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Reviews of La Concha Beach Hotel & Club

3 out of 5
La Concha Beach Hotel & Club
Km 5 Carretera A Pichilingue, La Paz, BCS

Reviews

7.4

Good

Rating 10 - Excellent. 267 out of 1003 reviews" "
Rating 8 - Good. 342 out of 1003 reviews" "
Rating 6 - Okay. 213 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 80 out of 1003 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service
Our room 1075 reeks of bad mold and mildew. Several others at the pool today made the same comments. Our noses are running and coughing in the room and we are fine when we leave the room.
Stayed 1 night in Apr 2024
Response from Thank you on 8 Apr 2024
good day,In advance we appreciate his comments and we regret what happened in his room, we will transfer him to the corresponding area for follow-up.Once again we appreciate your preference and we hope to see you soon at this your home La Concha Beach Hotel Club

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This was a great location, beautiful scenery. My mom said her bed had sand from the prior guest. I would suggest better cleaning regulations. Otherwise, its a great option
Stayed 1 night in Apr 2024
Response from Thank you on 10 Apr 2024
Thank you for your comments, these help us improve, we will pass the information to the corresponding area.We hope to see you soon.kind regards

6/10 Okay

Ivette

Travelled with partner
Liked: Cleanliness
Es un lugar tranquilo y agradable, un poco descuidadas las habitaciones, por ejemplo, el baño tenía la cortina muy corta y cuando te bañabas todo se mojaba. También el staff era muy amable pero muy lento.
Stayed 1 night in Mar 2024

8/10 Good

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great. The only down side is I wish they open before 8am for coffee or breakfast.
Stayed 5 nights in Mar 2024
Response from gra on 1 Apr 2024
Thank you for your comments, We appreciate you very much, you help us improve

8/10 Good

Wesley

Travelled with family, Travelled with group
Liked: Staff & service, amenities
This property is perfect for those who like to fish and enjoy some beach/pool time. The property is older but improvements are being made. The staff is exceptional and the food was fantastic.
Stayed 5 nights in Mar 2024
Response from Thank you on 28 Mar 2024
Thank you for your comments, we hope to see you soon.kind regards

10/10 Excellent

tonya

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Gracias on 1 Apr 2024
Agradecemos su preferencia, la esperamos pronto

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities
It’s noticeable that the hotel has many years, but the surroundings, being by the beach, the outdoor facilities and the great food makes it worth it.
Stayed 1 night in Mar 2024
Response from Gracias on 18 Mar 2024
Good day,We appreciate your comments, they help us improve our services.Kind regards

8/10 Good

Aurora

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Staff was really nice Alex, Daniel, Norma, Joseph, Jorge, the guys at the restaurant. Lourdes the cleaning lady. The property is in a great spot, it needs a huge remodel, everything is pretty old and falling apart in the rooms. They really need it. It could be a wodnerful spot again.
Stayed 3 nights in Mar 2024
Response from Gracias on 15 Mar 2024
Thank you for your comments, we appreciate each one of them as they help us to continue improving.We hope to see you soon

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city and bay, the beach was convenient and clean. I will recommend to my friends!
Stayed 4 nights in Feb 2024
Response from Thank you on 21 Feb 2024
Thank you for sharing your experience at Hotel La Concha Beach Resort, Charles! It's great to know that you enjoyed the location, the beach area and the cleanliness. We hope to see you back soon so you can enjoy an even more beautiful sunset.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Dawna

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

2/10 Terrible

christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath in bad condition-room smell bad- wait to long to get any service- towels in bad condition- no elevator- old construction-
Stayed 3 nights in Feb 2024
Response from Thank you on 15 Feb 2024
We appreciate your preference and comments as it helps us improve, we hope to have you back and improve your experience.kind regards

6/10 Okay

Shelley

Liked: Cleanliness, staff & service
La Concha is in a great location and has two good restaurants adjacent. My room was basic (no coffee maker) and the bedding and towels were worn, but the view of the swaying palms was pleasant and I enjoyed the small deck with screen door that allowed fresh air into the room.
Stayed 2 nights in Feb 2024
Response from Thank you on 15 Feb 2024
Good dayWe appreciate her preference, we hope to see her soonkind regards

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, great beach deck and patio
Stayed 2 nights in Feb 2024
Response from Thank you on 6 Feb 2024
Thank you for your review, Spencer. We're glad you enjoyed the amazing food and the great beach deck and patio at Hotel La Concha Beach Resort.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
All was fine
Stayed 1 night in Jan 2024
Response from Thank you on 15 Feb 2024
Good daythank you for your comments we hope to see you soonkind regards

10/10 Excellent

Ramiro

Stayed 5 nights in Jan 2024

6/10 Okay

shengchang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Iain

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A Grand, But Faded, Old Beach Hotel
The hotel is in a nice location on a semi-private beach. The public areas, such as the pool and bar, are quite nice and well-kept. What brings the hotel down are the shabby rooms with broken electrical fixtures, non-existant WiFi in their “WiFi Hotspots”, and frayed and threadbare sheets and towels. And the ridiculously high price they are asking for it. The exterior of the hotel looks like it was once a grand hotel that has been through a couple of hurricanes too many! There are better options for the money in La Paz. That having been said, it was very convenient to stay at for access to The Cortez Club next door, who are a very good snorkeling, diving, and fishing outfit to go on an adventure with. We stayed for 1 night as we went out on an excellent adventure the next day, a combination trip of snorkeling at the San Rafaelito Sea Lion Colony, a lunch stop at Playa Ballandra, and then the chance to snorkel with Whale Sharks. This activity was so amazing that it was worth putting up with 1 night in the La Concha Hotel.
Stayed 1 night in Dec 2023
Response from Thank you on 15 Feb 2024
Good dayWe appreciate your comments as they help us improve. We hope to welcome you back to our hotel.kind regards

4/10 Poor

Ian, Reseda

Travelled with partner
Disliked: Amenities
The outdoor amenities, such as the bar and pool are beautiful and well cared for. The rooms however suck. Our room smelt of sewage, it you are over 5ft 9ins your feet hang over the edge, they offer no coffee in the room, Over all I give the room 2 out of ten.
Stayed 1 night in Dec 2023
Response from Thank you on 1 Jan 2024
Dear guest, Thank you for your comments, they help us improve.best Regards

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, nice pool, good restaurant and beach is nice also, but the room had an unpleasent odor in the bathroom and the towels were clean but old. Service is good in general, the hotel could be in better condition.
Stayed 3 nights in Nov 2023
Response from Thank you on 20 Dec 2023
Good day,We appreciate your comments, they help us improve. We will pass your observation to the corresponding area for follow-up.Kind regards

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Photos on the website do not reflect what you will get. The resort is old and it shows. The room was not cleaned properly and there was no mini fridge. Staff were very nice. For what you pay it’s not worth it in my opinion.
Stayed 4 nights in Nov 2023
Response from Gracias on 30 Nov 2023
Lamentamos mucho el inconveniente. Tendremos en cuenta sus comentarios para ofrecer una mejor experiencia a nuestros huéspedes. Agradecemos mucho su opinión.

10/10 Excellent

Ann

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly people, good security!
Stayed 1 night in Nov 2023
Response from Thank you on 13 Nov 2023
Thank you very much for your comment, we appreciate it. Best Regards.

6/10 Okay

Oliver

Travelled with family
Stayed 5 nights in Nov 2023
Response from Thank you on 13 Nov 2023
Thank you very much for your comment, we are constantly working to improve our service.Best Regards

10/10 Excellent

ROSA, North Vancouver

Stayed 1 night in Nov 2023
Response from Thank you on 30 Nov 2023
Muchas gracias por tu comentario

8/10 Good

Julian

Travelled with partner
While we enjoyed the quiet & peacefulness of the area, the decor of the hotel was very aged. We couldn’t figure out if they were going for a rustic look or simply outdated!! The rooms could sure use some upgrades as our A/C unit didn’t work in our first room, so they moved us to another room with no issues. Due to the recent hurricane, beach was closed & swimming in bay was prohibited. The staff however was quite helpful and pleasant with our needs. Overall, if you’re looking for a peaceful place, this is for you, but if you prefer modern amenities, this isn’t it!!
Stayed 4 nights in Oct 2023
Response from Thank you on 1 Nov 2023
Improving our service is one of our main concerns, we really appreciate your feedback. Thank you

2/10 Terrible

Seth

Travelled with family
Disliked: Amenities, property conditions & facilities
Prices to high for the hotel quality. It was a huge cockroach in the room. The towels too old, broken and frayed. Room smells like dirty and the toilet too. To be honest I would never go back.
Stayed 2 nights in Oct 2023
Response from Gracias on 14 Nov 2023
Agradecemos mucho su comentario, estamos en trabajo constante para mejorar nuestro servicio. De antemano nos disculpamos por los inconvenientes durante su estancia.

2/10 Terrible

Faviola

Disliked: Cleanliness, property conditions & facilities
The room is too ugly for the price
Stayed 1 night in Oct 2023
Response from Gracias on 27 Oct 2023
Gracias por tomarte la molestia de dejarnos un comentario, trabajamos continuamente para crear buenas experiencias para nuestros clientes y lamentamos oír que no hemos acertado contigo, de antemano nos disculpamos por las molestias.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great all around
Stayed 3 nights in Oct 2023
Response from Thank you on 25 Oct 2023
We appreciate your comments. Thank you.

10/10 Excellent

Brenda

Travelled with group
Liked: Staff & service, property conditions & facilities
Get away!
We enjoyed the beach and water, the beds are very firm. We will stay again.
Stayed 3 nights in Sep 2023
Response from Thank you on 16 Oct 2023
Thank you for sharing your experience. We really appreciate it.

6/10 Okay

Ching

Business traveller, Travelled with partner
The hotel sits right by the water but my ocean view room has only partial ocean in view. The beach is very rocky and not easy to get in and get out. My friend’s foot got cut by sharp rocks. The refrigerator in my room was missing and leaving a big raw hole in the desk furniture. The cleaning crew took the dirty bath towels away but left no clean towels in the room. The clean crew also didn’t make the bed and took the garbage bags out of the room. The most frustrating thing about this hotel is the very unstable wifi. Most of the time, the wifi doesn’t exist and work. The only two good things are AC in the room works well and the restaurant food was very decent. I wouldn’t recommend this hotel for business travelers.
Stayed 3 nights in Oct 2023
Response from Thank you. on 10 Oct 2023
Hello Mr. Ching, Thank you for taking the time to leave us a comment, we continually work to create good experiences for our customers and we are sorry to hear that we have not been successful with you, we apologize in advance for the inconvenience and we greatly appreciate your comment to improve in the future.

8/10 Good

Gena Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and casual swimming beach
Stayed 1 night in Oct 2023
Response from Thank you on 10 Oct 2023
Thank you very much for sharing your experience with us. -Hotel La Concha Beach & Club

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Great food, pretty views.. the property is dated but nice enough.. the beach is rocky for my taste.. this isn't a business hotel, really just for leisure
Stayed 4 nights in Oct 2023
Response from Thank you on 10 Oct 2023
Thank you very much for sharing your experience with us.

2/10 Terrible

Clemente

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best place to stay!
The hotel is very run down and the room was even worse. There was a bad smell! Not worth the money paid to stay here. The only plus was the location with nice sitting area by the beach.
Stayed 3 nights in Sep 2023
Response from Thank you on 10 Oct 2023
Hello Clemente, Thank you for taking the time to leave us a comment, we constantly work to create good experiences for our customers and we are sorry to hear that we have not been successful with you, we apologize in advance for the inconvenience and we greatly appreciate your comment to improve in the future. -Hotel La Concha Beach & Club.

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to visit
Stayed 3 nights in Sep 2023
Response from Thank you on 10 Oct 2023
Thank you very much for sharing your experience with us.

2/10 Terrible

Lupita

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Mala experiencia, mala actitud por el problema de Los Gatos, de una suite q había adquirido, me mandaron a una normal y no me regresaron la diferencia de precio
Stayed 3 nights in Sep 2023
Response from Gracias on 16 Oct 2023
Gracias por tomarte la molestia de dejarnos un comentario, trabajamos continuamente para crear buenas experiencias para nuestros clientes y lamentamos oír que no hemos acertado contigo, de antemano nos disculpamos por las molestias y agradecemos mucho tu comentario para mejorar en un futuro.

6/10 Okay

Tamoi

Travelled with family
No Frigerator to store water. They left 2 bottles of water sitting on a dresser. No upgraded rooms. Asked front desk if they were offering any welcome drinks. Front desk told me that was in my discount.
Stayed 1 night in Sep 2023
Response from Thank you. on 10 Oct 2023
Hello Mr. Thompson, Thank you for taking the time to leave us a comment, we continually work to create good experiences for our customers and we are sorry to hear that we have not been successful with you, we apologize in advance for the inconvenience and we greatly appreciate your comment to improve in the future.

6/10 Okay

Jose

Travelled with family
Disliked: Property conditions & facilities
Hotel was conveniently located close to The Malecon. Has a private beach. The issue we had were the towels. They were old and smelly. Definitely NEED TO GET NEW TOWELS FOR THE ENTIRE HOTEL,
Stayed 2 nights in Aug 2023
Response from Thank you on 10 Oct 2023
Thank you very much for sharing your experience with us.

2/10 Terrible

Jorge

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Instalaciones muy viejas. Habitaciones descuidadas. Puertas que tienen problema para cerrar/abrir. Cortina de baño rota, sin amenidades (cafetera, vasos, caja de seguridad) Baños de la alberca sucios, maneral roto, playa sucia Muy caro para el tipo de hotel. No volvería Jamás
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Disliked: Property conditions & facilities
The worst experience! Don’t go here!
Stayed 2 nights in Aug 2023

8/10 Good

Sarah

Travelled with group
Liked: Staff & service, room comfort
Focus on the location and outside amenities
La Concha Hotel is located in a prime area of La Paz. It's a quick drive to Playa Tesoro, Balandra, or Tecolote which made getting to the beach for the day easy. It's also a quick drive into town if you want to leave the hotel resort for a meal. The bar/restaurant at the hotel were absolutely fine, plenty of servers made the wait times short and mostly everyone spoke English. If you didn't have a car, you'd be absolutely fine with the amenities at the hotel, especially with the Cortez Club and SeaSide Restaurant on the same beach. The negatives about La Concha Hotel are the rooms themselves, they are a bit rundown and outdated for some people's liking. The balconies are tiny unless you have the penthouse suite. I booked a Junior Suite and it was a big room, but the standard size rooms feel small. There is AC in the rooms, but no safe inside the rooms which was a first for me in Mexico. Definitely worth sacrificing some updates of this hotel to have a gorgeous private beach with cabanas to sit at (including chairs and shade) all day and relax. Snorkeling right out front was amazing too. This was my second time to La Paz and first at La Concha - I'd certainly stay again and only in a Junior Suite or bigger/better.
Stayed 3 nights in Aug 2023
Response from Thank you on 10 Oct 2023
Thank you very much for sharing your experience with us.

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience at this hotel
Overpriced, dirty, no parking, and old. I do not recommend anyone to stay at this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean great service older but nice love the beach this hotel has, easy to taxi out to town or Uber but takes 10 to 15 minutes to get there Restaurant great service and good food
Stayed 4 nights in Jul 2023

2/10 Terrible

Luis

I don’t reserve one room in this hotel, sorry I truck I talk to Police
Stayed 1 night in Jul 2023

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach and walking distance to fine dining restaurant
Stayed 5 nights in Jul 2023

8/10 Good

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s and old hotel with old furnished and decorated rooms, but it was a really nice accommodation, breakfast was surprisingly good at the restaurant

10/10 Excellent

EDGAR

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo bien excepto por la mala actitud de la recepcionista, si la cambiaran, mejorarían la experiencia completa, es la primera impresión del hotel y puede cambiar toda la perspectiva.
Stayed 1 night in Jul 2023

8/10 Good

Charles

Stayed 1 night in Jul 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property it self it’s pretty outdated. 1980s best. Only reason I give it a 3 stars is because the beach area is very nice and convenient, right on the property one of the nicest beaches. One dislike I regards to the beach club is that they push consumption to the hotel guest and they allow other people from the street to use the palapas. The staff of the beach area are checking that hotel guest don’t bring their own food or drinks, they push for hotel consumption on top of you paying for your stay.
Stayed 5 nights in Jul 2023