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Reviews of Mercure Bydgoszcz Sepia

4 out of 5
Mercure Bydgoszcz Sepia
Marszalka Focha 20, Bydgoszcz, Kujawy Pomerania

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 218 reviews" "
Rating 8 - Good. 64 out of 218 reviews" "
Rating 6 - Okay. 14 out of 218 reviews" "
Rating 4 - Poor. 4 out of 218 reviews" "
Rating 2 - Terrible. 2 out of 218 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel. Just a short walk across the river from the main square.
Stayed 4 nights in Nov 2023

10/10 Excellent

Zbigniew

Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel
Clean Hotel near to bars and restaurants.
Stayed 1 night in Aug 2023

10/10 Excellent

dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very great standards clean and comfortable beautiful food and great price staff very friendly and helpful will be staying again
Stayed 5 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Roots Visit
Large room, comfortable,warm, plenty of hot water. Not a great view of a very uninspiring inner courtyard. Staff were excellent, very helpful and with a smile on their faces. A lot of trainee staff but service still excellent and good to see that young people want to work in the hospitality industry
Stayed 4 nights in Mar 2023

8/10 Good

Nicholas

Stayed 2 nights in Nov 2022

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Lucyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable room and very polite staff,
Stayed 4 nights in Oct 2022

10/10 Excellent

Ramon

Stayed 3 nights in Sep 2022

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Russell, Paso Robles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. The bar up front and the lounge next to it had a cool vibe. The gym was surprisingly well appointed considering the small size of the hotel. The main road out front is very busy. Call the hotel ahead of time and ask where and how to pull into the hotel's parking, otherwise access and parking is challenging. It will cost, but is worth it.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mehdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not come back
Accor hotels can be a bit of hit and miss, this one unfortunately one of the latter type. But where do I start? Reception staff at check in was a bit too cool for school (but remainder was all nice). The room was oldish, carpet rather used. The hall way also had this old stainy/smelly carpet. I found there was a not so nice smell in my room, I suspect it was a smokers room in the old days. I‘ve let reception know the next day and they said they‘ll have cleaning look into it. When it got back that that it smelled better, but after a day or so the smell came back. I was airing like I never have in a hotel. The safe also did not work, and I told staff next morning, who was going to send someone. I wasn’t contacted so when I got back in the evening, I assumed it was fixed but it wasn’t. When I asked reception the next day about it, I was told they had looked into and that it works I would just have to type six digits. The instruction on the safe said 3-6 digits. Duh. There were three hairs in the shower, which did not leave me with a feeling of much cleanliness. I also had to ask reception about where the sauna is, as there was no signage. As I did that on the first day, I was informed I’d have to let them know 30 min in advance so they can turn on the sauna (I mean, who wants to have to do that in the first place…). So when I came home on my last night I asked for the sauna, and reception informed me the earliest I could use it would be 9pm!!! Because it was booked out by others
Stayed 3 nights in Apr 2022

10/10 Excellent

Dawid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privilege room great option
Big room with sofa and coffee machine
Stayed 4 nights in Feb 2022

10/10 Excellent

Dawid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice location in the center of city
Stayed 1 night in Feb 2022

6/10 Okay

Will

Liked: Cleanliness, property conditions & facilities, room comfort
Average service
Nice hotel but the service wasn’t great. I was there on a working trip, my room was the far side of the hotel which the wifi did not reach. When I asked to move, I was told that was not possible. This made working difficult from the lobby.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I thought it was fantastic, staff were very friendly too.
Stayed 2 nights in Nov 2021

10/10 Excellent

Konstantinos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in close proximity to the city center.
Great hotel to stay if you are traveling solo or with family to Bydgoszcz. The staff is very friendly and the hotel in general has a nice ambience. It is clean and well located. Parking is paid but it is available on site.
Stayed 3 nights in Nov 2021

6/10 Okay

Joanna

Stayed 1 night in Nov 2021

6/10 Okay

Johann, Zell am See

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unprofessional service
Stayed 8 nights in Oct 2021

10/10 Excellent

Dawid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything fine
Everything was fine. Room could be a little bit better noise protected from outside sounds.
Stayed 1 night in Sep 2021

8/10 Good

Roman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly a welcoming staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in old town
Really nice hotel in old town. Clean and quiet.
Stayed 1 night in Sep 2020

10/10 Excellent

Natala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Business stay for one night with a colleague. Very good hotel with a very tasty breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Greg, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with not too high price in downtown of Bydgoszcz.Service was 5 stars so I am glad to stay in Mercure and definitely will come back.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is so close to both the Old and New parts of Bydgoszcz.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Staff was great, the room is big and very clean.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The comfort room I booked stated we would get a king size bed . We were given a standard double and told it was the same price.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel. In a central location but also close to the train station (10/15 minutes walk). Efficient check in and check out. Room was spacious and modern. Bed was very comfortable. Overall excellent value for money and would highly recommend.
Stayed 1 night in Jun 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rob work visit
Excellent location very nice hotel
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop was a very calm and peaceful place, clean and ready for a special moments.
Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent, the hotel was modern, clean and comfortable to hang about in.
Stayed 2 nights in May 2019

10/10 Excellent

Dawin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure is where you want to stay
Great staff, and excellent location walking distance from town center
Stayed 10 nights in May 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Top class hotel in a great location close to the center of bydgoszcz. The staff were very friendly and accommodating to all our needs and made our stay Hassel free. Will definitely be staying here again.
Stayed 1 night in Dec 2018

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Mercure 1 night business stay
The hotel is one of the better hotels in Byd nice and new. My stay was let down by the fact that the gym was closed (for refurbishment) and I was not made aware of this during booking or even at check-in. Also WIFI in the room was poor.
Stayed 1 night in Oct 2018

10/10 Excellent

atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Rob, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Near all major sight and restaurants.
Stayed 3 nights in Sep 2018

8/10 Good

Keith

Good Hotel
Nice hotel, with comfy rooms a bar and restaurant (although I did not eat there). Very close to the old town, where there are lots of places to eat and drink. I would have given it 5 out of 5, but was woken at 5am due to a very noisy extractor fan in the next room! (I was in room 8 on the ground floor).
Stayed 1 night in Sep 2018