Ratings based on 326 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel w/ great views

Posted 11-Dec-2016 on Orbitz
Pros: Location and views
Cons: The hotel spa and breakfast
Location: Go to My Diners for food. Incredible!
Hotel is clean, nice and close to the beach/Golden mile pier. It's within walking distance to that as well as a few restaurants and the casino. Durban itself is more difficult to get around without a car but it wasn't too difficult finding taxis or using uber. The restaurant in the lobby of the hotel had great food. The morning breakfast supplied by the hotel was okay (you can probably skip it). The hotel room was clean and nice, bathrooms were very small. The hotel spa can definitely use some improvements (cleanliness, small spaces, weird bathroom, and spalike prices for an un-spalike experience). I'd go to a different spa next time.
5out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
It was one of a kind
5out of 5
Recommended
for Everyone
by A verified traveller from london

Customer service

Posted 27-Nov-2016
I spoke to the hotel receptionist about the different in the socket type and my laptop charger. They gave me an adapter that would be suitable to charge my laptop. That was very nice of them.
5out of 5
by A verified traveller

Great elegant choice

Posted 18-Nov-2016 on Hotels
Great breakfasts; clean; comfortable.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Oct-2016 on Hotels
3out of 5
Recommended
for Everyone
by A verified traveller from Botshabelo, Free State

Beautiful Sea View

Posted 24-Oct-2016
Pros: Room was clean and the sheets were replaced in time.
Cons: Poor staff service, we waited for more than six hours to get a room. For parking my vehicle I was told to pay R200 which is refundable when checking out which I did get. I was told that money is not refundable.
Location: Casino, Moses Mabida Stadium and shopping at The Workshop
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 23-Oct-2016
Pros: I will visit again it was nice been staying in the cleanest room all the time and the house keepers were also good people
Cons: When u expire cry problem they come in time special the technical people they come an fixe the safe and my kettle
Location: The location is Aaron's shop and the sea view look nice on the look and their food are nice
5out of 5
by A verified traveller

Great place!

Posted 02-Oct-2016 on Hotels
Very nice and comfortable hotel. The best thing about it was the view of the ocean and the sound of the waves.
4out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, uk

Good stay

Posted 21-Sep-2016
Pros: Location
Cons: AC
Location: Stadium, casino, shopping, restaurants all within a 5 minute walk.
Hotel is very well placed near the beach and sun coast. We had a great time. There was some construction work being done but didn't mind so much. The staff are very friendly and always helpful. The room was spacious and comfortable.
4out of 5
by A verified traveller

Finally I Have Gotten What I Paid For

Posted 20-Sep-2016 on Hotels
Pleasantly surprised considering the price. The view was great and the service was great. Free breakfast was a definite plus and the Wi-Fi was always available and working. Very pleased with my stay. Location can't be beat! Clean and comfortable.....thnx guys keep up the good work.