View from property

Reviews of Hotel Blancafort Spa Termal

4 out of 5
Hotel Blancafort Spa Termal
Mina, 7, La Garriga

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 352 reviews" "
Rating 8 - Good. 150 out of 352 reviews" "
Rating 6 - Okay. 37 out of 352 reviews" "
Rating 4 - Poor. 11 out of 352 reviews" "
Rating 2 - Terrible. 9 out of 352 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio, El Paso

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dated, old & in desperate need of restoration. Not a 4 star hotel & very far from it.
Stayed 1 night in Apr 2024

10/10 Excellent

Vicenc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town and the hotel are just incredible
Stayed 1 night in Apr 2024

4/10 Poor

Maria Noel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Blancafort on 10 Aug 2023
Dear client, we want to thank you for sharing your opinion about your stay at our hotel, though we are sorry that your general valoration is not very positive. We would like to know what has not been of your liking in order to take it into account and be able to offer you an excellent experience in another occasion, since we want to see you again and show you what we are capable of. Kind regards, Hotel Blancafort

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, they should have some glasees or bottles of water in the room…
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2020
Response from Recepción Hotel Blancafort on 29 Sept 2020
Gracias por su valoración. Reciba un cordial saludo.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and spacious. What I didn't like was the lack of lighting in our room. The Spa area was good. I would have liked the option of a steam room. Also, it would have been good if someone could have taken us around the complex. It took me a day or so to find out where everything was.
Stayed 3 nights in Mar 2020

8/10 Good

C J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

M, New York, NY

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Overall our stay here was mediocre. Spent 2 nights at the hotel. When we arrived, service at reception was not warm or friendly, rather neutral for lack of a better word. The hot springs were not hot but rather warm. The walls in the shower had soap scum and needed to be scrubbed down. The hotel has central a/c so you can’t adjust the temperature. Both nights I went to bed feeling hot, thankfully a few hours into the night the room cooled off. Leaving the window opened overnight was not an option as our room was on the 1st floor and anyone could easily get into our bedroom. On a positive note service at breakfast was great. One of our servers, an older gentleman, was very kind and attentive, he made sure to approach us to let us know that if we needed anything we should feel free to ask. There was great variety at breakfast from fruit, to eggs, to sausage, cold cuts, cheese, and oatmeal. They were able to bring me warm soy milk upon request. The town in general wasn’t what I expected, seems everyone knows each other and starred at us like outsiders, they must not get much visitors. We passed on exchanging currency at the airport thinking this would be an option at either the hotel or town and that was a mistake. There is no place to change you cash to Euros. This resulted in us having to withdraw money from a Santander ATM which had high fees and a horrible exchange rate, as expected. Finally, I will not return to this hotel, felt I saw everything I needed to see in 2 days.
Stayed 2 nights in Feb 2020

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor issues prevented full points
Couldn't control the temperature in the room as the controller on the wall was not working and could only get radio channels on the tv which could be my fault but wasn't a complicated remote. Food in restaurant excellent and breakfast too. Didn't use the spa but it looks good
Stayed 1 night in Jan 2020

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovelly place and very relaxing stay. The only negative bit is the food at the restaurant which is very poor quality.
Stayed 1 night in Dec 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway!
Really loved this place. Definitely recommend and hope to come back one day!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Farzad

Liked: Cleanliness, staff & service, room comfort
Quiet space, very good pools for relaxation, Very kind Staff, 45 minutes distance to Barcelona
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

faye

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very dusty in need of a proper clean and outdoor spa facilities were disappointing - heated pools were too cold to stay in and surrounding areas were dangerous to walk on - lifted flag stones etc. Staff and food in restaurant were excellent and village was lovely for a stroll/coffee
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, really friendly and helpful staff, very good facilities and a great breakfast.
Stayed 1 night in Apr 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Modest rooms but fantastic spa facilities. Great location. Very good local restaurants (Th - Su).
Stayed 4 nights in Mar 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great spa hotel!
We came for just a one night stay but had a great relaxing time making the most of the hotels spa facilities..... although we came with our one year old, the hotel have set times when you can bring your children into the facilities which was very convenient for us and for other guests who don't have kids.... probably a poster advertising these times would be good for guests without children who tend to look down their noses a little at younger guests! The breakfast was great too with many healthy options for those on a diet There wasn't a great deal to do in the surrounding area but we came purely for the hotel facilities which satisfied our needs 100% and we'll definitely come back!
Stayed 1 night in Jan 2019

8/10 Good

Robert, UK

Liked: Cleanliness, room comfort
Great hotel in great location, lacking in detail
Lovely village, beautiful surroundings and a very well facilitated spa. Not many non-Spanish tourists provide a fresh breath of air. Very good quality food as well (breakfast and in the restaurant). But too many details lacking in care in finesse to make it a really great stay; outdoor pools closed for maintenance, without any prior warning / announcement, impossible to find staff in the bar when you need them, TV in one of the rooms not working and could not be fixed, also had to move rooms because one of the showers broke, taxi wasn't ordered when asked for it etc.
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleaning was subpar. Amenities lacking. Restaurants lack options.
Stayed 5 nights in Oct 2018
Response from Sales Manager on 31 Oct 2018
Buenas tardes, Gracias por sus comentarios sobre nuestro establecimiento. Tomamos buena nota en referencia a la atención y el servicio recibido. Muchas gracias por darnos la oportunidad de mejorar. Reciba un cordial saludo

8/10 Good

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations and wonderful staff
Top notch in every regard!
Stayed 9 nights in Sep 2018
Response from Sales Manager on 22 Oct 2018
Dear Mark, thank you forseending us your kind comments about your stay at our hotel. We hopre you have the opportunity to visit us again Best Regards

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here if I go back
This hotel was super clean. The service was beyond friendly and accommodating.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

tj, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a spa experience. The restaurant is swank and the breakfast buffet outstanding. My only issue was the limited availability of salt and pepper. The last morning I finally found one shaker set on the way out. The spa services are excellent. I'd go back in a heartbeat.
Stayed 4 nights in May 2018

8/10 Good

6crows

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
two beds stuck together
are not quite the same as one queen sized bed. As a couple, on a romantic trip, we were hoping for the later...
Stayed 1 night in May 2018

8/10 Good

Faisal, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peacefull.
The hotel is located in a very nice little town which is about 40 mints away from the city. Hotel is very clean and has great facilities perfect if you want to get away from your nornal stressful lives.
Stayed 4 nights in Apr 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel spa facilities in area.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book immediately
An experience that I am looking forward to repeating. An amazing place to stay and unwind. The spa is excellent
Stayed 1 night in Aug 2017

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa.
The hotel is amazing. The swimming pools and spa are not to be missed. Excellent check in, good bar and food. Rooms have dressing gowns and slippers. Marble bathroom. A definite 4 star place to stay.
Stayed 1 night in Aug 2017

10/10 Excellent

Daniel, Sydney, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very relaxing experience. Quiet and tranquil and easy to get to from Barcelona.

2/10 Terrible

tom, Taxas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
Not a pleasant stay...Stayed in the lobby for more than 2 hours before getting the room key. Hotel asked additional 80Euros for the wife. Not reasonalable. Will not going back. Also, the dinner included has the same menu every day...Overall, it is a terrible experience after travels 150 days/year.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with free spa and gym Good breakfast
1. complementary water would be appreciated. 2. Very far from Barcelona 50min by car or train.

2/10 Terrible

Nigel, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry Hotel, Avoid...
Very tired hotel, paint peeling off the outer walls, cracked windows with tape across them? On arrival in the town, I thought the hotel had closed down, it looked so bad! Advertised as a 4 star, but are best 2. Lots of equipment in the spa was broken and obviously had been for some time. No hot water in the spa showers. Restaurant set menu was very poor for the 30 euro price excluding drinks. Staff made mistakes at check in, the spa, restaurant and at check out, everybody was sorry, at a very sorry hotel.

10/10 Excellent

william, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 % , nothing u cam complain about
very good , nothing beter , than that , comfortable place to be , nice easy sleep , very quit , and very clean , no complaints at all , other word,s , spotless

8/10 Good

Leanna, East Sussex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
I traveled alone, wanting to just escape for a couple of days. Very relaxing stay. Quiet hotel. Easy to get to from the train station. Room was a bit dark, with only a couple of lamps in the main part but this was ok. The spa was brilliant. An ideal place for a bit of 'me time'.

8/10 Good

john g, adelaide

Liked: Cleanliness, staff & service, room comfort
Hidden gem
The real asset of this hotel lies underneath in the spa. With the choice of many pools and spas , with a first class relaxation centre it was a great surprise.

8/10 Good

Monica, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel and delightful spa in a very pretty little town. I would come back here again!

6/10 Okay

M, East Grinstead

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tired hotel with few staff
The hotel looks lovely at first glance and they clearly aspire to be higher-end, but on closer inspection it all looks very tired and in need of some TLC. There was only one restaurant open, which although was very good had a limited repertoire. Room service was hit and miss and the bar lacked staff so there was always a wait for service. My telephone could not make international calls which was inconvenient as I had no mobile service, although there was hotel wifi which worked well. Mini bar was poorly stocked and there were things missing that you would otherwise expect from a 4* hotel, such as a safe and a hairdryer. The bed was very uncomfortable and my air-con stopped working on the second day which meant sleeping was impossible. The spa was well designed but again lots of things did not work and there was significant amounts of peeling paint caused by condensation from the heated pools.

8/10 Good

Peter, Bahrain

Liked: Cleanliness, property conditions & facilities, room comfort
Spa hotel outside Barcelona
Stayed for three nights in this hotel 45 minutes by train from central Barcelona. Overall a pleasant experience. especially enjoyed the hearty breakfast. Not a wide choice of dishes but what there was was well-cooked and set one up for the day ahead. Check in and check out were both handled efficiently and no real complaints about anything. Interaction with staff was minimal as breakfast was self-service and only really needed to check in and out.

8/10 Good

david, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Lovely stay, I was on my own so booked individual room, didn't sleep so well in a single bed but everything else is very nice and i'd recommend it if you need to stay in the area.

6/10 Okay

Earl, Ab, Canada

Liked: Cleanliness, property conditions & facilities
Barcelona
Hotel was okay area a little too close to all the "action", dollar for dollar a good deal.

10/10 Excellent

Big Graham, Leicester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, facilities, staff and giant beds. Perfect.
Oysters and Wild Boar steaks to die for. Breakfast lovely. Pools and spa fantastic. Helpful staff. Massive superb bed. Easy to find and a nice, cheap train ride to Barcelona. Going back for a week next Year.

8/10 Good

parv, derby

Liked: Cleanliness, room comfort
Nice hotel with excellent Spa facilities
Stayed for 3 nights with my son, we both enjoyed a comfortable stay, our air condition wasn't working but we I called reception to inform them we was quickly advised they will change our room...

4/10 Poor

John & Nicole, FRANCE

Disliked: Staff & service, property conditions & facilities, room comfort
very disappointing stay. Reception staff very off, however restaurant staff very pleasant. We went half board which was a mistake as the options were the same every nights. Breakfast was ok. Room very basic and would be rated as two stars. Balcon was overlooking a building and you could not really have sat for lack of space. Spa was adequat but rather tired. Several of the facilities were either closed or broken.