Ratings based on 329 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Very Quiet

Posted 10-Mar-2017
It's obviously off season. The hotel was fairly empty. However the room was fabulous with a great view of the bay and the service was impeccable. The only issue isn't the hotel. But rather it was quite a bit cooler than we expected in march in la Paz.
Comment from Hotel Management
29-Apr-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely Eduardo Herrera General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Coventry UK

Excellent value . A bit of training needed

Posted 02-Mar-2017
Pros: Location and facilities
Cons: Staff training
Location: Whale watching plus La Paz - laid back interesting city that represents the best of Mexico
Service generally excellent (reception, cleaning , concierge) but pool side , waiters ( pool side breakfast and laundry not sharp enough. Restaurant good and nearby Italian excellent . Breakfast limited and not attractive . Did have a problem when my bank rang to say that the hotel had tried to charge my card immediately on arrival . Hotel blamed bank but on return the attempt was confirmed However all in all excellent value Good location, facilities and standards
Comment from Hotel Management
09-Mar-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

We'll be back!!

Posted 23-Feb-2017
Awesome staff, great pools and wonderful beach. The facility is well maintained, clean and in a fantastic location. This hotel was a pleasant surprise!!
Comment from Hotel Management
09-Mar-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo

Great location, super attentive staff

Posted 23-Feb-2017
The hotel is on a beach and within walking distance of the tourist zone but still is quiet. The staff was super attentive, friendly and remarquable by their focus on client needs. Well kept and well groomed site. An upper pool was always quiet for those wanting to read and rest. The food was good. The Saturday night music and danse show was excellent and very professional. Maybe not the most luxurious hotel around but very very clean, nice pools and beach access and super staff from the cleaning team to restaurant and pool to reception.
Comment from Hotel Management
09-Mar-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Feb-2017
This is a nice resort, I liked the location just out of the main central Malecon area. It has a good restaurant on site is next to the Azul Marina and a golf course. It is not new, but in good shape, clean and the staff was great.
Comment from Hotel Management
09-Mar-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from AZ

Beautiful Hotel with great amenities

Posted 22-Feb-2017
Pros: I liked the pool and the food. The staff was also great.
Cons: Guests move around in golf carts. It would be nice to have special sidewalks to strall.
We had a great experience at this hotel. The staff is very friendly and always concerned for our well-being. The pool was great, eventhough the weather was cold, the pool temperature was really warm. The food at the Steinbecks restaurant was extraordinary. The beach club is really nice with a private pool, bar and beach.
Comment from Hotel Management
09-Mar-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely General Manager
5 out of 5
by Gary

Great stay and the beach club area is fantastic.

Posted 15-Feb-2017 on Hotels
We had a really great stay at the CostaBaja. Hotel was in great condition and the beach club was a fantastic place to spend the day, lovely pool and hot tub with great drink and meal service. Perhaps the only negative is that it is $7 US to catch a taxi into town but they have a shuttle that runs about 8 times a day. There are three restaurants in addition to the hotel restaurants that are decent a d very walkable.
Comment from Hotel Management
17-Feb-2017 by General Manager, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely Eduardo Herrera General Manager
5 out of 5
by natalie

Posted 15-Feb-2017 on Hotels
I love Costa Baja, this was my third stay and it never disappoints. The staff is so friendly and helpful. The resort is really amazing, the beach club pool and bar is great. Being next to the marina with excellent restaurants is a huge bonus. the rooms are modern and clean. the spa is really good but has no view. only thing I can think of to make it better would be an adult only Jacuzzi. The onsite restaurant Steinbeck's has been amazing on other trips, this time the food was not good at all. 3 of 4 meals were terrible, fatty gristle steaks and fishy fish.
Comment from Hotel Management
17-Feb-2017 by General Manager, Hotel Management
Dear Natalie Thank you for your third visit. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely Eduardo Herrera General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Great R&R retreat!

Posted 22-Jan-2017
Very pleased with the resort. Exceeded our expectations. Will definitely return to this resort and La Paz.
Comment from Hotel Management
24-Jan-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with lovely beach and beach club.

Posted 13-Jan-2017
Pros: Beautiful hotel and grounds. Rooms large and well appointed. Golf course is stunning but extremely challenging.
Location: Although out of town, you have access to two restaurants on site and 4 within 10 min walk at the marina and beach club.
Had a wonderful time enjoying the beach, golf course and lovely restaurants.
Comment from Hotel Management
17-Jan-2017 by Eduardo Herrera, Hotel Management
Dear Guest I appreciate the opportunity to be your host. Your comments are very important and allows us to improve our service, I appreciate your time and your comments will be shared with all employees. I hope to have the opportunity to welcome you on your next visit. I remain at your service. Sincerely Eduardo Herrera General Manager