Overview of THE GENERAL KYOTO Takatsuji Tominokoji

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Guest reviews

4.7 / 5Exceptional
92 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym


What's nearby

RestaurantYulala3 min walk
RestaurantD&D Kyoto3 min walk
AirportOsaka (ITM-Itami)52 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Superior King Room

    Superior King Room

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Twin Room

    Superior Twin Room

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 2 Single Beds
    More details
  • Deluxe Twin Room

    Deluxe Twin Room

    Room amenities

    • 301 sq ft
    • Sleeps 5
    • 2 Single Beds
    More details
  • King Room

    King Room

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area


Located in Kyoto's Central Kyoto neighbourhood, THE GENERAL KYOTO Takatsuji Tominokoji is near a train station. Kyoto Tower and Kiyomizu Temple are notable landmarks, and travellers looking to shop may want to visit Kawaramachi and Nishiki Market. Kyoto Aquarium and Toei Kyoto Studio Park are not to be missed.

Popular Location

What's nearby

  • Nishiki Market - 7 min walk
  • Pontocho - 10 min walk
  • Kawaramachi - 11 min walk
  • Kyoto MINAMIZA Theatre - 12 min walk
  • Yasaka Shrine - 20 min walk

Getting around

  • Kiyomizu-gojo Station - 9 min walk
  • Gojo Station - 11 min walk
  • Osaka (KIX-Kansai Intl.) - 87 min drive


  • La rotonda — 1 min walk
  • Yulala - 3 min walk
  • D&D Kyoto - 3 min walk
  • じゅうじゅう - 3 min walk
  • Soya - 3 min walk

About this property

THE GENERAL KYOTO Takatsuji Tominokoji

3.5-star Kyoto hotel in Central Kyoto, walk to Nishiki Market
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and concierge services. All 75 rooms offer free WiFi and free wired Internet, plus fridges and LCD TVs with satellite channels. Rainfall showerheads, down duvets and in-room massages are among the other amenities available to guests.
THE GENERAL KYOTO Takatsuji Tominokoji offers 75 forms of accommodation with a safe and complimentary slippers. Beds feature down comforters. 42-inch LCD televisions come with satellite channels.
Bathrooms include a shower with a rainfall showerhead, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–noon: JPY 2500 for adults and JPY 1250 for children
1 restaurant
1 bar
Coffee/tea in a common area

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Laundry facilities
Snack bar/deli



Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken





If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)


Designated smoking areas (fines apply)

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Climate control (heating)


Electronic bidet
Rainfall showerhead


42-inch LCD TV
Satellite channels

Food and drink



Electrical adapters/chargers
In-room massage
Iron/ironing board (on request)



Check-in between 3:00 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • Guests booked in Breakfast Included rates receive buffet breakfast from 6:30 AM to noon. Guests booked in Room Only rates may request buffet breakfast for an additional fee.


  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective from 1 October 2018. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night
  • Tourism fee: JPY 200 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2500 for adults and JPY 1250 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival. Contact the property using the information on the reservation confirmation received after booking.

We should mention

One child aged 6 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • THE GENERAL KYOTO Takatsuji Tominokoji Hotel
  • THE GENERAL KYOTO Takatsuji Tominokoji Kyoto
  • THE GENERAL KYOTO Takatsuji Tominokoji Hotel Kyoto
All reviews

Guest reviews



5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

Had a wonderful stay in this hotel, the room was large clean and beautiful, liked the decor and location, will go back

Stayed 2 nights in Feb 2020


  • Disliked: Cleanliness, staff & service, amenities

1) Terrible service, stayed for 9 nights through Christmas and New Year, service staff were pompous and even scolded us for returning their bike late (I. E. Because we lost our way) in front of other guests and threaten us with late charges, they could have said it in a nicer tone. Other staffs were also dismissive and could be seen talking to one another and laughing. Worst way to have spent honeymoon, Christmas and new year. On top of that, due to holiday season we paid twice the usual room rate. 2) The number 4 and 13 are big taboo in our culture, but the service staff place us in room 13 on the 4th floor. Which is situated right at the corner at the back of the hotel. On top of that, the Feng shui of the room is very bad, the bed is facing the door, mirror and toilet. In addition, the window is behind the bed. 3) We got lost on new year's eve and could not get back to the hotel, so we spent a night somewhere else. We sent a message to the hotel to inform them about it just in case anything happen to us, they reply us 3 days later after we have checkout. 4) It is not a convenient location. It takes at least 10 minutes to walk to the nearest train station and 2 stops away from Kyoto station. It is also not a very centralised location to travel to other Kansai region. Better to stay nearer to Kyoto station. Not worth the money paid.

Stayed 8 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was excellent. Helped me more than a average staff usually do, (directions,attractions,calling a taxi, best routes etc) and really made the environment warm and welcoming. Everything is new, modern, and spacious for Japan. The lounge is an excellent place to pass some time when you are back from adventures. The restaurant staff made some great food, and is also very nice.

Stayed 7 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super clean (like all of Japan) and very nice rooms...not huge but very comfortable. Comfortable beds and nice linens Great water pressure in the shower and a nice breakfast if you elect to buy it. Location is good as well. Really no negatives..would stay here again for sure.

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located quite far away from subway station. Others all good

Stayed 2 nights in Nov 2019