Ratings based on 115 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Terrible rooms

Posted 21-Aug-2017
Pros: Lunch
Cons: This hotel should be aliminated from the list for not standing to its own policy! It cannot be that a respectful hotel will behave the way it did!!
As we reached the hotel and got our room, a terrible smell welcomed us and we asked to move to another room. we've searched for a better rom but all the rooms had a very bad smell, so we checked out. needless to say that we didn't stay more than 3 hours at the hotel, according to the hotel policy, if you cancel your booking you'l be charged only for the first night. However, the hotel refused to refund the rest of our money which we paid (for 3 nights!!!).
Comment from Hotel Management
26-Aug-2017 by Hector Salinas, Hotel Management
Dear Guest, Thank you very much to write us. Please if you contact to Expedia Customer service, there were a % refund agreement. Also we are going to writte them to conctact you. Once more sorry for the inconvenient. Regards
1 out of 5
by A verified traveller from Puerto Rico

Staff not helpful

Posted 17-Aug-2017
I reserved mistakenly my stay. I reserved the wrong month. I call the hotel and thay didn't helped me at all.
Comment from Hotel Management
26-Aug-2017 by Hector Salinas, Hotel Management
Mr. Pedro, Thank you for write us. We are going to check you reservation. Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2017
Excellent place to stay in La Paz, very good rooms, friendly hotel staff and they even gave us a launch box with the breakfast because we were leaving early in the morning.
Comment from Hotel Management
07-Jul-2017 by Hector Salinas, Hotel Management
Dear Guest, Thank you very much for your time lo leave your opinion. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel, great location in La Paz

Posted 21-Feb-2017
Pros: Location and rooms.
Cons: Everything good
Location: Good location in San Miguel
Good hotel, clean, good rooms, space and amenities. Friendly personal.
Comment from Hotel Management
27-Mar-2017 by Hector Salinas, Hotel Management
Thank you for your opinion. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 19-Feb-2017 on Orbitz
Locate in the safe area. Big and clean room. Staff are nice and helpful.
Comment from Hotel Management
27-Mar-2017 by Hector Salinas, Hotel Management
Thank you for your review. Best Regards.
4 out of 5
Recommended
for Everyone
by A verified traveller from Asuncion, Paraguay

One night stay

Posted 12-Feb-2017 on Orbitz
Pros: The rooms, air conditioning, restaurant and staff.
Cons: Ice in Rooms or floors.
Nice for business trip, excelent and affordable restaurant and good breakfast
Comment from Hotel Management
27-Mar-2017 by Hector Salinas, Hotel Management
Dear Francisco, Thank you for your opinion. Regards.
5 out of 5
by Marco

Home away from home!

Posted 18-Jan-2017 on Hotels
Fourth or fifth time staying here. Not the best hotel in town, but likely a close second or third. Staff is by far the best! I had an18-person dinner at their restaurant, and everyone commented on the great food, bolivian wine and service. This is my home away from home while in La Paz!
5 out of 5
by A verified traveller from Yorktown, VA

Great La Paz place to stay

Posted 04-Sep-2016 on Hotels
Short but enjoyable. Nice sized room. Working area (desk) not the best. had to use the round table normally used for eating
5 out of 5
by Miguel from Miami Beach

Space and comfort in La Paz

Posted 31-Aug-2016 on Hotels
My room (really, an apartment with a living room/dining room and two bedrooms) was great.
Comment from Hotel Management
12-Jan-2017 by General Manager, Hotel Management
Mr. Miguel. Thanks for your nice opinion. Best Regards.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jul-2016 on Hotels