Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
89% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by Cynthia from Alberton

Bad service

Posted 13-Jul-2016 on Hotels
I did not enjoy my stay because there was no hot water for 2 days and I came for a visit with kids. I called the reception so many times and could not help me, they just said somebody is looking into the problem. I tried to use the Internet at the business lounge, the person who was helping out did not know the password for the computer. I did not enjoy my stay at this hotel.
1out of 5
by Wayne

This traveller left a rating score only Posted 18-May-2016 on Hotels
5out of 5
by Aeron

This traveller left a rating score only Posted 09-May-2016 on Hotels
3out of 5
by Colin from Sandton

Maintenance needs attention

Posted 05-Apr-2016 on Hotels
Had to move rooms after first night as air-con was faulty. After much performing they moved us to a better room with a working air-con. The breakfast was good except only 1 coffee pot for the whole dining room.
1out of 5
by Vanessa from Margate

Worst Holiday ever

Posted 04-Apr-2016 on Hotels
This is my forth visit to Tropicana Hotel and for the first time everything went wrong. The room was stuffy, smelled so badly that we had to be moved. The third room we were taken too was ok to sleep in. The shower did not work, the water was cold, the lift was not working well. My family had to walk up and down 7 flights of stairs. Very disappointing, I have sent an e-mail to the Hotel and still have had no feedback. We left the next morning, supposed to stay for 3 nights. No refund has yet been made.
4out of 5
by A verified traveller


Posted 03-Apr-2016 on Hotels
Highly enjoyable - Neat enough but carpets could be cleaner. Tropicana should be looking at relieving its clients of the inconvenience of parking at the building next door.
3out of 5
by Kajsa from Pretoria

Posted 02-Apr-2016 on Hotels
Bra hotell, lite gammalt. Långsam incheckning.
3out of 5
by Lindiwe from Pretoria

Cleanliness of room / hotel.

Posted 30-Mar-2016 on Hotels
The hotel reception is being renovated so it was a bit chaotic. Also only one lift works and it's very small. The passages in the floor had a horrible smell. work when you call reception for an iron you have to wait more than an hour to get the iron and give a deposit of R1000. Otherwise the locating is perfect it's close to a lot of uShaka Marine and the beach is at your door step. Breakfast was excellent and they have very friendly staff.
3out of 5
by A verified traveller from Maputo

Redelijk hotel

Posted 21-Mar-2016
Pros: Redelijk hotel
Location: Dicht bij het strand. Goede bescherming van de politie. Makkelijke verbinding met de binnenstad.
Voor deze prijs een redelijk hotel. Schoon, mooi uitzicht op het strand en een uitgebreid ontbijt. Het personeel is niet zo vriendelijk en geeft weinig service. Toen ik vroeg om een telefoonverbinding met Nederland kon dat zogenaamd. Toch een voldoende voor dit hotel
2out of 5
by Anton from Cape Town

Average 3 star

Posted 21-Mar-2016 on Hotels