Ratings based on 1,017 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from sydney

Great location for tempodrom and potsdamer platz

Posted 11-Oct-2017
Great hotel easy accessible location to explore Berlin. Directly next to tempodrom so perfect for events held there. Friendly helpful staff and great breakfast till 11. Also coffee in the bar was unexpectedly good! Would highly recommend and stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Near Belfast

Everything you could need in an hotel

Posted 29-Sep-2017
The Underground Rail station is just across the road and the S-bahn Station is 3 minutes walk away. Everything you need is close by including a few nice eateries. The staff were very pleasant and welcoming. Good big airy room, my son loved the size of the wall mounted tv! Brilliant selection for breakfast though the one time we ate dinner there on the first night I thought the menu was a bit limited. Don't get me wrong the food was still lovely. It is definitely an hotel I would recommend and if I ever come back to Berlin, was here in 2016 and stayed near Alexander Plays, this is where I would stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from boston ma

Walking distance to potsdamer platz/other sights

Posted 18-Sep-2017
Very nice stay and walking distance to many historical sights
4 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 30-Aug-2017
Nice hotel, good location, nice staff. No complaints
4 out of 5
Recommended
for Everyone
by A verified traveller from potsdamer Platz Berlin

Room with no view

Posted 29-Aug-2017
We were not expecting to be on the 5th floor in rooms with no windows to look out of. There were 2 velux windows with blinds. Unusual to have to stand on a stool to open and close both windows and blinds. Room clean and tidy. Shower door leaked so bathroom floor ended up with large pools of water that needed towels to mop up. Hotel staff very friendly and helpful.
5 out of 5
Recommended
for Families
by A verified traveller from Gardner, MA

First Visit To Berlin In Years

Posted 28-Aug-2017
The Crowne Plaza Potsdamer Platz is a very nice hotel. The facility is well updated, the rooms very comfortable and roomy. The breakfast spread was extremely broad and the food fresh. The location of the hotel is great - about a 5 minute walk from Potsdamer Platz and no more than a 15 minute walk to the Brandenburg Gate. Good location for all the Berlin sights. All in all, we were extremely pleased with the hotel and the location and will stay here again on our next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Stunning

Posted 27-Aug-2017
Amazing hotel, super clean, spacious room, very friendly staff and close to everything! We will repeat again next time that we come back to Berlin!
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel in nice location

Posted 23-Aug-2017
We enjoyed our stay at this hotel in Berlin. The room was well maintained and very clean. The staff were very friendly and helpful. There was a full selection of hot and cold items at breakfast. There were good transport links within a few minutes walk. We would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to subway

Posted 23-Aug-2017
Pros: The breakfast buffet (extra cost) was very varied and delicious.
Easy access to subway to Brandenburg Gate area. Staff was very helpful with our lost luggage. Room was spacious and well kept.
4 out of 5
by A verified traveller from UK

Breakfast

Posted 20-Aug-2017
Pros: All good apart from breakfast.
Location: Very quiet location a little out of the way. Train stations nearby though.
There was never a table available for breakfast on any day we were there. Chaos. Every time I went up to get something they had run out. The room needed to be twice the size.