Ratings based on 135 verified reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 14-May-2019 on Hotels
4 out of 5
by a verified traveller

Wonderful location.

Posted 26-Feb-2019 on Hotels
Wonderful location and excellent food both dinner and breakfast. Only down side bar not open so had to use the cafeteria next door.
4 out of 5
by a verified traveller

Fantastic Hotel and Views

Posted 19-Jan-2019 on Hotels
I stayed here for 2 nights to do some star photography and it was perfect for it. The weather conditions weren’t perfect for star photography but I got some decent images. It’s literally across the road from the Roques de García. A 5 minute walk from hotel entrance. Parking got busy during the day due to tours, but managed to park across the road. Cable car station is 3 miles away - a short drive. Hotel room was big, comfortable with a massive bed (all for me). The bar served hot drinks till quite late (a must after photographing stars in -1°C). Restaurant food isn’t the best, some of the food came out cold. I did half board due to no other places in the area. The menu was quite old fashioned Spanish. Was ok for a couple of nights. Don’t expect to find any other cuisines on the menu though! Breakfast was continental and pretty decent. Would come back again for a couple nights (in summer to get that best stars at night)
2 out of 5
by a verified traveller

Unproffesional,poor service

Posted 07-Jan-2019 on Hotels
I bought an overnight stay for my Daughter and her partner for xmas ,a double superior room was purchased online but when they arrived they were given a tiny twin room, having viewed this they immediately went to reception to complain, luckily i had printed off what i had purchased , so my daughter showed the girl on reception an told her it was booked online, to which the girl replied that the information online doesnt always get through to the hotel ???? when my daughter asked why have it advertised online then ? she was given no answer, asked for the correct room and were subsequently moved to a totally different room, much bigger with a large double bed. just what i had booked and paid for! So was the hotel just trying to book a superior double room to someone else to make a few quid?? All very annoying,and not impressive. On a brighter note the food was excellent.
5 out of 5
by a verified traveller

Posted 11-Dec-2018
Very secluded, quiet escape in the mountains. This is a perfect location for stargazing!
5 out of 5
by a verified traveller

perfect location for star gazing

Posted 03-Dec-2018 on Hotels
The hotel is inside the ancient volcano crater (not the top peak) which means it’s a perfect base for walking around the huge Mount Teide national park. There are amazing trails right on the door step. Plus you are only a few minutes drive from the cable car to the top, giving you ample opportunity to beat the queues. Venture out after dark and see the stars with no light pollution. The drive up is twisty in places but the road has a brand new surface on it. The hotel itself was built in the 1920s and has an alpine feel about it. The staff were great and always willing to help. The hotel room was spotless, and views out of the windows were amazing. 5stars all round from us.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 02-Dec-2018 on Hotels
5 out of 5
by a verified traveller

Good location for mount Teide

Posted 22-Nov-2018 on Hotels
Very good location if you want to go mount Teide. But not many local shops around. Staff are nice and friendly. Good value for money.
5 out of 5
by a verified traveller

A perfect stay in Tenerife Parador by Teide.

Posted 18-Nov-2018 on Hotels
The location is perfect for a keen walker and photographer With spectacular sunrises and sunsets viewed from my room that was very comfortable. Early morning walks after amazing sunrises were then possible in peace before the coaches arrived.
5 out of 5
by a verified traveller from Israel

Posted 18-Oct-2018
Unique location in the El Teide National Park. Beautiful views all around. Some walks right from the hotel. Nice rooms, clean and well lit. A bit pricy but a great place to stay!