Worst Holiday ever
Posted 04-Apr-2016 on Hotels
This is my forth visit to Tropicana Hotel and for the first time everything went wrong. The room was stuffy, smelled so badly that we had to be moved. The third room we were taken too was ok to sleep in. The shower did not work, the water was cold, the lift was not working well. My family had to walk up and down 7 flights of stairs. Very disappointing, I have sent an e-mail to the Hotel and still have had no feedback. We left the next morning, supposed to stay for 3 nights. No refund has yet been made.