Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
91% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from UK

Outstanding hotel - amazing views of the beach

Posted 15-Aug-2016
Pros: Beautiful building. Amazing attention to detail throughout.
Location: Fabulous beach right in front of the hotel. Lovely 6km Promenade along the beach front.
What an amazing hotel and a fabulous experience! I would certainly recommend this hotel without reservations. All staff go above and beyond to make sure all of your needs are catered for. The views are amazing and all amenities were excellent. We loved the attention to detail and the care that was taken of us was wonderful. I am a coeliac and the hotel were excellent at ensuring my dietary requirements were met. We were sad to leave!
Comment from Hotel Management
15-Sep-2016 by Guest Relations Team, Hotel Management
Thank you for your comments. We are delighted to hear that you had a wonderful stay with us at The Oyster Box! We look forward to welcome you back in the bear future.
2out of 5
by A verified traveller from Dubai

Old charm of the past, disappointing standards...

Posted 14-Aug-2016
Pros: The charm of the hotel common area, beautiful interior, vintage feel, great employees through out the property.
Cons: Sense of arrival, external area maintenance, landscaping, swimming pool furnitures, culinary experience, room quality, check out experience.
Great courteous staff around the hotel, This property benefit from the old charm of the past, how ever outdated standards, room is overpriced and fall short of offering any memorable experience, no sense of arrival (No perceivable scent in lobby, bright light, inaudible music, no atmosphere), no proper introduction to the room and facility, poor amenity standard (Bulky and cheap), noisy ice making machine day and night, outdated furniture in the room, clear disconnect between first floor and upper floor of the room design, uncomfortable sofa, Breakfast was good how ever the curry buffet lacks any excitement, room service quality of food was average at best. Plunge pool and entrance was dirty. no check out experience. The hotel is beautiful and charming, The employees were very pleasant how ever the Oyster box hotel in Durban was for our experience an overall disappointment….
Comment from Hotel Management
15-Sep-2016 by Guest Relations Team, Hotel Management
Thank you very much for your feedback. We are so sorry to hear your experience at The Oyster Box was disappointing. We work hard to make our guest happy, and we will definitely look into these points.
5out of 5
by A verified traveller

Wonderful 80th birthday memory

Posted 02-Aug-2016
Pros: Service, decor, location and everything!
Cons: Nothing.
Location: We mainly stayed around the hotel.
Took a friend for an overnight stay. We have wonderful memories.
Comment from Hotel Management
06-Aug-2016 by Justin - Guest Relations, Hotel Management
Dear Anonymous Thank you for your feedback. We are glad that we could make your 80th Birthday more special. We hope to see you again soon!
5out of 5
by A verified traveller from Boca Raton, FL

Couldn't be better!

Posted 05-Jul-2016
We enjoyed breakfast overlooking the sea, marveled at the art and antiquities in the library, and slept like royalty in the quiet, luxurious room.
Comment from Hotel Management
13-Jul-2016 by Justin, Hotel Management
Thank you for choosing to stay with us. We are delighted you enjoyed your room and took the time to see our finely selected art. Your feedback is greatly appreciated.
5out of 5
by Wayne from Dallas

Posted 30-May-2016 on Hotels
Beautiful room, beautiful hotel with beautiful views. Couldn't imagine a better place to stay.
Comment from Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. Your feedback is greatly appreciated and we are happy to hear that you had a wonderful stay. We look forward to welcoming you back in the future. Kind Regards, Justin Botha Guest Relations Officer
5out of 5
by Ralph M from Pretoria

Flawless Service

Posted 28-May-2016 on Hotels
The dream of every business traveller, from arrival to departure: FLAWLESS!
Comment from Hotel Management
by Natalie, Hotel Management
Dear Guest, Thank you for taking the time to review The Oyster Box. We are happy to hear that you enjoyed your stay and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Kind Regards, Natalie Brown Guest Relations Officer
5out of 5
by A verified traveller from Perth Western Australia

brilliant

Posted 07-May-2016
Pros: everything
The staff, the service, the ambience - pure perfection!!! Extra accolades for Ms S'phume at the counter very good at her job!!!!
Comment from Hotel Management
13-May-2016 by Natalie Brown, Hotel Management
Dear Maggie, Thank you for taking the time to review our hotel. Your feedback is much appreciated and we are happy to hear that you had such a wonderful stay with us. We look forward to welcoming you back in the future! Kind Regards, Natalie Brown Guest Relations Officer
5out of 5
by Melissa from Church Langton

Best hotel in the world

Posted 29-Apr-2016 on Hotels
I cannot recommend this hotel enough. We've travelled extensively and stayed in some amazing places. Nothing is too much trouble.
5out of 5
by Brenda from Cape Town

Wonderful place to relax and enjoy

Posted 20-Apr-2016 on Hotels
A real home from home, luxurious, comfortable, beautifully appointed and in a magnificent setting Incredibly well trained staff, exceptional service
5out of 5
by A verified traveller

Relaxing

Posted 14-Apr-2016 on Hotels
The staff at the hotel/restaurant are always very helpful and happy. The pools and garden are being kept immaculate. Thanks to un upgrade for the 2nd night, it was a very unique and comfortable, relaxing stay (once again).