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Reviews of Kurume Washington Hotel Plaza

3 out of 5
Kurume Washington Hotel Plaza
34-2 Higashi-machi, Kurume, Fukuoka-ken

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 331 reviews" "
Rating 8 - Good. 145 out of 331 reviews" "
Rating 6 - Okay. 86 out of 331 reviews" "
Rating 4 - Poor. 18 out of 331 reviews" "
Rating 2 - Terrible. 4 out of 331 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Tjung-Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we booked this hotel, the description stated there is onsite parking. But when we checked in, the staff told us there was no onsite parking and we had to park at coin operated parking lot in the area.
Stayed 1 night in Jul 2023

10/10 Excellent

CHARLES, LA QUINTA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great rolls for breakfast! Very clean neighborhood. Easy to get here by public transportation. Board Game Cafe across the street!
Stayed 1 night in Mar 2022
Response from 久留米ワシントンホテルプラザ　フロントチーフ山田　卓 on 10 Apr 2022
Use Kurume Washington hotel plaza this time, and thank you very much truly. There is also this palace for about 5 minutes on foot from Nishitetsukurume station. There are also a restaurant and a board game store in the neighborhood, and it's very convenient location. Breakfast offers free continental breakfast to the customer staying overnight. We look forward to serving you again, a staff, all is waiting. Kurume Washington hotel plaza Front chief Suguru Yamada.

10/10 Excellent

Erie john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The location is so convenient, close to the station and central city
Stayed 1 night in Aug 2020
Response from フロントチーフ　山田　卓 on 10 Sept 2020
先日はご宿泊頂きまして誠にありがとうございます。 当ホテルは西鉄久留米駅からも徒歩5分でとても便利な立地となっております。 またのご宿泊もお待ち申し上げております。 久留米ワシントンホテルプラザ フロントチーフ　山田　卓

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Dec 2019

8/10 Good

KK, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with plenty of F&B choices and transport options.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Room and bathtub small for the price. Room was dusty, triggering my allergies severely, sheets made me itch. ‘Continental breakfast’ was cold bread rolls, horrible soup, bad coffee juice from concentrate. At least the soft boiled eggs tasted well but they need to learn how to cook them to allow shells to peel easily. For over 100 dollars I was disappointed. Staff were fine, no problems.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not realize that there was no formal lobby to meet friends. Staff didn't seem to care at all about guests. Was NOT able to park in the garage because the Toyota Camry as too bid! Had to park and pay 1,000 yen and then walk 5 blocks to and from Hotel.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2019

8/10 Good

Kit Ting, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived in Kurume by JR so I needed a 5-minute bus ride to the station. The hotel is near Nishitetsu Kurume station, so I could walk to Nishitetsu station and take shuttle bus to Fukuoka airport directly, which was very convenient. A eating street is located behind the hotel, which is a good place to experience the Japanese "izakaya" culture. The hotel itself looks old fashioned, so as the room facilities. But this did not affect me much. I had a comfortable stay in this hotel. The staff are friendly and home-baked fresh bread is provided every day.
Stayed 2 nights in Mar 2019

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
For the price, I don’t think the amenities offered, breakfast available and the size of the room is sufficient.
Stayed 1 night in Jan 2019

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurume Trip😊✌️🇯🇵
Amazing location! Walking distance from Nishitetsu-Kurume Station and surrounded by a lot of restaurants and bars. The hotel is very attentive on cleanliness. Staff are very helpful and very friendly!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very close to the station but the rooms inspite of them being double were small
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, but learn some basic Japanese...
Good service, but watch out if you go in winter! The air conditioning dial means "heat" not "cool"! Other than that, the service staff was very good, even though I could speak only minimal Japanese. I do think it helps to speak some Japanese and understand some, especially since Kurume is not the "big city", like Tokyo. But they showed me local places to go, and helped me with the Airport Limo bus service schedule. Continental breakfast is limited to boiled egg, rolls (beef tongue!), and coffee or tea, which was fine with me. Room size is on the smaller side compared to U.S. Okay for one person, but very tight if there are two!
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast service, wi-fi, shopping area available.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
An unpleasant stay
Terrible air conditioning, extremely hot that can't sleep for whole night. Tiny small bed can't sleep two people, won't stay again
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
OK OK only
OK but would say that place is just average. Hotel staff could not speak English well but that would have been OK if they showed a bit of initiative and helpfulness esp to newly arrived guests esp if from overseas like us. I put it down to attitude basically. They directed us to a recommended Yakitori restaurant that was fully booked and after that had nothing more to suggest. It was Sat night, we walked the streets looking for place to eat. Unlike other Japanese hotels that we experienced on trip, staff not v helpful. Simple breakfast was included in room price. Overall, hotel was OK I suppose.

6/10 Okay

Tallal

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good but need softer bed. nightlife noise.
The hotel had a good staff, free breakfast. Room was clean and had all the amenities one would need. Like most Japanese hotels I've stayed, bed was too hard but slightly better than others. Budget and regular hotels need to focus on the basics cause they can't compete with luxury hotels -bed/rest is 90% what hotels are about. The combination (firm/soft) pillow was great. The hotel is surrounded by many nightlife shops and there was lots of drunken noise that sometimes woke me up.

8/10 Good

Boh San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location!
The hotel is located right next to the arcade of Kurume, so it is is right next to a lot of the action in the city

8/10 Good

Bronzen, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small town
Kurume Is about 30 minutes from Hakata station in Fukuoka by Shinkansen. It's not too far out of the way if you have a rail pass. Also, it's half way down the line to Kumamoto. The hotel is clean, the staff is polite, and the breakfast is nice too!

6/10 Okay

Walter, Taiwan

Liked: Cleanliness, room comfort
far from Jr station and not nearby most places
They don't really speak English.The place was okay but not really convenient since the bus start to run around 6:30 in that spot

6/10 Okay

タカユキ

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場が無いのは困る。朝食も施設も並以下だったのが残念。
Stayed 1 night in Mar 2024

10/10 Excellent

Osamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

YURA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

愛子

Stayed 1 night in Feb 2024

8/10 Good

わたる

Business traveller
Liked: Cleanliness, staff & service, amenities
一泊するにはお手頃であった。
Stayed 1 night in Feb 2024

10/10 Excellent

???

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

まさとし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飲みに行くなら最高場所です。
Stayed 1 night in Jan 2024

6/10 Okay

トシヒデ

Stayed 1 night in Jan 2024

4/10 Poor

Hiroki

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

????

Stayed 1 night in Dec 2023

8/10 Good

NORIKO

Stayed 2 nights in Dec 2023

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

HIROSHI, Atsugi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
ベッドに備え付けのコンセントが全く使用できなかった。 たまたま近くに別のコンセントがあり、使用できたので事なきを得た（フロントには連絡済）。設備の点検はきちっと行ってほしい。

8/10 Good

こういちろう

Business traveller
Liked: Amenities, property conditions & facilities
周辺に夕食をとれる店舗が豊富。
Stayed 1 night in Nov 2023

6/10 Okay

ひろし

禁煙ルームでしたが少しタバコ臭かったです。
Stayed 2 nights in Nov 2023

6/10 Okay

サトシ

Stayed 1 night in Sep 2023

2/10 Terrible

Yasuhiro

Stayed 3 nights in Sep 2023

10/10 Excellent

みのり

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くにチェックインしてもとても丁寧に対応して下さりとても居心地が良かったです
Stayed 1 night in Aug 2023

6/10 Okay

Seihou

Stayed 1 night in Aug 2023

6/10 Okay

jyouji

Business traveller
Disliked: Cleanliness, amenities
設備も多く、食べ物も美味しかったです。 また、久留米で仕事がある際は、リピートします。
Stayed 1 night in Aug 2023

10/10 Excellent

Shoma

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023