No. 23, Lorong Medan Tuanku Satu, Off Jalan Sultan Ismail, Kuala Lumpur
Reviews
7.4
Good
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Any issues immediately satisfactory resolved. Very helpful staff. Good housekeeping and very convenient and quiet location. Monorail one block around the corner.
Overall it was good but during my previous stay it was very properly vacumm and clean. This time, i found bit of cashew nut and tissue paper beside the bed and the carpet was not properly vacumm. Just take proper note and action. TQ
I stayed 6 times in this hotel. good location and clean. this time i found bit problem. they allocate me room number 918 but intercom connections was available there. and no remote control for AC. ac was loud. as a loyal customer i deserve more better service.
location and staff. Minor missings in replacings things.
Verified traveller
Stayed 5 nights in Sep 2019
Response from Timothy on 14 Sept 2019
Greetings from Prescott Hotel Medan Tuanku, thank you for staying with us and your generous review. May I know what is the minor missing in replacing things so we can do better for your future stay.
The registration took a longer time than expected because they couldn't find the booking. Perhaps next time you can provide us with the booking number. Thanks.
Dear Mr Raymond,
Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku!
Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.
Best Regards
Dear Sir / Madam,
Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku!
Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.
It was good stay.overall the hotel is nice , location is good . Comfort and for sure i will come again. Normally i stay in Prescott Kajang , but this time since i have work in KL , so i chose Prescott Medan Tuanku.
Norbaiti
Stayed 1 night in Jun 2019
Response from Sue on 26 Jun 2019
Dear Cik Norbaiti,
Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku!
Thank you for the wonderful review.
We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued guests. We look forward to seeing you again soon!
Near the venue of the event i was attending, amzaing room service prices which is highly recommended
Leong Hock
Stayed 2 nights in Jun 2019
Response from Sue on 26 Jun 2019
Dear Mr Leong Hock,
Warmest Greetings from Prescott Hotel Kuala Lumpur Medan Tuanku!
Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.
OK hotel, decent location, standard wifi, so so cable TV, comfortable bed, clean bathroom, noisy and dusty AC, affordable price. Fast check in and check out.
P
Stayed 3 nights in May 2019
8/10 Good
Mark
12 May 2019
Liked: Cleanliness, staff & service, room comfort
NICE HOTEL
Nice hotel, not too far from metro and monorail stations, making access to other parts of KL easy.
Room was good and spacious with very good A/C. The shower was great, really good pressure and didn't take too long to heat up.
Restaurant was okay. I breakfasted there a few times and was a little disappointed to be honest. It was never explained what was included in the RM20 cost and what wasn't. And there wasn't that much variety from day-to-day. I only had breakfast in there so couldn't say about other times.
My main complaint was that there was a funny smell in the corridor and in the room. It smelt like stale cigarette smoke. One day it had gone from the corridor but returned the next day. In the room, it wasn't too overpowering though and didn't affect my time there.
Mark
Stayed 6 nights in May 2019
6/10 Okay
NORAIDA SALMIZA
9 May 2019
Disliked: Cleanliness
Aircond tidak sejuk..call maintanan sampai balik tak datang servis aircobd
NORAIDA SALMIZA
Stayed 3 nights in May 2019
8/10 Good
Verified traveller
Travelled with family and small children, Business traveller
Dear Sir/Madam,
Thank you for your recent review of your stay. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.
Very clean, reasonable rate & nearby the shopping complex. Situated in the centre of the city.
Verified traveller
Stayed 2 nights in Apr 2019
2/10 Terrible
Mohd Khir Zaki
19 Apr 2019
Liked: Room comfort
Disliked: Staff & service
Don’t go to this hotel
Definitely not good. I have stayed in this hotel for 6 days. Since the first day I checked in to this hotel (12th April 2019, 8pm) I never had a welcome greeting be it orally or behaviorally . I had to pick my luggage by myself from the taxi to the lobby and from lobby to my room. Reasons to be was she (the receptionist) was the only hotel staff working. From that first day it continues until the end of my stay in that hotel or shall I call it shelter. Because to me it doesnt deserve to be a three star or even single star hotel.
The last day was even the worst experience that I ever encounter when I had to take luggage trolly from the lobby to my room by meyself. And take my luggage down to the lobby by myself where during that time my luggage was 4 bags and 6 boxes.
Lastly, it was the worst experienced that I ever had staying in a hotel. Hospitality was none, no smiles, most of the hotel staff was not helpful which includes the cleaner.
The hotel was standard for the price I paid, however the clearing of the room was not up to a reasonable standard. We found long black hairs between the sheet & the mattress protector (not ours).
The breakfast was of a good standard. The reception staff did not seem very friendly. The Wifi was reasonably quick. The hotel restaurant seemed at dated and old fashioned.
Everything was perfectly fine here except the service. The check in was with someone who seemed less than interested in serving us, and handed us the room key without showing us where the elevator was and how to get to our room.