Lobby
1/44 Lobby Featured image 1 of 44

Get an overview of this hotelLocated right next to the Wawel castle with a unique Atrium and glass roof.

nectar

In the heart of Krakow

Sheraton Grand Krakow is located on the bank of Wisla River near famous Wawel Castle with stunning views to both. The Old Town and the famous Kazimierz district is just a 10-minute walk away.

3 restaurants, indoor pool

This 5-star Krakow hotel has 3 restaurants including the Mediterranean Olive Restaurant and the Roof Top Terrace with views over Wawel Castle and Wisla River. Spa services, a fitness center, and a sauna is also onsite, as well as in indoor pool.

River or city views

Luxury guestrooms with city or river views features LED TVs with satellite channels and pay movies. Wireless Internet access as well as desks, complimentary newspapers, and phones are also available. Daily turndown service and 24 hours room service with late night menu.

Hotel Amenities

Hotel Amenities

On the bank of Wisla river, 5-star Sheraton Grand Krakow is very close to the famous Wawel Castle and a short walk away from the historic Market Square, bustling with lively restaurants, bars and cafes.

An indoor pool, a sauna, a fitness center, as well as spa services are onsite. Dining options include stylish restaurants along with a sport bar and a vodka bar.

Business amenities include a business center with meeting rooms fitted with audio-visual equipment. Complimentary wireless Internet access is available in public areas. The staff can provide concierge services, tour/ticket assistance, and wedding services. A roundtrip airport shuttle (available 24 hours) and onsite parking are available for a surcharge.

  • Indoor pool 
  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • Express check-in 
  • Multilingual staff 
  • 24-hour front desk 
  • Total number of rooms - 232 
  • Number of floors - 5 
  • ATM/banking 
  • Gift shops or newsstand 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Coffee/tea in common areas 
  • Concierge services 
  • Garden 
  • Luggage storage 
  • Meeting rooms 8 
  • Rooftop terrace 
  • Self parking (surcharge) 
  • Year Built 2004 
  • Number of restaurants - 3 
  • Conference space size (feet) - 5382 
  • Conference space size (meters) - 500 
  • Number of meeting rooms - 8 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Desk 
  • WiFi (surcharge) 
  • In-room climate control (air conditioning) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

The Olive - Mediterranean fine-dinning restaurant. Open 7 days a week for breakfast, lunch, and dinner.

Qube Vodka Bar and Lounge - Enjoy Krakow's specialty Vodka Bar with a wide range of the world's best Vodkas. Open for breakfast, lunch and dinner.

SomePlace Else Sports Bar - Casual fun style sport bar with 10 HD-quality screens. International cuisine with highlights of Tex-Mex cuisine. Open for lunch and dinner, 7 days a week.

Roof Top Terrace - Located on the 5th floor and features an impressively appointed lounge covered with a retractable roof, and offers the Wawel Castle and Wisla river view. Al fresco dining.

Room Service - Available throughout the day and late at night.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Free bicycles on site 
  • Golfing nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 25 kg)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 95 for adults and PLN 47.50 for children (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 75 per night (in/out privileges)
  • A pet fee will be charged
  • Rollaway bed fee: PLN 160.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?