Ratings based on 2,158 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from england

Nice, but over priced with lots of extra charges

Posted 18-Sep-2017
Check in was easy, but given an exec room overlooking a building site, with noise. We moved to a disabled room. Smaller, clean but with a very high loo (I'm 6ft and could barely touch the floor). The courtesy boat was not a courtesy after all, and charged 6 euros for crisps that accompanied our drinks. For such a nice hotel the room walls are very thin and you can hear everything the neighbours do. Not good for almost 400 euros a night and I would not recommend this hotel Would not recommend this hotel.
1 out of 5
by A verified traveller from London

Terrible time there

Posted 15-Sep-2017
Pros: The reception staff were polite.
Cons: yes the service and also the housekeeping.. disgusting experience really disgusting.
Location: The nearest supermarket was 15 minutes walk away, wasn't large so didn't have big range of products. The girl that worked there was pretty rude also.
d a Terrible time there, firstly although the windows were closed there were mosquitoes there one after another. The condition of there rooms needed updating, we had two triple rooms. We had an incident where someone came into our room and used our toilet and didn't flush they also dirtied up the wash basin and caused the plug hole not to work. I had to call someone to come and fix it, it was a disgusting experience. Although I complained, no management came to talk to me about it. Disgusting, really disgusting. Even when we checked out not a sorry or anything from anyone.. did we enjoy our stay No. Also as there were a shuttle service some of the shuttle boats were very dirty the ones with plastic seats were filthy. Also it was impractical as there were nights where there were storms and so if you missed the boat you don't know if there were any other to take you back because of the thunder and lightning. Also check the minibar as when we arrived the minibar in both rooms were not fully stocked so they may have charged us if we had not brought it to their attention asap.
4 out of 5
Recommended
for Everyone
by A verified traveller

Holiday in Venice

Posted 15-Sep-2017
Overall this is a lovely hotel and have stayed here twice now. It is set in an ideal location away from the hustle and bustle of Venice. My only complaint is the charge of water at 6 euros a bottle and the cover charge for lunch when we wanted to just sit on the soafas and have a snack. Otherwise a great hotel and would stay again
5 out of 5
Recommended
for Everyone
by A verified traveller from atlanta

Great hotel good location

Posted 15-Sep-2017
Very good location as it is quiet and not as much foot traffic in the area. Amazing service and great restaurants. They charge you for everything so bring your wallet but it's well worth it!
4 out of 5
Recommended
for Everyone
by A verified traveller from dublin, ca

Beautiful view of Venice

Posted 11-Sep-2017
My family and I stayed for two nights. The hotel is a short walk from the Palanca water bus stop and a few stops from St. Mark's Square. The hotel has a beautiful lobby and rooftop swimming pool. Our room, with no view, was a bit dated.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Perfect from the rooftop to the water!

Posted 09-Sep-2017
The pool was cool and refreshing with a very helpful staff eager to serve and bring a towel! The Rooftop bar was fantastic (expensive) but well worth the cost for that view!! Our rooms were beautiful and roomy! We had dinner at the restaurant - hamburgers and french fries YUM!!!! I have nothing negative to say about the Hotel Stucky! It's located across the water from the main partnof venice so there aren't as many tourists. The little bars/cafes were inexpensive and delicious! We fed 5 people breakfast and had several coffee's and it only cost $23. The shuttle comes often and is easy to figure out. We would absolutely recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Sep-2017
Great location. The rooftop pool and bar have great views The shuttle to San Marco was very convenient. The staff were helpful and pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Exquisite hotel

Posted 06-Sep-2017
Pros: Almost everything
Cons: Free room wifi
Beautiful room, spacious and clean. Pool is gorgeous and views are amazing from rooftop. Easy transportation and accessible to islands.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Sep-2017
Good hotel and good location. Would recommend to a friend
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Enjoyable Stay

Posted 05-Sep-2017
This is the second time I have stayed at this hotel and would recommend to anyone. Only disappointment this time was that the pool, one of the hotel's main attraction, was closed for 2 days. Also the odd staff member was less than courteous at the roof top bar when it came to seating arrangements. Other than that perfect hotel in an ideal location.