un cordial saludo

10/10 Excellent

Elad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from recepción on 23 Dec 2023
Estimado Sr Pinton Queremos agradecerle el tiempo empleado en hacernos llegar sus comentarios tras su reciente estancia en nuestro hotel. Nos encanta saber que nuestra situación ha resultado de su conveniencia y que ha disfrutado de una grata estancia con nosotros. Esperamos volver a verle pronto de nuevo Un cordial saludo Recepción

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Great but Logrono Very disappointing
We have visited 21 cities in Spain and we would rate the Tapas and wine selection in the bars in the bottom 3. Sunday is definitely not the day to arrive into Logrono. The hotel was very good but skeleton staff meaning no room service or bar being open was a small issue for us. The receptionist although polite did not know the area and could not recommend a good restaurant. Logrono was very disappointing as definitely not an area of the best tapas in Spain as claimed. You will not see red wine being drunk in the bars as it is the cheapest and worst of Rioja they stock. The city lacks energy and didn’t really feel this is a place ready to accept tourists. The hotel room was fabulous- spacious and clean. Breakfast good. Parking for oversized vehicles are off site at a free car park a few minutes away. We will come back as after reading so many good things, must have missed something?? Location of hotel excellent. We have visited 21 cities in Spain and we would rate the Tapas and wine selection in the bars in the bottom 3. Not a great amabassador for the wine with poor service and no knowledge.
Stayed 1 night in Oct 2023

10/10 Excellent

Olga E.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Stayed 1 night in Sep 2023

8/10 Good

Charlotte

Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay in Logroño centre
Excellent location in the heart of Logroño.Rooms are bigger than average. Very kindly allowed us to check in earlier than planned. Hotel bar & restaurant closed, not a problem but we were not informed of this prior to arrival. No prices in room for mini bar, 1 very small bottle le of coke was €4. Very minor point but this was double the price of any other hotels on our trip which was disappointing especially considering the bar was closed
Stayed 1 night in Sep 2023

2/10 Terrible

Thomas Ezio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
When we arrived, we were informed that the hotel restaurant was closed for renovation. Had we known this, we would have not stayed here. Also along with our reservation made well in advance, we requested parking. Again when we arrived, were told the parking was full. Lastly, it seems that during our stay the shower was never cleaned. As there was an empty and broken shower gel dispenser in the shower that was never changed.
Stayed 2 nights in Aug 2023

8/10 Good

Anthony

Stayed 1 night in Jun 2023

2/10 Terrible

Debi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Pablo

Stayed 1 night in Apr 2023
Response from NH Herencia Rioja on 20 Apr 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Francisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2022
Response from Recepción on 27 Oct 2022
Buenos dias FranciscoGracias por su tiempo para darnos su opinión que nos ayuda a mejorar en nuestro servicio diario.Esperamos verle pronto en una nueva ocasión.Gracias y un cordial saludoRecepción

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly situated and classy.
I'd forgotten how nice the nh hotel chain is! The room was spacious, the bed luxurious, and all the amenities were very nice. The restaurant and bar are not currently open but (honestly) not needed when you're so close to Calle de Laurel.
Stayed 1 night in Aug 2022
Response from NH Herencia Rioja on 12 Oct 2022
Thank you for staying at NH Herencia Rioja! Your opinion is very important for us.

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great city and excellent location
Stayed 2 nights in Jun 2022

6/10 Okay

Rosa, Santo Domingo

Travelled with partner
Air conditioner was not cold
Stayed 3 nights in Jun 2022

10/10 Excellent

Ana

Stayed 9 nights in Apr 2022

10/10 Excellent

taiwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stat Hotel ✅
Great hotel, clean and polite staff. Also very central. This is my second time of staying at this hotel.
Stayed 1 night in Dec 2021

8/10 Good

juan jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

juan jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rioja Visit
Great place to stay and walking distance from Calle El Laurel
Stayed 1 night in Sep 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Room was very big, clean, and in nice shape. Would definitely stay here again. Great location. Our room was quiet and the blackout shades were completely lightproof.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff were accommodating, and location was great!!
Stayed 1 night in Aug 2021

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was 2 singles not the double booked initially o parking available but later tesolvef
Stayed 1 night in Aug 2021

8/10 Good

J

Stayed 1 night in Aug 2021

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marrisa made the stay
The hotel is centrally located, clean, comfortable and a good sized room. Marrisa on reception could not have been more helpful she made the stay
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

ANGELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but we couldn’t turn down the heating and it was hot!!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, room, nice comfortable bed and lining
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a new clean hotel. Breakfast is very nice. The only thing is they don’t put hair conditioning or hand cream unless you catch the room service and ask it for yourself.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only hotel to stay at in Logroño
The most amazing woman at the front desk Laura , before we even checked in , helped me and got us a reservation at the most spectacular winery tour of our entire vacation ! Amazing. Helped us with parking. Breakfast was amazing. All staff friendly nice and so helpful
Stayed 1 night in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great hotel
Stayed 1 night in Jul 2019

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious, clean and quiet room, with friendly and accommodating staff.
Stayed 3 nights in Jul 2019

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel. Standard service
Stayed 2 nights in Jul 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the price!
Great location in the center of Logroño. Nice bathroom and comfortable bedroom. Only disappointment was lack of any English language TV stations. Secure underground parking nearby. Within walking distance of Calle Laurel - the best tapas bars in Spain!
Stayed 1 night in Jun 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Breakfast Ever!
Two couples (one English, one Spanish) visiting La Rioja region one week-end in October...Logrono is very conveniently located and the town has a lovely old centre with lively bars and restaurants just a short walk from the hotel. Our room was very clean, with comfy beds and spacious bathroom. Efficient air conditioning and windows ensured good sleep. The breakfast was amazing - a huge selection of fruit, cereals, cured meats and cheese, pastries, different breads (with toasting machine), and cooked (we had fried eggs + bacon and poached eggs + bacon), plus a selection of different teas, juices and smoothies, and very good coffee.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tram is directly out front!
Great Location with easy public transportation, easy parking with fee, very clean, exceptional front desk staff and helpfulness.
Stayed 2 nights in Sep 2018

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, nice big room, dated connectivity
Great location, nice staff, good big rooms, all good except for lack of power sockets and connectivity for phones, computers, etc. Unforunately this would put us off staying here again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Fausto, Arlington, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything in the main sightseeing area of Logroño, including historical sites, churches, free museums and exhibitions and a large variety of pintxos bar and famous Rioja wines that provide you with a delightful gourmet experience. Although hotel offers paid parking, only two blocks away you will find a free and safe public parking lot. All the hotel staff were very attentive to our different requests. This is a great and charming hotel to stay. An extra touch, they provide some welcoming drinks at lobby.
Stayed 2 nights in May 2018

8/10 Good

Mrs.Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
great location, exceptional service
Stayed 3 nights in May 2018

8/10 Good

bill, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Nice hotel but shame about the weather. Very expensive due to 2 bank holidays. (6/8 December.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Easy to walk to everything. Room had good amenities although was a bit plain. Would benefit from additional artwork.
Stayed 3 nights in Jun 2017