Lounge

Reviews of The Marine Waterfront Hotel

3.5 out of 5
The Marine Waterfront Hotel
Carretera A Pichilingue Km 2.5, La Paz, BCS

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 551 reviews" "
Rating 8 - Good. 191 out of 551 reviews" "
Rating 6 - Okay. 88 out of 551 reviews" "
Rating 4 - Poor. 37 out of 551 reviews" "
Rating 2 - Terrible. 28 out of 551 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice property but located a long walk from restaurants and shops. Staff are friendly, but the room should have been stocked with more water, cups, coffee to make the stay more comfortable. Beautiful view from our deck but there was bird poop on the chairs, table & floor when we arrived.
Stayed 1 night in Feb 2024
Response from General Manager on 16 Mar 2024
Thank you for sharing your experience at The Marine Waterfront, Patricia. We appreciate your feedback regarding the location, room amenities, and cleanliness. We will definitely take your comments into consideration to improve our service. We are glad to hear that you enjoyed the beautiful view from the deck and that the staff was friendly. We hope to welcome you back soon for a more comfortable stay.

6/10 Okay

Natalie

Stayed 4 nights in Jan 2024
Response from Marine on 7 Feb 2024
Agradecemos sus calificaciones y estaremos trabajando para actualizarnos y seguir siendo su preferencia.

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer on 5 Jan 2024
Estimada Jennifer:The Marine Waterfront Hotel se complace en haberte recibido en nuestras instalaciones, esperamos poderte servir en un futuro no muy lejano.Gracias por tu preferenciaAtentamenteGerente de Ventas

6/10 Okay

Kyoung

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Kyoung on 5 Jan 2024
Estimado Kyoung:The Marine Waterfront Hotel se complace en haberte recibido en nuestras instalaciones, esperamos poderte servir en un futuro no muy lejano.Gracias por tu preferenciaAtentamenteGerente de Ventas

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the Marine Waterfront Hotel because it has good reviews and is within easy walking distance of the scuba dive shop that I used. My room was great, the mattress was comfortable, and the wifi was fast! I really enjoyed the onsite bar and restaurant, but the prices were a little bit high. Since the dive shop was a great choice, the staff at the Marine Waterfront Hotel will be seeing me again!
Stayed 7 nights in Nov 2023
Response from John on 27 Dec 2023
The Marine Waterfront Hotel appreciates your preference and your good comments, we are very happy to have met your expectations and to have been your hosts.We will be happy to serve you again on your next visit, we hope to see you very soon.Happy new yearKind regardsSales Manager

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff was awesome! Very friendly and spoke English very well.
Stayed 1 night in Dec 2023
Response from Vince on 21 Dec 2023
Dear Vince:The Marine Waterfront Hotel appreciates your preference in staying with us, it has been a pleasure serving you.We are very happy with your good comments, we hope to be able to serve you again very soon.Receive our best wishes on these December dates.Kind regardsSincerelySales Manager

2/10 Terrible

Don and Teri

Stayed 9 nights in Nov 2023
Response from Don y Teri on 5 Jan 2024
Estimado Don y Teri:The Marine Waterfront Hotel se complace en haberte recibido en nuestras instalaciones, esperamos poderte servir en un futuro no muy lejano.Gracias por tu preferenciaAtentamenteGerente de Ventas

2/10 Terrible

Ramon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando cambiaron de nombre bajó mucho su servicio y calidad. Durante años avía llegado a este hotel pero ya van dos ocasiones que me dan un pésimo servicio. No pienso regresar
Response from Marine on 7 Feb 2024
Lamentamos su mala experiencia, quiero ponerme a sus órdenes y ofrecerle una noche de cortesía para que pueda comprobar que nos hemos puesto a trabajar para mejorar en nuestras instalaciones y servicios. Julián Arcos.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Pamela on 21 Dec 2023
Estimada Pamela;The Marine Waterfront Hotel agradece tu preferencia al haberte alojado con nosotros, esperamos volver a ser tus anfitriones en un futuro no muy lejano.Recibe nuestros saludos cordiales y nuestros mejores deseos en estas fechas decembrinas.AtentamenteGerente de Ventas

8/10 Good

Alejandro J

Stayed 1 night in Aug 2023
Response from Alejandro on 19 Sept 2023
Estimado Alejandro;Es un placer para The Marine Waterfront Hotel haber cubierto sus expectativas al hospedarse con nosotros, agradecemos mucho sus comentarios y su preferencia al habernos elegido para su estadía, esperamos poderle atender en un futuro no muy lejano.Reciba mis saludos cordiales..!Atentamente Selene García Malpica

6/10 Okay

Ling

Liked: Staff & service
I was surprised by the four star rating. I was expecting more but it wasn’t to my expectation. The room doesn’t have fridge, microwave, and conditioner for hair. The hotel doesn’t have ice machine. We could charge to room when dinning at the restaurant on-site. However, the staffs are friendly and helpful.
Stayed 5 nights in Jul 2023
Response from Dear customer on 23 Aug 2023
We appreciate your stay at The Marine Waterfront Hotel, we are very sorry for your bad experience, we will attend as soon as possible what you tell us, to continue offering the quality service that characterizes us,Regards.

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay with excellent reception, houseke
Comfortable stay with excellent reception, housekeeping and breakfast. Relaxing enjoyable view over marina and sea at front but apparently mountain at rear. Fair-size swimming pool with small hot jacuzzi-style pool.
Stayed 25 nights in Jul 2023
Response from Dear customer on 23 Aug 2023
We appreciate very much your preference in The Marine Waterfront Hotel, and we hope to have you back very soon.

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is polite and attentive. Hotel provides a hearty breakfast, but the line to get your meal is always long.
Stayed 9 nights in Aug 2023
Response from Dear customer on 23 Aug 2023
We appreciate very much your preference in The Marine Waterfront Hotel, and we hope to have you back very soon.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was peaceful and appreciative
Stayed 3 nights in Jun 2023
Response from Dear customer on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in La Paz
We’ve stayed here many times and cannot say enough good things about the staff. They make you feel welcome and at home here. The entire property is very well-kept and rooms are very clean. Definitely our favorite hotel in La Paz.
Stayed 3 nights in Jun 2023
Response from Dear customer on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Ivonne, Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property,
Stayed 1 night in Jun 2023
Response from Dear customer on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Gerry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in May 2023
Response from Dear customer on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

2/10 Terrible

Ryan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirt sinks , showers , floors in room. Unsafe railings on all upper floors. The whole property smells like sewage. Construction going all day by the pool. Besides the noise the pool and staff were nice. Wayyyyy overpriced at $450 a night. It’s worth about half of that
Stayed 2 nights in May 2023
Response from Dear customer on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

8/10 Good

Karen

Stayed 1 night in May 2023
Response from Estimada huésped on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Artemio

Stayed 2 nights in May 2023
Response from Estimado huésped on 13 Jul 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

6/10 Okay

Marcella

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was beautiful! Upon our arrival, we went to the front office to check in and we were very pleased with how quick and easy check in was but once we stepped out and had paid, the receptionist ran up to me and told me that the water and electricity would be cut for 2 hours. This was disappointing especially after we were tired and sweaty from our flight. We went straight to dinner without freshening up. Then we arrived and the water and electricity was back. The next day, the same thing happened except we were not even informed that we would once again have no electricity or water. This was very disappointing because it was a hot day and we wanted the AC on. When we angrily went to the reception, she practically said there was nothing they could do. Our stay would have been great if it was not for these issues.
Stayed 3 nights in Mar 2023
Response from Estimado huésped on 15 Apr 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

4/10 Poor

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Estimado huésped on 15 Apr 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay there. Breakfast was wonderful! The parakeets were fun except for at 5:30 in the morning. I would definitely stay there again.
Stayed 2 nights in Mar 2023
Response from Estimado huésped on 15 Apr 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to see the sunset .
Stayed 1 night in Mar 2023
Response from Dear customer on 15 Mar 2023
Dear guest, we appreciate your preference in The Marine Waterfront Hotel, we hope to have you back very soon.Grettins.

10/10 Excellent

Lamphone

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Estimado huésped on 15 Apr 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Marcos

Stayed 1 night in Feb 2023
Response from Estimado huésped on 3 Mar 2023
Gracias por su preferencia en The Marine Waterfront Hotel; Esperamos tenerle de vuelta muy pronto.Saludos.

6/10 Okay

Dora L De La

Travelled with group
Liked: Staff & service, amenities
Tge swimming pool was in repair.. elevator very slow.. I’m sure once it is fully remodeled will be excellent! I will stay again.
Stayed 5 nights in Feb 2023
Response from Dear customer on 3 Mar 2023
Thank you for your preference in The Marine Waterfront Hotel; we hope to have you back very soon.Best regards.

10/10 Excellent

Clark

Stayed 1 night in Feb 2023
Response from Dear customer on 15 Mar 2023
Dear guest, we appreciate your preference in The Marine Waterfront Hotel, we hope to have you back very soon.Grettins.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good for one night
Be sure to check their website prior. I booked for the hot tub, but the entire hotel is going under renovations. Closed were the pools, affordable restaurant. I’m sure it will be nicer once the work is complete. My door handle was loose, but had a deadlock, one sheet set has black streaks, the bathroom door looked kicked in. Bed was comfy and served it’s purpose. Ask for at least a 2nd floor room with a view. Next time, I’d pick something closer to el centro.
Stayed 1 night in Feb 2023
Response from Estimado huésped on 16 Feb 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The marina is beautiful! Breakfast was included and was absolutely fabulous! The breakfast staff were very attentive!!The only thing was the pool was being renovated and was not available for our whole stay unfortunately! The hot tub was available but only available at night due to construction on the pool.
Stayed 6 nights in Jan 2023
Response from Estimado huésped on 16 Feb 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

6/10 Okay

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Closed
We picked this hotel specifically because the pool looked amazing. It was closed and under construction our entire stay. We got no notice of this.
Stayed 5 nights in Jan 2023
Response from Estimado huésped on 16 Feb 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place place to stay for short term
Response from Estimado huésped on 16 Feb 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great. It was easy access to the town of LaPaz and out to the golf course. It was nice being on the Marina
Response from Estimado huésped on 16 Feb 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

sidney

Liked: Staff & service, amenities, property conditions & facilities
I’ve place on the docks
Response from Estimado huésped on 16 Feb 2023
Buen día estimado huésped, agradecemos su estancia en The Marine Waterfront Hotel, esperamos tenerle de vuelta muy pronto.Saludos.

8/10 Good

sidney

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Estimado huésped on 16 Feb 2023
Buen día estimado huésped, agradecemos su estancia en The Marine Waterfront Hotel, esperamos tenerle de vuelta muy pronto.Saludos.

6/10 Okay

Wayne

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Estimado huésped on 16 Feb 2023
Buen día estimado huésped, agradecemos su estancia en The Marine Waterfront Hotel, esperamos tenerle de vuelta muy pronto.Saludos.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifle place

6/10 Okay

John

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2022

8/10 Good

Angeles Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Rooms size convenient but small closet m. Water in the pool TOO COLD. We did not swim.
Stayed 3 nights in Dec 2022

10/10 Excellent

David

Stayed 8 nights in Nov 2022

4/10 Poor

Keith

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unsanitary
Got food poisining all 8 people from restaurant meal. 8 of 10 of us had the hamburger in the afternoon and woke up super ill. Toilets on bottom floor plugged 6 times, common bathroom behind front desk was plugged. The place needs to be more sanitary to improve my scores. This property could be great.
Stayed 2 nights in Nov 2022

6/10 Okay

neil thomas

ok
Stayed 1 night in Oct 2022
Response from Dear customer on 29 Oct 2022
Dear guest, we are very sorry for your dissatisfaction, please let us know your dissatisfaction.Regards.

10/10 Excellent

James leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I have nothing but positive comments for every aspect at the hotel
Stayed 2 nights in Oct 2022
Response from Dear customer on 17 Oct 2022
Thank you for your preference and trust in The Marine Waterfront hotel, your comments are very important to us; We hope to have you back very soon in the beautiful city of La Paz, and to be your hosts again.Best regards.

10/10 Excellent

Diana

Stayed 1 night in Oct 2022
Response from Estimada huésped on 13 Oct 2022
Gracias por su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Con vient with a friendly staff. The amenities were also good.
Stayed 1 night in Oct 2022
Response from Dear customer on 4 Oct 2022
Thank you for your preference for The Marine Waterfront, your feedback is very important to us; we hope to have you back very soon.Best regards.

2/10 Terrible

william

Stayed 1 night in Sep 2022