Ratings based on 103 verified reviews

3.5 out of 5
68% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Everyone
by a verified traveller from Philadelphia

The Kuwait Experience

Posted 9 Jul 2016 on CheapTickets
My husband and I stayed June 25 until July 8th. The reception area is very nice however the room was outdated and didn't match the reception area. The bed was ok but the pillows was soft and flat which was made it uncomfortable for me. The staff was very attentive so much that when we put the don't not disturb sign on the door they still called and asked if we needed anything, I found that very disturbing. I got a bill for 3kds for misuse of the pillow cases. The oil from my hair was on it and I was charged for it. Never had that happen to me and I've stayed at plenty of big and small hotel chains. One a few occasions we could hear chatting in the hall while we're we trying to rest. Other than that I really enjoyed my stay.
4 out of 5
Recommended
for Everyone
by a verified traveller

Too short stay to post any comments

Posted 31 May 2016
Too short a stay to post my experiance, though only for this short stay I must say that there was no unpleasant incidences to report and on the positive side it was an good experiance
5 out of 5
by ali

This traveller left a rating score only Posted 9 Jan 2016 on Hotels
1 out of 5
by a verified traveller

Posted 30 Dec 2015
Me and my colleagues are not happy with the hotel. In general it was waybelow expectations
1 out of 5
by a verified traveller

No hot water in shower

Posted 30 Dec 2015
Terrible experience. Wanted to shower in the morning but no hot water. Took forever to check us in. Not coming back.
1 out of 5
by a verified traveller

Run down

Posted 30 Dec 2015
Not worth it. No up keeping. 1 Elevator for the whole hotel
2 out of 5
by Zahra from oman

baad

Posted 25 Dec 2015 on Hotels
wifi didn't work in the room!
4 out of 5
Recommended
for Everyone
by a verified traveller from Abu Dhabi, UAE

Good place to stop duringa trip to Kuwait

Posted 20 Nov 2015
Good location, close to the Cronishe and the City centre. You can walk to the old Mubrarakiyah Souq (make sure you do!). Breakfast was good too. But the staff were a true gem!
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 16 Nov 2015 on Hotels
4 out of 5
Recommended
for Everyone
by a verified traveller from Virginia, USA

Reasonable Hotel

Posted 3 Nov 2015
Pros: nothing impressive
Cons: hotel could have some information about the city
Location: not good location, the weather was too hot so is difficult to talk about location
Location is ok, but not tourism information it is not a city for tourism yet