Outdoor pool, free pool cabanas, pool umbrellas

Reviews of The Beverly Hills Bali a Luxury Villas & Spa

5 out of 5
The Beverly Hills Bali a Luxury Villas & Spa
Jl Goa Gong Street, Ungasan, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 14 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

AMBERLYNN Kusuma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop view villa
Located at hill top with good sunset view. Friendly and helpful staffs. Big and spacious room. Due to pandemic, most facilities are not available, however Gojek service are allow in this villa.
Stayed 4 nights in Mar 2022
Response from Arta on 4 Apr 2022
Dear Amberlynn Kusuma, Warmest greetings from The Beverly Hills Bali. a Luxury Villas & Spa Jimbaran Thank you so much for the great review for your recent stay with your lovely family, and we regret for being late in reply due to the weekend. Your review has been shared with our Team to be always improved. and of course, we looking forward to welcoming you back as your second home in Bali. Happy Monday from Bali The Management

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Arta on 6 Jan 2020
Dear David, Thank you for choosing us for the recent stay and we are so happy that you enjoyed our hospitality to be share with our Team. Once again, thank you for taking the time to write a great review and we look forward to welcoming you back for the next visit as your second home at The Beverly Hills Bali by Transera. Have a great day :)

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Raam, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb nice... Love the place
Stayed 3 nights in Nov 2018
Response from NOVI on 3 Dec 2018
Thank you for staying with us, have a good day :)

8/10 Good

Daing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Villa. The swimming pool need to clean daily. Algae found in the pool and make the steps slippery. Slip hazard. Need to improve the breakfast spread with more varieties
Stayed 2 nights in Oct 2018
Response from NOVI on 3 Dec 2018
Thank you for staying with us, we will improve our service .have a good day :)

8/10 Good

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very unique places and good for friends and family stay. Hotel staffs are very friendly
Stayed 3 nights in Nov 2018
Response from NOVI on 3 Dec 2018
Thank you for staying with us, have a good day :)

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel doesn't look like the pictures provided
The floor was dirty, including the bathroom and the pool. Everything looked very old and we weren't comfortable using any facilities. The staff was very friendly and tried their best to accommodate.
Stayed 5 nights in Sep 2018
Response from Puri on 13 Oct 2018
Dear Customers, How are you and we hope by this e-mail find you well. On behalf of the Management of The Beverly Hills Bali, we would like to thank you very much for your stay at our beautiful resort during your holiday in Bali and we do hope you got a good experiences and memorable services. We believe that you will inform your colleagues or friends, if they will come to holiday in Bali to stay with us. Once again, thank you for spending your valuable time with The Beverly Hills Bali and it will always be your home in Bali. Have a lovely day… Best regards, Puri

8/10 Good

Verified traveller

stunning view and villa - not much around
lovely villas - spacious with pool and massive bathroom and stunning views. However, location wise the hotel is quite far everything and staff had limited knowledge and quoted us an incorrect price for a driver! also food at the hotel was limited and very pricey!
Stayed 2 nights in Aug 2018
Response from Puri on 13 Oct 2018
Dear Customers, How are you and we hope by this e-mail find you well. On behalf of the Management of The Beverly Hills Bali, we would like to thank you very much for your stay at our beautiful resort during your holiday in Bali and we do hope you got a good experiences and memorable services. We believe that you will inform your colleagues or friends, if they will come to holiday in Bali to stay with us. Once again, thank you for spending your valuable time with The Beverly Hills Bali and it will always be your home in Bali. Have a lovely day… Best regards, Puri

10/10 Excellent

praveen , india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but check in time is afternoon 2 pm is
Very good to stay...you want private and full privacy you choose this hotel
Stayed 1 night in Feb 2018

6/10 Okay

Darlene, Vancouver

Liked: Cleanliness, room comfort
These villas have all the makings of a great place, but it is getting run down. It's like the owners have stopped investing in the site. Food was really very bad, menus have little offerings and you have to pre order your breakfast. It's like they don't have any food on hand. Room had a few problems that needed to be fixed, but overall a great room and area for relaxing. We loved our stay wish we did not have to leave to get food all the time.

8/10 Good

Cedric, Singapore

Liked: Property conditions & facilities, room comfort
Great villas away from the hustle and bustle
Travelled with 2 young children, 5 and 2 years old. Stayed in a 2 bedroom villa. The villa was huge. Plenty of space for the young ones to play and move around. Star attraction was the private pool. Big and inviting. Distance from Nusa Dua and seminyak was not too far away as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded relaxation
The individual villas are well maintained and secluded from each other, offering a peaceful relaxation environment. In villa pool and massage treatment just adds to the experience.

10/10 Excellent

YASER, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt home
We are a family of husband & wife & 2 babies. Although I stayed in another more expensive & luxorious and better rated villas, but I really felt more comfortable here in Beverly Hills. Big rooms, Pool, Garden. No mosquitos. The view is so amazing. I prefered to have my breakfast in the breakfast Hall rather than in the villa, to enjoy a better view over Nusa Dua. The other good thing about it, No mosquitos, this could be due to the location of the villas (on a hill). As I didn't care about the beach, I enjoyed this location & view. Other people may find the location really bad as it is far a way from the beach. I found that an advantage.The breakfast was very good. Good staff and very friendly. The internet worked well in our first night, then it went down and we were told theres a techniqal problem and it will be available only in the lobby, I didn't care much as I already have internet in my mobile. Most likely I will stay in this hotel again when I come to Bali next time, hopefully.

10/10 Excellent

Susanne, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate;

8/10 Good

Naz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible place
I travel to Bali often and this was the worst place I have stayed at. Everything is very old and the towels are very old and dirty.

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Remarkable; Cleanliness: Immaculate;

8/10 Good

Susan and David, Melbourne VIC, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Good by Bali standards but nothing to rave about.
The resort is somewhat isolated with no facilities within walking distance. It is very quiet which is great if that is what you are looking for. The beds are hard! The staff are fantastic and the facilities only par for a 5 star resort. Some of the things that are really annoying in Bali in general and this resort in particular.... HOT WATER... if you advertise a large bath and a 5 star resort I want 5 star facilities. Being limited to only enough hot water to cover the bottom of the bath each day is not 5 star. If you advertise it then deliver it! Servicing of the units saw no replenishment of the tea, coffee or milk and had to be requested every day (often 2 -3 times a day) which was also annoying.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robyn, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: very large villas ; Value: Affordable; Service: Go the extra mile; Cleanliness: Pleasant;

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, secluded, relaxing
Loved the place. It was exactly what we expected. We were there for 2 nights attending a wedding in nearby Uluwatu. We simply relaxed in the villa and enjoyed the peacefulness. There is really nothing in the neighborhood though but that was just fine for our purpose.

10/10 Excellent

Akash, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Property, couldn't expect anything more.....simply superb!!!!
Property is perfect for honeymooners. Amazing staff, incredible food, superb hospitality

8/10 Good

Shinnie, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they are all very responsible except...
except night time workers, everything was over expection. When we questioned about dvd, even though we called them three times, the receptionist was pretty rude. however, daytime receptionist was very kind and responsible. He tried to solve problems we mentioned and help us as much as he could.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 최고인 풀빌라입니다. 아침도 맛있습니다. 풀도 넓직하니 아이들과 함께 유유자적하게 놀기 좋습니다. 주위에 식당이 없지만 시켜 먹으면 됩니다. 꼭 가세요!
Stayed 2 nights in Jan 2020
Response from Arta on 31 Jan 2020
Dear Sir/Madam, Thank you for choosing us for the recent stay and we are so happy that you enjoyed our hospitality to be share with our Team accordingly. Once again, thank you for taking the time to write an excellent review and we look forward to welcoming you back as your second home in Jimbaran, Bali Best regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019
Response from Arta Wibawa on 14 Oct 2019
Thank you for choosing us for the recent stay and we are so happy that you enjoyed our hospitality and your great review it would be very appreciated We look forward to welcoming you back for the next visit as your second home at Jimbaran, Bali Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
日本人観光客があまりいないせいか説明自体は分かりにくい。 ただ要望すると笑顔で応えてくれて有り難かったです。
Stayed 3 nights in Sep 2019
Response from Arta on 20 Sept 2019
Dear Sir/Madam, Thank you for choosing us for the recent stay and we are so happy that you enjoyed our hospitality and we look forward to welcoming you back, as your second home at Jimbaran, Bali Domo arigato Best regards, The Management

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from arta on 16 Aug 2019
Dear Christian, Thank you for choosing us for the recent stay and we are so happy that you enjoyed our hospitality to be share with our team. Once again, thank you for taking the time to write an excellent review and we look forward to welcoming you back for the next trip, as your second home in Jimbaran, Bali. Sincerely yours, The Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が全体的に広く、スタッフの対応もとても良かった。
Stayed 4 nights in Sep 2018
Response from Arta on 30 Jul 2019
Dear our Valuable guest, Thank you for choosing us and we are so happy that you enjoyed our hospitality to be share with our Team Once again, thank you for taking the time to write a very good review and we look forward to welcoming you back for the next visit as your second home in Jimbaran, Bali Sincerely yours, The Management

10/10 Excellent

Zyad, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vraiment accueillant, la villa est vraiment belle avec une piscine assez grande pour ma femme et moi. Tout était propre du sol au plafond et les massages dans la chambre je recommande fortement. Le personnel était vraiment aux petits soins en particulier Lia qui est très dynamique souriante et serviable, elle a veillée à ce qu’on ne manque de rien et nous a arrangé nos excursions sur Gili Air Island, au Mola Mola Resort en spitulant aux personnels d’être au petit soin avec nous. Elle nous a aussi montré les plus beaux endroits à voir sur Bali. Merci Beverly Hill Hotel, merci aux personnels et surtout merci Lia pour les bons moments passés la-bas!!!
Stayed 13 nights in Oct 2018
Response from NOVI on 3 Dec 2018
Thank you for staying with us, have a good day :)

8/10 Good

BO MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐有多樣選擇
Stayed 2 nights in Sep 2018
Response from Puri on 4 Oct 2018
Dear Mr/Ms. Bo Min, How are you and we hope by this e-mail find you well. On behalf of the Management of The Beverly Hills Bali, we would like to thank you very much for your stay at our beautiful resort during your holiday in Bali and we do hope you got a good experiences and memorable services. We believe that you will inform your colleagues or friends, if they will come to holiday in Bali to stay with us. Once again, thank you for spending your valuable time with The Beverly Hills Bali and it will always be your home in Bali. Have a lovely day… Best regards, Puri

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2018
Response from Puri on 13 Oct 2018
Dear Customers, How are you and we hope by this e-mail find you well. On behalf of the Management of The Beverly Hills Bali, we would like to thank you very much for your stay at our beautiful resort during your holiday in Bali and we do hope you got a good experiences and memorable services. We believe that you will inform your colleagues or friends, if they will come to holiday in Bali to stay with us. Once again, thank you for spending your valuable time with The Beverly Hills Bali and it will always be your home in Bali. Have a lovely day… Best regards, Puri

4/10 Poor

Anders

Disliked: Staff & service, property conditions & facilities, room comfort
Pettymys
Hotelli sijaitsee todella pitkällä kaikesta, taksimatka Kutan keskustaan kesti noin 40-50min. Hotellille saavuimme hieman ennen kahta, security standillä ei ollut ketään, eikä piha-alueellakaan, vastaanottotiskin takana näkyi kaksi päätä. Taksista noustessamme, he eivät liikahtaneetkaan, vaan katsoivat epäuskoisesti meitä. Varauksen löytäminenkään ei mennyt mutkitta, heidän varaushenkilönsä oli unohtanut laittaa sen tietokoneelle. Puolen tunnin odottelun jälkeen mies tuli kertomaan (heikolla englannilla) että huone on valmis, jonka jälkeen hän saattoi meidät villaamme, jossa kolme naista puunasi sitä vielä. Makuuhuone yleisesti siisti, vessa oli myös siisti ja avara, lukuunottamatta kahta hierontapöytää. Piha-alueen nurmikko oli täynnä jonkin eläimen ulostetta, uima-allasta emme kokeilleet. Sadevesisuihku ei toiminut, saippuat yms. tuotteet olivat edellisen asiaakkaan jäljiltä, käytettyjä siis. Sänky oli muuten mukava, mutta tyynyt olivat kovia kuin kivi tai riisisäkki lähinnä. Seinissä oli likaa, telkkari ei toiminut muuta kuin nimeksi, sitä nyt emme hirveästi kaivannetkaan. Jos haluat lähteä hotellialueelta, joudut jättämään avaimesi hotellin respaan, näin kävi myös meillä. Takaisin tullessamme saimme avaimen respasta, sillä välin huoneessa oli käyty ja sinne oli ilmestynyt kaksi torakkaa mitä aiemmin emme olle nähneet, toinen roskiksessa ja toinen matkalaukussa joka oli auki. Aamupala ei ollut mitenkään kehuttava, normaali malesialainen, egg station löytyi sentään.
Stayed 1 night in Aug 2018

10/10 Excellent

Laetitia, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notres premiere escale à Bali en famille
Nous avons sejourne en villa 2chambre avec piscine'. Villa magnifique, tres bien entretenue, entouree d'un jardin. Le service est impeccable, avec un personnel aux petits soins et d'une grande gentillesse. Petits dejeuners et diner excellents et copieux. Au calme. Service de location de voiture avec chauffeur disponible. A recommander sans hesitation

2/10 Terrible

s-m.y.a

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
お勧めしません。
プライベートプール付きの部屋にこだわり値段や口コミなどを見てこちらのホテルにしました。 一言で言うともう行きません。 全体的に本当に不潔でボロで部屋ではベッドの上から動きたくない程でした。 ロビーの天上には穴が…。 毎日清掃には入ってくれましたがシーツは宿泊中毎日同じシーツでシワを伸ばし使用前の様な感じにしただけ。 シャワーは水になったり熱湯になったり。 これがこちらの国の常識なのかもしれませんが、それにしてもホテルはお粗末そのもの。朝食は全ての種類を食べましたが一口ずつ食べて残しました。 ホテルさえ良ければ完璧な楽しい旅行だったのに後悔です。 ひとつ、ホテルで良かったことがあります。 それはスタッフの方々がみなさんとても親切で笑顔が素敵でした。とてもよく話しかけてくれてお互いの英語のなまりで聞き取れないときや伝わらないときは何度も言い直して連絡モレがないように確認を何度もしてくれました。子供をとても可愛がってくれました。スタッフの方々にはまたお会いしたいほどです。

8/10 Good

ABDULLH, السعودية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع للإستجمام
جميل ورائع إلا أنه بعيد عن قلب المدينة وعن المطار كذلك قرابة الساعة

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
広井敷地がとても魅力的でした。
広井敷地がとても魅力的でした。