Property amenity

Reviews of Premiera Hotel Kuala Lumpur

3.5 out of 5
Premiera Hotel Kuala Lumpur
232, Jalan Tuanku Abdul Rahman, MENARA MARA, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 145 reviews" "
Rating 8 - Good. 63 out of 145 reviews" "
Rating 6 - Okay. 29 out of 145 reviews" "
Rating 4 - Poor. 10 out of 145 reviews" "
Rating 2 - Terrible. 3 out of 145 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

THEERANON, Bangkorlam

Stayed 6 nights in May 2023

6/10 Okay

Eugene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in a vary inaccessible and remote feeling location which was my first observation. The building is old and has a rundown quality. Bed is hard as a rock… shower was below average. I paid $47 total for it including a parking fee which was a nightmare finding. On the plus side the 2 ladies at the front desk was friendly and helpful
Stayed 1 night in Apr 2023

10/10 Excellent

ASHARI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and covenience hotels
Stayed 3 nights in Apr 2023

10/10 Excellent

Rosmawati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best even thought no swimming pool
Stayed 2 nights in Feb 2023

10/10 Excellent

ASHARI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always stay in Premiera Hotel when in Kuala Lumpur.
Stayed 3 nights in Feb 2023

10/10 Excellent

ASHARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and can be better
Stayed 3 nights in Sep 2022

8/10 Good

Mahazan

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Mohd Aznan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The location of the hotel is very strategic. The only weakness is the aircond is very poor and not cold enough especially during hot weather.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room was bad n even the dressing room lights not working
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Decent hotel stay for a night sleep.
Convenient location near shopping. Little sad that hotel room a little run down, with furnitures chipping off, wall paints peeling. The wardrobe & fridge cabinet have a strong old stale smell. Service was good though 😉 Breakfast spread was acceptable for price paid. I still think its one of the better hotel near Masjid India area. Can improve more 👍
Stayed 2 nights in Aug 2019
Response from Management on 22 Aug 2019
Dear guest, thank you for taking your time to leave a review on our services. Your comments are received positively for our improvements. Please rest assured that your findings will be highlighted to management, followed by immediate rectification of the shortfalls. Thank you once again for the positive notes and we also deeply apologised for the inconvenience that we had caused you. Looking forward to have you with us again in the nearest future.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
The overall cleanliness of the place was below standard but was an accurate reflection of the price we paid
Stayed 2 nights in Aug 2019
Response from Management on 22 Aug 2019
Dear guest, thank you for taking your time to review our hotel and pointing out our shortfalls. Your comments are well received and have been acted upon. We will definitely double up our effort to make sure such details are attended prior checking in. We deeply apologize for the troubles that we have caused you during your stay here. We look forward to have you with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Management on 22 Aug 2019
Dear Guest, Thank you for reviewing us and we hope that you have enjoyed your stay and our services. We look forward to your return soon!

8/10 Good

Ad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, everything is nearby, shopping, and eating places
Stayed 1 night in Jul 2019
Response from Management on 17 Jul 2019
Dear Guest, thank you for taking your time to leave a review on our services. We are most pleased that you have enjoyed your stay with us thoroughly. We look forward to having you with us again soon!

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth for money
Stayed 1 night in Jun 2019

8/10 Good

mohd azan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Siti, Alor Setar, my

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic place
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping area
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Semua nya ok. Tak der masalah apa. Tempat menarik. Nice view
Stayed 1 night in Feb 2019

8/10 Good

AMIDAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Easy to shopping
Great hotel to shopping
Stayed 2 nights in Jan 2019

10/10 Excellent

Jambang

Liked: Cleanliness, property conditions & facilities, room comfort
Nice staff, excellent room
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, friendly staffs
Friendly staffs, very nice view. Problem with air conditioner. Near to Sogo.
Stayed 1 night in Jan 2019

6/10 Okay

Dr

Liked: Cleanliness, staff & service
Rendezvous Hotel Scarborough , Aus
Stayed 1 night in Jan 2019

6/10 Okay

Ja

security control very poor
Stayed 1 night in Dec 2018

6/10 Okay

Mohd, Kota kinabalu, my

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to shopping mall.
Stayed 5 nights in Dec 2018

6/10 Okay

Azharmisa, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel near main road and shopping centre - Sogo and Jalan TAR. Just within walking distance to go shopping and eating places. Next to Pertama Complex and MARA building. Every Saturday evening you can go at the night market, spoil for many choices - food, drinks, clothes, fruits, and many more. The view so beautiful BUT the window have not been cleans so many months, almost like you watching "dirty aquarium full with green algae". To bad that beautiful city view from above cannot be fully appreciated.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experience in stay in the hotel. Thank you Premiera Hotel
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 1 night in Nov 2018

10/10 Excellent

Azizul, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Yap

Nice room, great view and worth price compare with other hotel in same area. Strategic location. Just need to improve the car park direction because of sharing car park with other company.
Stayed 2 nights in Sep 2018

8/10 Good

fisoluddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shopping complex and eateries.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good location but terrible hotel room
room aircon got error code J3, we called the technician and he came to reset the error code. We told him with error code reset cannot resolve the aircon issue. We continue suffer with hot air in the room. Eventually they changed another room for us. After we came back from dinner, we found the same error code again and this time happened to our second room as well. We move both rooms to lower floor and the aircon seems like slightly better but still not cold. Since it was midnight and we only stay 1 night, we do not want to change again. Even though the hotel location is good and hotel staff is polite but the hotel room aircon was terrible experience to us.
Stayed 1 night in Aug 2018

10/10 Excellent

Yan, Puchong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of Kuala Lumpur
Strategic location, affordable, nice staff. My second stay here .
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty toilet
The condition of the toilet is rather disappointing. Stain on the glass, tiles, shower head. The shower head is rather disgustimg with dark brown stain
Stayed 1 night in Jun 2018

8/10 Good

zairy, rembau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with city view
Great hotel with fully functional facilities. Nice city view. Near to Convenience store. Near to sogo mall and quill mall. Near to lrt bandaraya.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Good location
Good location for Hari Raya shopping. Public transport is nearby. Traffic is crazy during peak hours.
Stayed 3 nights in Jun 2018

8/10 Good

Kamal, Kuching, Sarawak

Liked: Cleanliness, staff & service
Good location
A good location for shopping with SOGO nearby and the famous Jalan Tunku Abdul Rahman and Masjid India Ramadhan market that virtually is operating 24 hours during the fasting month. However the aircondition in the room seems to be not working good and was quite warm. Sahur or early breakfast choice is good.
Stayed 1 night in Jun 2018

8/10 Good

Muralitharan, penang

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the heart of the city which was convenient for me to move around. The hotel staff are overall OK but some of them lack of experience in providing the right information to the guests especially the staffs located at the ground floor ( 1st floor ). The staffs at reception area was performed exceptionally.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keadaan bilik hotel dan toilet serta pili kotor dan rosak. Tidak diselenggara dengan baik.
Stayed 3 nights in May 2018

4/10 Poor

MaryJane, kuching, sarawak

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
nice hotel center of the city
my personal belonging lost/stolen in the wardrobe!
Stayed 2 nights in May 2018

8/10 Good

radiman, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable place to stay. Will stay here agaim
Stayed 1 night in May 2018

6/10 Okay

Jaafar

Liked: Cleanliness, property conditions & facilities
Good for shopping. Polite counter staff.