Travelled with my wife and parents and stayed for 3 nights. One check in the staff did not seem to under English well and there was confusion as to whether we were to be checked or not. They had originally put us in particular rooms then changed us to rooms that faced a wall. We had to have a LONG debate before they gave us the rooms that they had originally selected for us. Throughout the stay the staff did not seem to understand us, we ordered water because we were going for a walk and they took the water to our room even though we had order and waited in reception for the water. We told that there was no wifi in the rooms and went to reception to make Xmas phone calls via Skype to family and the reception staff asked us to make the call in our room, not long after the internet "was not working anymore". When we returned the internet was working fine. We dared not eat at the restaurant on site after all the communication problems. The rooms were a bit damp and we had to open the door during the day to air it. Overall the rooms were okay, nothing fancy but comfortable. If I returned to the area I would stay elsewhere.
Pros: The hotel had a relaxing atmosphere because it was by the river/lake.
Cons: Reception needs someone who is able to deal with English speaking guest, or someone who is pleasant to deal with or smiles.
Location: Few big resorts down the road that are good for meals. You can get a tuk tuk to town and the bird sanctuay ect, about 15mins away.