Ratings based on 330 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida, USA

Great hotel close to the beach

Posted 18-Apr-2017
Hotel was good. Close to the beach a walking distance. It was a 5 min ride to uShaka Marine world water park. Nice beach view from hotel. Only thing was the bright light from the hallway shined into other room hopefully they could replace the blinds and place light proof curtains. The rooms where clean and nice breakfast every morning.
5 out of 5
by Nokhanya

Great

Posted 13-Jan-2017 on Hotels
Lovely
Comment from Hotel Management
20-Feb-2017 by General Manager, Hotel Management
Many thanks for the feedback
4 out of 5
by WH

Family Tops

Posted 08-Jan-2017 on Hotels
Great family stop over
Comment from Hotel Management
20-Feb-2017 by General Manager, Hotel Management
Many thanks for the feedback
1 out of 5
by Kennedy

convenient but not clean but smells bad

Posted 02-Jan-2017 on Hotels
rooms are smelling
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel w/ great views

Posted 11-Dec-2016 on Orbitz
Pros: Location and views
Cons: The hotel spa and breakfast
Location: Go to My Diners for food. Incredible!
Hotel is clean, nice and close to the beach/Golden mile pier. It's within walking distance to that as well as a few restaurants and the casino. Durban itself is more difficult to get around without a car but it wasn't too difficult finding taxis or using uber. The restaurant in the lobby of the hotel had great food. The morning breakfast supplied by the hotel was okay (you can probably skip it). The hotel room was clean and nice, bathrooms were very small. The hotel spa can definitely use some improvements (cleanliness, small spaces, weird bathroom, and spalike prices for an un-spalike experience). I'd go to a different spa next time.
5 out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
It was one of a kind
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Customer service

Posted 27-Nov-2016
I spoke to the hotel receptionist about the different in the socket type and my laptop charger. They gave me an adapter that would be suitable to charge my laptop. That was very nice of them.
5 out of 5
by A verified traveller

Great elegant choice

Posted 18-Nov-2016 on Hotels
Great breakfasts; clean; comfortable.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Oct-2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from Botshabelo, Free State

Beautiful Sea View

Posted 24-Oct-2016
Pros: Room was clean and the sheets were replaced in time.
Cons: Poor staff service, we waited for more than six hours to get a room. For parking my vehicle I was told to pay R200 which is refundable when checking out which I did get. I was told that money is not refundable.
Location: Casino, Moses Mabida Stadium and shopping at The Workshop